Shirt Shop In the Mall

Category:	Custom T-shirt Store
Address:	3902 13th Ave S, Fargo, ND 58103, USA
Phone:	+1 701-282-3728
Site:	shirtshoponline.com
Rating:	2.5
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–6PM

Location

Photos 5

Reviews 8

Katie K.

My experience with the T-shirt shop began positive, as owner Jen was responsive and eager to assist. It was after placing the order that everything went sour, starting with my need to follow-up on the status of my order - days after the date I was advised it would be completed by. I made it clear upon pick-up of my order that I was not satisfied with their work. The quality of the embroidery was very poor (mangled lines, loose thread, color interpretation, etc.). Jen’s response, in front of another employee mind you, was that she would purchase the product from me and reimburse for the embroidery. As these were meant to be gifts for a company party a few days away, I chose to not take her up on that at the exact moment given the nature of the situation/timeline. Needless to say, the next week when I returned the products, Jen had a change of heart and REFUSED to cooperate with me. I can appreciate standing by your product, but do not LIE to your customers - you know, the ones that are always right? I was forced to eat the entire cost of the raw product, including embroidery, and disperse them at our company party -explaining to recipients we would get them redone as we weren’t satisfied with the product (they could tell why). Long story short: save yourself the headache and spend the extra money going to Scheels, or another reputable company, who will appropriately and respectfully address customer dissatisfaction.

amber zak

I was very dissatisfied with my experience here. Went in and bought a few things to get personalized, I picked out the fonts and colors that I wanted, I was told to come back at 3 oclock to pick them up. When I returned I was told machine was broken and it they wont be done till Monday, I told the lady working I lived out of town, she told me to have someone pick them up for me I told her thats still didnt solve the issue that I lived out of town, she agreed to send them to me. when I receive them the lettering was crooked and in the wrong spot. I emailed the company about it and I never got back to me. Very unprofessional

Amanda Barton

Worst customer service!!! I brought 2 shirts in to get screen printed and when I picked one up it had a hole in it and a line across it, much lighter than the shirt. I called in to talk to the manager and she denied it and said the hole was already there, which was a TOTAL lie. The lady also had the worst attitude, was extremely rude, and provided horrible customer service. I will never go back to this store and recommend anyone else to use another store in town to get any items personalized.

A Private User

I was in there talking with one of the women that worked there and she was so friendly and helpful! I was a little concerned if the shirt would be done by the time I needed it and she explained that everything is done in the store in a timely manner! An hour later I picked up the shirt and she was so creative! She took my idea and made it look AWESOME!! Definitely had a good experience with them! If you need a shirt done GO HERE!!!

Sarah Andersch

Ive ordered several things from this shop based on need for quick turnaround. Each time I have had several pieces done either incorrectly or messy (printed at an angle and MESSY embroidery). Would NOT recommend!

Brian Mernitz

Very poor customer service, shirts were done 2 weeks later than we were told. And they were the wrong shirts. Ended up having to buy shirts and having them printed terrible!!

A Private User

I have had a number of shirts done here - the customer service was outstanding. Quick turnaround, and good quality product. I will definately be back!

Melissa Pederson

It was a good experience it only took 30 minutes for it to get it done I would go back for all my things to get personalized