Category: | Baby Store |
Address: | 4845 Ashley Park Ln, Charlotte, NC 28210, USA |
Phone: | +1 704-302-1555 |
Site: | showermewithlove.com |
Rating: | 3.3 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 12–5PM |
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Sarah Short
Oh lets see, where to start... My husband and I came here about a year ago while I was pregnant to buy some clothes and accessories for our baby girl. While we were in we liked the merchandise as it was a higher quality than Macys or Dillards but the service wasnt that great or friendly. I signed up for their emails while I was there purchasing some stuff and recently received one saying 50%-70% off sale. Since I live out of town I called and spoke to a girl named Ryane. I explained what I was interested in and that I wanted to purchase some items over the phone. She snapped back immediately saying the sale was for local customers only. Good to know that your customer service is only to local clients. So I got of their Facebook page and wrote a review and the person from the store who replied to my review was very rude and put a picture up around the time I called blaming their poor customer service on the fact that they were busy. Interesting because the sale wasnt even at their store. Plus, in my opinion, (since after all, thats what a review is) you would think someone in charge of a business wouldnt argue with a customer about the experience in their store. Long story short, I would save your money and go somewhere else to buy your baby goods. Look at all these other reviews... Clearly the store is doing something wrong!
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A Private User
I have been shopping at this store since they opened. They seem to always be actively looking for new lines and stock the latest items before they reach other boutiques. They have a great gift selection that makes it easy for us to buy for our friends showers. I was in there the other day and was offered help with picking out a gift for our friend. Last year, we moved to PA and we have called up the store on several occasions to get recommendations for gifts or info on new items that are hard to find. They always pull the item, wrap it and ship it to us within the week. We will continue to shop here when in Charlotte and in PA even though we have to call. My view on the customer service is that it is exactly what I expect from a local boutique where I can ask questions and are offered help without suffocating me like hobbyist stores run by wealthy moms and grandmas looking to keep busy and who follow you around the store. If you are going to splurge on the full baby room though, I would recommend setting up a time to meet with Andrew or Emily.
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Jordan Ballantine
I adore this store! & the new one, Carolina Grace, for teens, is also excellent! Every time I walk in, I am greeted instantly with friendliness. & they are always welcome to help if I need something in a different size, color, etc...& if they do not have it, they are very willing to see if they are able to order it. If I bring my youngest daughter in, they are always so sweet to her and allow her to play with the toys they have on the floor while I shop! She loves playing with the kitchen and with the house! Some of the employees will get down with her and play too! Their clothes are amazing! Each brand is soft and holds up incredibly well! & for the money you cannot beat it! They have the most current style in everything from clothes to strollers to car seats, etc.. It is a store that has everything you need and now from ages to newborn to 14!! Check it out, you wont regret your visit!!
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Ronda Simpson
Came in with my two expecting daughters. Never once greeted or even aknowledged. I had to step out of the way so an employee could walk by. We had every intention on purchasing 3 cribs - 4 car seats - 3 uppa baby strollers and 2 rocking chairs - needless, to say we walked out after 15-20 min of waiting to be aknowledged - highly disappointed- I am small business owner myself, & I understand the importance of customers. Unfortnately, those 3 employees today, did not.
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Eileen Hogan
Was just in there with my 2 year old and newborn. Never once did one of the 3 ladies ask me if I needed help or if I was looking for something in particular. I asked about one item if they had it in the other gender and she said she didnt know. I would have bought it if they were helpful. So needless to say I did not buy anything and will just order that product online now.
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Stephanie Haynes
My wife and I were so excited to come to your store today to try on different baby wraps and purchase a perch high chair. The homophobic response we encountered was just heartbreaking. Listening to your employees snicker behind our backs made us both nauseous. We left without purchasing one item. Extremely disappointed and saddened.
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Johann W
Shower Me With Love is awesome! I was shopping for a christening outfit, hat and other goodies. Michaela, Mandy and Julie all went above and beyond to help me get things in time from the vendor and everything was perfect! Thanks yall, this is the only baby store where I will shop!
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A Private User
Unable to set expectations - told delivery would be 6-8 weeks, now almost 10 and all I have is an emotional pregnant wife without furniture and a chair for our nursery. Horrible customer service - not very proactive - more of an out of sight out of mind policy.
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A Private User
What a great store this is with in-store designers on staff! They helped me pull together a perfect nursery that fits our personality and style. I would never have been able to do it on my own. I cannot wait to see what they have planned for my 3 year old.
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V McIlwaine
Followed by Linda while shopping and she was trying to secretly tell the other girl to call security. I have no idea why she thought I was stealing.
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Taylor Johnson
I love this store! Everything is so cute and the staff is so nice! The clothing is great. I love to visit when I am in Cary.
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Meaghan Beam
Julie was so helpful and entertaining! She made my experience of buying for a newborn enjoyable! Thanks Julie!
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Yi Zhao
很大一个店
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Esther L
Had only a limited selection of baby furniture
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Matthew J
Julie is so rude!!
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John Shallal
I LUV U