Category: | Tobacco Shop |
Address: | 10621 South Fwy, Fort Worth, TX 76140, USA |
Phone: | +1 817-551-5578 |
Site: | smokindragon.com |
Rating: | 4.3 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 12–5PM |
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Luis Santoyo
This was my go to smoke shop! I loved everything about it the people, prices and staff. I went here for all my smoking supplies even bought my uncle his vaporizer with the help of the staff. Then it all came crashing down after they sold me the wrong might I add more expensive coils. I didnt even want my money just exchange the 4 un-opened coils for the right ones and was denied. The most frustrating thing was the fact that they then proceeded to selling me the correct coils and restocked their shelves with the coils I didnt need. So they couldnt return my money nor exchange them for the cheaper coils I needed but had no problem reselling my property. The gentleman that even sold me the items remembered me I even came in with the receipt as well. I was extremely upset especially since this shop is across the freeway from my home and I had done so much business with them. I have not returned since then and get all my uncles vape supplies and my smoking accessories elsewhere.
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Christy Cromwell
HORRIBLE!! I have bought several items there, only to find the product 10$ cheaper everywhere else!! Then when the product I overpaid for was defective. I was assured it had a 6 month warranty by the sales staff was DEFECTIVE I took the item back for a simple exchange, the DAY AFTER I purcased it, receipt and product in hand with no hard feelings and they REFUSED. Insulted me, wasted my time and money because I am 100$ poorer and have a defective product that will not work. Their products are OVERPRICED, DEFECTED, and they DO NOT back up their products. DO NOT BUY ANY OF THEIR E-VAPING PRODUCTS. THEY DO NOT WORK WELL AND SMOKING DRAGON REFUSES TO EVEN EXCHANGE THEIR PRODUCT. SMOKING DRAGON HAS HORRIBLE SERVICE AND OVER PRICED ITEMS.
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BreeAnna Dunn
HORRIBLE. I waited 45 minutes to be helped and this girl with brown hair and her nose pierced was the rudest person I have ever met with absolutely no customer service whatsoever. I planned on spending nearly 1,000 there but I am glad I changed my mind and went to Smokeys Head Shop in Arlington and they were great and so sweet. This lady was stuck up and very condescending. I am going to let all my friends know that this girl is definitely a reason not to go to the shop. I will now refer them to Smokeys instead. They need to watch who they hire.
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debbie nelson
This is an awsome store!!!!!! I quit smoking a while back and they have everything I needed to succeed!!! They have tons of great vaporisers and e-cig products also they just added a really cool tasting bar where people can try out the many flavors before they actually buy the liquid. If you havent checked this store out I think you should! At least to look around and meet the wonderful employees who make your shopping experience well worth it. I give this store an A+!!!!!!
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joshua henderson
Now ive seen people review it saying "I cant return my product!" Blah Blah Blah. It makes sense, they sell pipes and such and personally when i buy a pipe or water pipe from here I purchase it with the understanding that im the first to put my lips to it, its unsanitary to take back a pipe. The people are always super friendly and helpful there and coming this Friday I will be going back up to get help with building the perfect E-Cig. Thanks for all yall do!
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Greg Smith
1st and only time there I bought a Fuente cigar. Went to register, handed over credit card and lady behind counter says rudely "ok, I need to see your drivers license and both signatures on you credit card and license need to match." First time I had ever been told that! Lol its all good though. I promise its the one and only time Ill ever be at that establishment again.
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Alexis Carden
This is literally my go to smoke shop. I come here almost every week and buy something. The prices are great and the merchandise is immaculate. I love the friendly vibes and the good customer service. They each know in detail about products and always give me the best insight and suggestions! I absolutely LOVE this shop and dont really plan on visiting any others!
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Michael Manley
Ive done business here many years. To meet my health needs with herbal remedies. First off, the vibe is very helpful, and friendly. Their advice to the customers needs if purely based off of product feedback, not based on sales and trying to meet a projected sales goal. Leaving me (the customer) happy. Thats how you run a business.
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Jennifer Randall
Very rude girls that work there! They laughed at me when asking about an item and werent helping at all...the girl would just tell me she couldnt help me while the other girls laughed.i was talking to a friend about my encounter And she said the same thing happened to her a few weeks a go ! Never ever going back.
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Fernando Duran
I went in there the other day to buy cigars wraps and I came out with some shine wraps. At first I was stunned by the price but then I went home at tried them. You can stuff them with a lot. The taste better then swisher sweets. I would recommend them. Its all about The Benjamins wiz kalifa says!!!!!!
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Jade Owens
I LOVE Smoking Dragons! They have the best pieces around, and the price is not bad because youre getting amazing art work. The people who work there are also fantastic and very friendly and willing to help out if you have any questions :) I recommend everyone to come to this shop.
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john H
Awesome shop, always kind people behind the counter that are passionate about helping you find exactly what you came for. I come here for all my tobacco needs and recommend it very highly, the collection of glass is breathtaking ^_^
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Jennifer Stewart
Very terrible customer service and nobody was knowledgeable about their products. Just a bunch of kids. One guy was laying on the floor on his phone. Would not come here and Ill never go again.
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Michael Fultz
Great atmosphere, knowledgable staff and a huge selection of products to boot! If you are in need of something and want it to get it for the right price, this would be the place for you!
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Charlotte Sellers
Great customer service!! All employees were willing and eager to help me with my purchases and helpful in recommending their best products to me. Definitely my number 1 smoke shop!
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Dakota Sanchez
The glass quality is top notch in every case you peek in, but the glass isnt the best part. The staff is super amazing, and is very knowledgable about all of their products!
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Joe Donovan
KEEP AWAY! Unless you like to be treated rudely you might want to find another place to buy from. These people have no idea of what customer service is all about.
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Karl Jones
They had great service, a huge selection of items, beautiful pieces, and great prices. I drove from east Dallas just to go to this shop and it was worth it!
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Josh Divine
The girls that work there are kinda rude, and unprofessional. Wouldnt recommend this place if you cant tolerate women employees who act like school girls.
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Courtney KillerQueen
Awesome little shop with great selection, prices and friendly customer service. Anyone in the area or passing through should definitely stop in!
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Phynx Moreno
Love the workers, the energy and customer service is fantastic ! I will be returning a lot more. Thank you guys and keep up the good work guys.
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That Damn Rock
Awesome customer service! So many options of water pipes, incense, decor and more. And everything is well priced! Definitely will be back! :)