Category: | Print Shop |
Address: | 9648 Kenwood Rd, Blue Ash, OH 45242, USA |
Phone: | +1 513-793-7870 |
Site: | local.fedex.com |
Rating: | 3.5 |
Working: | 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 8AM–6PM 12–6PM |
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Simian Wilde
I go in to have a 2-3 pages printed and I am always in there for at least 15 minutes to half an hour. The customer service here is dreadful. The employees sit around and do nothing, and if you ask for help with a self-printing service, or anything, it takes them much too long to react. When I showed even the slightest form of dissatisfaction at this behavior, Ned, the man helping me, responded with a sarcastic tone and stood much too close to me, even after I backed up a little because I felt as though my personal space was being invaded. The prices are unusual. I have gone in to get 6+ images printed on 11x17 cardstock and it costed me under 3 dollars. Today I had 5 cardstock pieces printed on 8.5x11 paper and they charged me 8 dollars for it. When I asked about it, they shuffled away from the question and left after giving me my receipt. The quality of the prints is highly questionable. I have gone to get prints for my university projects done (I am a graphic design major). Often times they have to print out several copies because the paper is covered in a strange unwanted color or some other sort of ink problem. Overall, I am very displeased with this locations services.
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Lily Hofstetter
I had an absolute horrible experience with this Office. I simply needed to print a poster for a school project and was told by two idiots that this would cost me well over $25 and take 24 hours. THAT IS ABSURD!!! Mind you, there was NOBODY else in the shop, and the employees were doing NOTHING. They were very rude and condescending to the fact that I was a high schooler and refused to help me. I would like to add, that following this experience, I went to the Walgreens two doors down and they were able to print it for me for $10 in a 1 hour time frame with honestly better quality and much better customer service than FedEx Office Print & Ship Center in Blue Ash on Kenwood Road. I wish to God that I knew these employees names because they SHOULD NOT BE EMPLOYED!!! The level of rudeness and sass that they gave me was unacceptable and unconstitutional. Please take my advice and save yourself the drive, time, hassle, and headache from going to this office, and probably all kinkos across America. Seriously, I would like to commend WALGREENS (a neighborhood drug store) for doing a better job at printing a poster than a professional, worldwide company.
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Jude Stepaniak
I drove all over town to find a place that mounted prints on foam board. They did it fast and it looked great! Super friendly too!
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Peter Korosso