Cass Jewelers

Related:	new york jewelry greensboro
Category:	Jewelry Store
Address:	5559 W Market St, Greensboro, NC 27409, USA
Phone:	+1 336-292-1736
Site:	cassjewelers.com
Rating:	3.9
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 10AM–4PM Closed

Location

Photos 10

Reviews 9

A Private User

My fiance and I recently went to Cass Jewelers to look at wedding bands. When we walked in it was clear that the salesman was not interested in talking to us at all!! He was talking to someone else in an office and when he ended the conversation he walked right by us. He didnt even say hello when we walked in the door much less when he walked by us. We were prepared to buy wedding bands that day but when the service was unsatisfactory we left. They lost our business and cash. We experienced the worst customer service we ever have. McDonalds does a better job of making you feel welcome than this jewelry store!! Schiffmans down the road were very welcoming and we ended up buying there!! I suggest driving a few more blocks down the road so that you can feel welcome as if they want your business rather than feeling that you are in their way!!!

David Wood

I purchased a ring for my fiance recently. Working with the company has been a pain ever since as we have had many, many problems. The ring we bought was beautiful. We sent it off with the store to be sized. It came back with the rose gold barely visible on the band. We sent it back again as they said "cleaning product" was left on, making it look that way. The second time we got it back, it was even worse. There was absolutely no rose gold left visible on the band. They said oh, we will make you a new one in your size that it would take about 2 months. We said okay. We waited the two months, went back and got "oh its not ready yet, it should be done in about two more weeks." WORST JEWELRY STORE IN THE CITY!! DO NOT BUY!!!!

Gary Patterson

I took an invisible set and round diamond high quality cross pendant in there to get some stones replaced. First it took them over the time due to get my pendant back due to the fact they couldnt find the correct stones. Once i did get it back the stones where shooved in there(bad quality work) one of them fell back out just taking my chain off. Two of the stones where set with glue thats all over the stones making for bad quality appearance. Never will take any high end let alone anything else back to these people.

A Private User

Outstanding service and quality work. I couldnt have been more pleased with the exceptional work they did on my great aunts diamond ring. I was extremely concerned over this ring and knew I couldnt leave it with just any jeweler. It involved resetting a stone and replacing 2 other stones in the old setting. I would highly reccommend them to anyone and will not hesistate to do so. They are trustworthy, fair, and highly skilled.

Keith Dyer

I have been coming to Cass Jewelers for 15 years and they service my watches and jewelry with the real care. The kind of care that keeps things beautiful and operational forever. When it came time for an engagement ring, they had took the time to work with me to get the right ring at the right price. They treat you like family at Cass Jewelers.

Bill Royal

Weve used Cass Jewelers many times over the last 20 years - they have always provided great service and value. My wife still periodically takes her engagement/wedding ring there for cleaning, which I bought from Cass in 1992. Cass is a great family owned business - were glad to have them in the Guilford College area.

A Private User

I went in to have several links taken out of a watch, and they completed the service without even charging me! Their selection is amazing, and everyone is very friendly.

Jordan Dickson

All the workers are very friendly and they do great quality work

Mike Payne

Friendly staff. They did a great job fixing my watch!