84 Lumber

Category:	Lumber Store
Address:	6301 Old Wake Forest Rd, Raleigh, NC 27616, USA
Phone:	+1 919-872-6984
Site:	84lumber.com
Rating:	3.4
Working:	7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 8AM–12PM Closed

Location

Photos 3

Reviews 10

Salinas Cindy

where to even begin..worst customer service i have ever experienced! I 1st walked into this business on June 19th, 2017. When i walked in no one greeted me or asked if i needed any help finding what i was looking for. After wandering around the warehouse and not finding what i was looking for i walked up to the front desk and told Rick that it was my 1st time there so i didnt know where to look for what i was looking for or how much it would cost. They dont seem to like putting prices on a lot of things. He seemed annoyed from the get go. I was looking for a prehung exterior door and he did find me one i could order so i decided to place the order same day, which was the 19th. I was asking some questions about it and he just seemed so annoyed the whole time. I honestly didnt mind at the time because i am inexperienced when it comes to buying doors. Anyway, i paid for the door and he told me it would be in around a week later. June 30th my husband call for an update on the door and they said they couldnt find the order and would have to call us back. July 1st some other guy who was pretty friendly called me and told me the door was never ordered and i would have to repeat my order because it wasnt in the system at all. Today July 14th i finally got a call to pick up my door. I came in same day and asked Rick, the guy who originally helped me what happened with my door. He said these things happen all the time believe it or not. He informed me that he had a family issue and had to leave NC so he wasnt here. He also told me all the employees are new so they arent at fault either. Rick let me know he was in this business for over 2 years and knew all about customer service but that this is just the way it is. He started walked outside the store to send me on my way. So if you arent in a rush what so ever to complete your project this is the place to go.

Margaret Mitchell

I own a house for which the builder used 84 Lumber for the windows. At the beginning of August the outer pane of a double pane window was shattered. I called 84 Lumber for a new window, and gave them pictures, measurements, and other information that they requested. I still do not have a new window over 3 months later! These guys are ridiculous - always nice on the phone, but never any follow through.

Dean Blakeley

Went there this morning for the first time to check for some lumber. Building was open, but not a soul around to help out. After waiting way too long, I left. Off to Lowes...

Joshua Griffin

Terrible company - cheap worthless products - terrible customer service - they should move to Mexico if they love helping the illegals destroy our country.

John Cameron

The quality of lumber that was delivered to my home for a deck project was poor. I would purchase from HD or Lowes next time before going back.

Travis Hilliard

They really suck i wouldnt buy fire wood from them. Very rude and the prices are jacked up about 30 to 50 percent.

A Private User

The 954 number needs to be taken off. Its a fax

Adam White

HD and Lowes cant match 84s prices on TRIM.

David Roop

Very friendly atmosphere, very helpful staff.

Edgar Teytud

Terrible service, not professional at all