All-Star Bike Shops

Category:	Bicycle Store
Address:	1218 Ridge Rd, Raleigh, NC 27607, USA
Phone:	+1 919-833-5070
Site:	allstarbikeshop.com
Rating:	4.1
Working:	10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–5PM 1–5PM

Location

Photos 13

Reviews 11

Joshua Beck

I continue to be impressed with All Star... when I was shopping for bikes they let me ride and ride and ride, bike after bike after bike, making sure I got the right fit. They even assembled a bike that was still in the box for me to ride (thats the one I bought), and made adjustments in between test rides for me... very thorough, very helpful, and not the least bit pushy. TODAY THOUGH was what inspired me to write a review. I had a bit of an emergency/issue with my front derailleur on Sunday, and I have to leave for a race in a few days... I tried to fix it myself and just made it worse. I brought it in today just hoping they could squeeze it in over the next 48 hrs. The guy said he had a few minutes, he took it right then and there... fixed the problem... explained to me how to properly adjust it next time (so I didnt mess it up again), and gave a quick tune-up while he had it, since he knew I was leaving for a race. They were so helpful, efficient, and knowledgeable.... and a sincere "good luck at the tri dude" on the way out really topped it off. You really cant beat the service.... THANK YOU

A Private User

I was looking for a bike to do 10-15 mile rides on the American Tobacco Trail. I thought I wanted a bike with with the shocks on front & on the seat. I read reviews of several bikes and I looked at bikes in 4 stores. The All Star crew were very low key as far as sales pitch went which I appreciated. They were also very knowledgeable. After tacking a test ride the sales person suggested I try a bike without the shocks. After riding it I liked it a lot better. They didnt have that bike in stock at the Raleigh Store but the Cary store had one which I purchased. Since I havent done a lot of bike riding in the last 20 years the sales person spent a lot of time with. In summary the staff in both All Star shops I visited were very knowledgeable, werent "pushy" at all, and spent lot of time explaining the differences between the bike models. If or when I buy another bike I will go back to All Star.

Patrick Berkeley

Ive checked out a few of the local bike shops in the triangle area and to date this is by far the best one. The shop itself is pretty small, but they always have what I need. And theyre always glad to do special orders for things like cases of inner tubes. Pretty much every time Ive visited this shop theyve gone out of their way to make sure my questions were answered and I found what I was looking for or knew where to look for it when I left. For example, I had a Salsa stem I thought may be part of a recall. They called the manufacturer and made absolutely certain my stem was not one of the ones in question. Their prices might be higher than if you purchase the same thing online, but love local bike shops and think theyre worthwhile to support.

Randy Earl

My family has been going to AllStar for all our bicyle needs for five years now. Through them we have bought new bikes, repaired old ones, bought helmets, gloves and other equipment, and even trailer hitch mount equipment. In each and every case they have been unfailing polite and helpful, even being very flexible with letting me swap out parts for an especially problematic hitch mount issue. They just refurbished my wifes 15+ year old bike; when she asked if she should just buy a new one instead, they were complimentary of her bike and said it was definitely worth keeping with just a little work, rather than trying to sell us a new one! I highly recommend AllStar bikes; I dont go anywhere else for my bicycle needs.

Zak Solis

Returning a bike after 2 weeks with receipt and zero uses resulted in a $356 restocking penalty even though a selling point from staff was that I could change my mind within 30 days. The rationale given was that the bike had gone on sale since they sold it to me. How is that something I should be penalized for? I only give two stars because the first guy I spoke with was extremely helpful and patient (considering myself and the friend I was with knew so little about bikes). After spending over $5500 combined on 3 bikes I didnt expect to be treated so poorly or lied to. I intended to buy a different bike from a closer location at a later date, this is no longer the case.

K Fitz

Brought a bike to All Star on Ridge Rd to have them bleed the brakes and replace a broken bolt on a Wednesday. Was told it will be ready early the following week. Fine. Called the following Wednesday and was told that the brakes needed a DOT fluid that they had to get from an autoparts store and they needed to order a bolt. I asked it they could at least bleed the brakes over the next 24 hours for a 2pm Thursday pickup. NOPE. Guess the 5 minute drive to a autopart store is not worth my business - I own 12 bikes and I know where I will NOT be going next. Avoid this place, MANY MANY better shops in the area - including the Cary location.

Charles M

I was in just to get some stuff for my new bike. I waited for about 30 min while the only salesperson was spending an excessive amount of time with another customer. In the meantime, plenty of other customers that came in to pick up a bike from the shop had a zero wait time. So if you are looking to buy a new bike or get one repaired, go ahead. If you are looking to get some stuff after the fact, good luck on getting service. I drove too far to only leave the store to be ignored and not actually buy anything.

A Private User

I came in with two broken bikes to fix (one blown tire, one broken chain). The sales rep got me exactly the parts I needed, walked me through how to make each repair, and didnt try to sell me something I didnt need. In the end I only bought $20 worth of parts but got about an hours worth of information and advice. These guys made me a customer for life. Any bike related issue is going to them. Thanks guys!

Daniel Bridges

The people were nice enough, but they tried to charge me $40 to put on front and back brake pads. I went over to Cycle Logic where they doing it for half. Not only was it going to be double of what it should be, they said it would take a week. A WEEK. For two pair of brake pads. I just got back from Cycle Logic and they said I can come back in an hour. All Star is overpriced and unrealistic with their timing.

Christopher Lupo

Great service. One day I came in to get some buying advice for a bike online. I talked to manager of the shop for a good thirty minutes comparing bikes he didnt even sell. They took the time to make a happy human and help someone simply because they wanted to not because it would make them more money. The go to bike shop for service

A Private User

These guys are very very good and eager to help. I bought an el cheapo bike from Target and brought it to these guys for a tune up. I have been back many times for certain small issues, and even when I wasnt buying anything, they were happy to offer advice. If I ever get the money to get a decent bike, Ill be shopping here.