Category: | Hardware Store |
Address: | 42000 NC-12, Avon, NC 27915, USA |
Phone: | +1 252-995-6600 |
Site: | acehardware.com |
Rating: | 4.3 |
Working: | 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 8AM–6PM |
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Robert Setili
We called to see if they had an item, and they did. And we were rushing to get there by 6pm from 20 miles away. She said they close at 6:00 sharp. We asked if they might wait as we are hurrying, and would be there by 6:01 latest. And she said, if its before 6:00 then ok. Due to stopping in a line of cars at the traffic light just before the store at 5:58, I walked in the door at 6:01. They refused to sell anything as it was 6:01. This is the kind of customer service that helps Amazon Prime next day & Walmart win market share. This store has lost a customer for life.
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Doug Barton
Im a home owner in Avon and have spent thousands of dollars at this store over the years. Today, I attempted to return a full propane tank, purchased at the store earlier this year, because the valve was stuck closed. Because I didnt have a receipt, the manager refused to replace the tank. I asked if they would attempt to open the valve. No. Frustrated, I asked to do a tank exchange. Again the manager refused, saying that I had to purchase a new tank for full price (approximately $60). Bad customer service from the new owners of this store.
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Fred Mills
An Awesome Place To Get What You Need!!! Its Also The Place Where You Got To See That "Wonderful Smile" Of The "Late Great-Legendary Jack Smith, And Learn A Little About Some Good Music!!!!! :-) And Every Time You Shop There Its Like Getting Assistance From "Extremely Knowledgeable Professionals" Thats Also "Just Like Family"!!! (Take It From A Local; "There Is No Better Hardware Store On The Planet" Than The Ace Hardware Store In Avon North Carolina)
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Emily Brown
Always too busy to help. Grumpy staff. I have had two bad experiences there and dont plan to return. I own rental property here and woul like to support local business. But not these guys!!
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Dan McClure
Good Ace, doesnt have the variety of my local store but lots more beach and marine stuff which is appropriate for the location. Helpful, friendly staff.
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cnckeith
this is a nice store, I like the great selection of stainless steel hardware. there are some good folks working at this store as well.
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Aaron Saunders
Very helpful young man assisted me in getting replacement part for our Amish PVC deck furniture.
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tcsadt
Good service and they have everything at a fair price including beach stuff. Never crowded.
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ruud phillips
It was really organized well. Everything is easy to find an the staff was very helpful.
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Nancy Gracie
ACE is THE PLACE! Great staff - professional and friendly and they know their stuff!
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IFlyTailies
Well stocked, clean, friendly staff, competitive prices.
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Martin Drolet
Friendly staff, great products
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Madison Marshall
Super helpful/friendly staff!
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Justin Re
The same as any other
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tom aschmoneit
Great people