Rock 30 Games - Fargo
| Category: | Video Game Store |
| Address: | 4302 13th Ave S, Fargo, ND 58103, USA |
| Phone: | +1 701-356-4263 |
| Site: | rock30games.com |
| Rating: | 4.5 |
| Working: | 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 12:30–7PM |
Location
Photos 20
Reviews 33
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H Dina
I had to report my credit card stolen after they charged me additional money while attempting to do a refund. They sell game systems that look like they came out of the garbage and /or are obviously broken on first sight. I ordered an Atari 5200 system off their website about 2 weeks ago. The system arrived not as pictured...looked like it was puled from a dumpster, and was missing parts. It was supposed to come with one controller, it did, but it was so broken that obviously it wasnt going to work. It was physically cracked and fell apart in my hand. Who would even try to pass this off as anything ever??? I ordered a second controller, they sent me one, but it was obviously to a completely different game system...doesnt even plug into the 5200. I called them on a monday to make them aware of the issues and they said theyd ship out 2 new controllers right away. 2 days later they called me to inform me they only have one replacement controller in stock and will refund me for the other one. Took them 2 days to figure this out??? At any rate I did get the one replacement controller, but it too was broken. Based on how the controllers look, I think they just took a bunch of parts from non functioning controllers and put them together hoping theyd work. Anyway, I called them looking for a refund for the entire transaction. The guy said he didnt know how to issue a refund and asked me if I had an ideas how to issue a refund through their computer system. I, as the customer, am supposed to know how to use their computer system in order to get a refund??? The issue was that theyre website says theyll pay for return shipping, but they dont know how to give me the money for the return shipping so I dont have to pay for it. Finally, they decided to email me a pre-paid shipping label and issue a refund for the original purchase minus the return shipping. I never got the return label and instead of issuing a refund they charged me another $45.00. I was finally able to get a refund, after multiple days of working with the company, but the only way they can issue a refund is by sending money to a Paypal account. If you do not have a Paypal account they cannot issue you a refund. So, they withdrew $90 from my credit card and I had to link my bank account to it, then wait 4 days for the refund to be transferred from Paypal to that bank account so I can withdraw the cash. This is the ONLY way they can issue a refund for an entire purchase. The company is run by people who do not know how to use their payment system and when I tried to get ahold of the President of the company, of all people he should know how to issue a refund correctly, hes NEVER available. Dont purchase anything from their online store ever. Very likely it wont be what you ordered and if you want a refund make sure you have a Paypal account with a bank account linked to it otherwise you cannot get a refund.
JA
James Black
This was my first time ordering from them, and I couldnt be any happier than I was! I recently ordered 3 PlayStation 1 games (Crash Bash, Pac-Man World and Gran Turismo 2), and let me tell you, I was very happy with the results I got! The discs were in perfect shape! There were no scratches, smudges or fingerprints on any of the discs! I may not have gotten the original covers or instruction manuals, but it really didnt bother me! The Gran Turismo 2 game I ordered was exactly what I wanted! The Greatest Hits copy! Sure, it took 8 days to deliver, but it was all worth it! I highly recommend buying games from this site!
VU
vuman chuu
Man these guys are they best in town hands down. I really want to thank Matt, the manager was able to help me pick up aero fighters on his day off. What a G ! And all the employees are super rad they all know me lol. Seriously great effing store , and great ppl.
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A Private User
The only time I go anywhere other than Rock 30 is for Gamestops midnight releases. When I need to buy or sell a game, Rock 30 is where I go. And no, this isnt some shameless plugging done by an employee. I just really love this store.
A
A Private User
If you dont want to deal with the big guys like game stop, this local place is for you! Has a good selection and very helpful sales guys. I go here over Gamestop all the time!
MI
Milos Montes
I ordered my game through Amazon and received it 2 days later. Im so glad it arrived that quickly. They kept this customer happy. I recommend everyone to try them.
MA
majmaster86
Doesnt give reasonable prices for games brought in. Tried to give me .03 for a game they charge $5 for. Most places at least try to give a quarter to the dollar.
LU
Lucas Gosser
What makes Rock30 in Fargo great is the employees, truly dedicated video game experts. Not there to sell you, there to help you. Keep up the good work.
BE
Benjamin Price
Best place in town to trade-in, and the enormous selection of classic and retro games really makes this my go to store for everything video games.
CH
Chris Vanderbeek
They have hard to find games and a pretty good staff sometimes the prices can be a little steep and are better on amazon for used games
JA
Jamie Bylander
My husband and I enjoy going to rock 30. They have a wide variety of entertainment to choose from, video games, movies and more.
BR
Brian Bjugstad
Great trade in prices. Prefer to GameStop. Staff good to talk about games with including classic systems
SA
Sam Ball
My favorite place by far in Fargo! Great deals, above average staffing! A must place to go to!
BR
Brianne Braseth
Very hopeful staff when looking for something they try there best to find it for you.
ER
Erica Randall
Helpful service, good prices. They sell old school games, new games, and DVD/BluRays
NI
Nicholas Blumer
A little unorganized. Reeked like weed when I was in there last sunday.
KR
Kristen Nelson
Very over priced compared to other places. Not worth it in my opinion.
BI
Billy Holbrook
Not very happy with the customer service or the way they do business.
MA
Matt Carlson
Great selection, and the staff wont bother you unless you look lost.
CO
Cory Holloway
It is always awesome there. Great selection of games and systems.
BR
Bruce Blumhagen
Great selection ....great prices....awesome employees...love it!
MA
Mark DeMoss
Employees all make me feel unwanted, or Im wasting there time.
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Roo Ness
Friendly Staff - Prices a little too high in certain games.
AJ
AJ RUEB
I was so happy with them ill do all my game needs here
CL
Clint Staples
A go-to whenever I pass through Fargo, ND!
TH
Thomas Christensen
Helpful staff. Decent game selection.
AS
Ashley Urbanec
Nice place for used games. Good prices
TO
Tom McEnroe
I cannot recommend them enough.
DA
David Gerhardt
long waits. Poor service.
JU
Juan Catibayan
Great place for video games!
PA
Paul lucas
Always have what I want.
EM
Emma P
GREAT Customer service
BR
Brandee Scott
Good deals on Games
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