Town & Country Hardware

Category:	Hardware Store
Address:	910 Gateway Commons Cir, Wake Forest, NC 27587, USA
Phone:	+1 919-554-4656
Site:	tchardware.com
Rating:	4.2
Working:	8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–6PM 10AM–6PM

Location

Photos 78

Reviews 7

Julie Caldwell Stout

I found T&C when searching for Big Green Egg authorized dealers. Let me just say, the entire experience with them was phenomenal. Id done a bit of research, but had a few questions when I went to actually look at them. No waiting 20 minutes or desperately searching up and down cavernous aisles for help--Sean Patrick explained everything, answered all my questions, and was incredibly patient given it was within an hour of closing on a Sunday. There was a package deal on the size I purchased and (even better), free delivery. I was surprised theyd deliver Christmas Eve day, and they were incredibly accommodating when I discussed timing constraints. It was delivered today, and delivery timing was excellently communicated. Its actually the same crew from the store (not big box outsource delivery team) that delivered, set up, and explained how to season and care for it. They actually use one at the store for cook-outs, so they know what theyre talking about. And they went the extra mile: my parents wanted to get gift certificates in line with the Egg, but dont have a T&C nearby. I was unable to get to the store in time, so while confirming the delivery time today I went out on a limb and asked if I could also get gift certificates over the phone and dropped off with the Egg. HUGE ask, I felt terrible. But they worked it out! Life savers! Overall, an EXCELLENT experience, and Im incredibly grateful for their help. I highly recommend Town & Country for the quality of their products but more importantly the experience, care, and commitment of their staff to go above and beyond for their customers.

Ronald Phillips

Really inexperienced when it comes to finding Stihl replacement parts. After the third trip (Andy is the only one who knows anything about the product), they found the correct chain and offered to install it. I said sure, drove home and started cutting trees only to have the chain cover and both nuts fall off. I guess Ben (the employee who said "We are a Stihl dealer" did not pay attention to his training program to know that you need to tighten the nuts. In my mind going to a local hardware store should have premium service to go along with their products and this store is far from that. The best thing about Town and Country Hardware is there is a Post Office in the back. I would not recommend them for anything else.

MG W

Husband and I visited Town and Country for the first time yesterday because we were looking for "The Egg". It was a very positive experience. All the employees we interacted with were friendly and professional. Wyatt is the the Egg Specialist and was very helpful, warm and friendly. Customers were coming in and out, and everyone seemed to know eachother. Such a different feel from the local Big Boxes! This place is definitely your friendly neighborhood hardware store, and even though we live in Youngsville, this will be our "go to" hardware store from now on!

Randa Symuleski

Everytime I go in there the service is on point. All associates I ever have to speak with are always very helpful and informative. The USPS section in the back has far exceeded my expectations. Great Store, Great Staff.

Allison Hindman

Service is so friendly and helpful with all the hardware you need and some interesting and unusual finds as well!

Ken Turner

I love this store! Everyone is always very friendly. I try to hit this store before any of the big box stores.

Dr. Adam Buzzinotti Purcell, Ph.D.

Super expensive! Yikes