Midway Auto Group

Reviews 6

BO

Booty treats Booty treats

We were at midway auto today and I must say I have had the worst experience I have ever experienced ! We sent in our paperwork 3dats prior to our visit , were told to come in everything was ok - when we arrived (1 hour dive from our home-they knew this) we were told we needed tax returns as we are business owners . We then decided to pay for the 15000 truck up front with our capital one card . The sales rep consulted with the GM Chris cline he said we would have to pay a 3 % fee on top . We want to lunch took an hour to mull it over . When we returned they said they would need to call credit company to verify funds . They did ,card company verified funds . Then Chris told our sales lady that we could not charge that much .... Yep after jumping through every hoop and wasting 4 hours we now were told that they have never charged that much before... Even though capital one was called and fine with it (capital one was also very confused as to why this was not accepted and is also investigating the dealer now as well) We asked to speak to the GM (Chris) he of course disappears we wait... He finally comes back inside we asked what the problem was and he said "I have never put that much on a card for a car -no one does that!" We explained we had done everything asked and we did not understand why capital one was not a large enough credit company and that capital one themselves were just on the phone with his sales rep and was confused why this dealer would refuse their card . He then said "I dont care if they dont like it or if the cut us off I will find another lender!" Seriously I have never been told I can not use a Visa card just because ... He said " people put 3000 or so but never that much " We asked to speak to the owner he said no . We asked who the owners were he said all we needed to know was that he was the general manager . Seriously o have never had someone refuse my money and treat me this way I would like to warn everyone to be wary of this general manager -Chris -as long as he is in charge he calls the shots ,right wrong or downright discriminatory . Even his sales rep (who was lovely ) was completely confused by the leading on this manager dos only to suddenly say no . We will be sure to post as many reviews to warn people if this . Capital one has also been notified Better business bureau has this complaint as well . We feel we have been discrimated against. I am not one to jump and file a complaint but when a business refuses your money I feel I have to make sure I let as many avenues know of this gentlemen and how poorly he treated us simply because he said " people just dont put that much on their card" Shameful and discrimination at its worst!

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TE

Terry Moore

Buying a used car has always come with some apprehension for me. Just think of the common fears of used car lots; the feeling is that either the dealer is dishonest or the car is for sale because there is something wrong with it. 2 years after my first purchase from Midway and I can honestly say that is not them. I came to Midway looking to buy a car for my wife, a new beetle. It was a surprise gift for my wife. The salesman at Midway seemed to share in my excitement in giving my wife her dream car. My excitement was kept alive by the ease of the transaction and the level of customer service I encountered from each employee/department. Two years later and my wifes car has been great and reliable. With that in mind it was time to retire my car and so I went to Midway to replace it. This experience was equally as satisfying as the first. In two years their service is still top notch. After my second purchase with Midway I had a thought as to why Midway breaks out of the user car dealership stereotype. Its obvious they care more about their reputation by putting you in a trustworthy vehicle more than closing a sale. They seem to be selective about the kind of cars they have on their lot. It might be a long time before we are in need of another vehicle, but if we do you can be sure we will be using Midway again.

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MI

Michael Lynch

Elizabeth was really helpful. She worked with me to get the trade value I wanted and terms I needed. They gave me time to get the vehicle independently inspected and I never felt pressured to make fast decisions. Buying a used car is always somewhat risky, and I am cautious about what I buy. They understood this, and even welcomed my thoroughness. Since I have only owned my new (to me) car for a day, I cant definitively say I got a great car. I can say that I feel like I got a great car, and great deal. As of right now, I would have no problem going back to them.

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MI

Midway Auto Group

Welcome to the Home of the Life Time Engine Warranty!! Im Chris Kline, General Manager here at Midway. Before you buy a new car check us out. We have several late model low mileage vehicles in stock and can save you thousands of dollars over buying new. Also check out or line of budget vehicles, many priced below $10,000! Here at Midway we stand behind our cars with a full service shop. Whether you need an oil change or a major repair one of our experienced technicians can have you on the road in no time. Before you buy, give Midway a try!!!

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AL

Allen Browder

Horrible customer service when it comes to making sure the customer is happy and wanting to have return customers.

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EA

Earlie Byrum

Nice people Good service Decent cars

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