Category: | Outdoor Sports Store |
Address: | 140 Tunnel Rd, Asheville, NC 28805, USA |
Phone: | +1 828-251-2001 |
Site: | blackdome.com |
Rating: | 4.3 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 1–5PM |
JI
Jim P
Went in for a trail map and the male clerk refered me to the woman/girl. She knew what map to get but was less than helpful on directions except to say did you find it. When I asked about white water rafting outfitters the male passed me to the so called "expert" again the same woman/girl. She gave me the name of the biggest outfitter in the area and was less than willing to share other information, but did name all the rivers running. She than took off to the back office without even cashing me out, telling the guy to handle it. Later I overheard her complaining about the stupid questions from customers and how that is ruining her day. I guess that was me. Maybe the expert needs a new expertise. The friendly ones where the poodle dog and the woman who said goodbye.
CA
Caroline Barnes
We had a great experience here while we were visiting Asheville! I love the layout of this store, it has the essentials without being overwhelming. The service was excellent!! The prices were very competitive (we got a better deal on both of our backpacks than on Amazon)!! I was really impressed. It was a very laid-back atmosphere. We ordered a couple of beers and shopped. We even lost track of time and ended shopping for 45 minutes past closing, and the gentleman just let us shop and didnt say word! I really cant say enough good things about this place! Im sure well be back!
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A Private User
My complaint with Black Dome is their prices and selection. Everything in this store is more expensive than their competitors and the selection they have is not nearly as good. Its convenient if you live in mid Asheville and might be worth the inflated price instead of driving to Diamond Brand, Frugal, or REI. I guess a good thing about Black Dome is that once you tell the annoying staff that you dont need help finding a particular item, they wont come back and bother you again, unlike REI where 5 different people will try and sell you a damn membership.
CA
Cassidy Balkus
Very good experience. Was looking to buy my first pair of rock climbing shoes -so I would no longer rent mediocre gym shoes- and have had no luck in 4 different retailers. A very knowledgable staff member helped me try on all of the shoes I wished and gave great advice and helped me find a great shoe that I would never have otherwise tried on. The only reason I gave it 4/5 is that the prices are high compared to some other outfitters. In sum: extremely friendly, patient, and knowledgable.
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Scotty Olson
This place is amazing. There are a lot of great gear shops around town, but I usually go out of my way to get what I need from BD. The selection is great for what is a relatively small store, and in my experiences the staff has been super friendly and highly knowledgeable. Keep it up, Black Dome!
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A Private User
Great selection, found exactly what I wanted. The staff were very knowledgeable. I dont get the high price comments from the other reviewers since I found the North Face jacket to be the exact same price as the North Face and Dicks Sporting Goods sites.
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bob alexander
These guys got everything you need for a Day hike or conquering Mount Everest there is also a bar and they have coconut oil popcorn some of the friendliest staff check this place out before your next adventure or just to get a cold pint
MA
Matthew Whitman
A great spot for gear selection, knowledgable staff. Everyone there who has helped me has been professional and just really nice in general. Best shop of its kind anywhere around....thanks, guys!
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T Cary
Im done with Black Dome and will spend my money elsewhere. Sales associates consistently ignore potential customers, instead preferring to chat among themselves behind the counter.
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MrBigg1995
Knowledgeable real people not the robot kind. They have good pricing considering it is in person retail. Nice selection of tents and most were on display during my visit.
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Brandon Barnes
I have definitely got a great selection of outdoor gear for camping hiking and anything else you need it is a little pricey but you pay for quality
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Ken Hall
This place is worst than Mast General, prices are so unreasonable, wonder how they stay in business. Everyone are not Millionaires!!!!
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Burton davis
Everything you could ever imagine to need for the outdoors, friendly knowledgeable staff and beer taps to boot.
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patricia donnelly
Very upbeat, friendly and courteous. Out of what I came in for, but took my name & # to call when it came in!
MA
Mark Miller
Cool place, is as technical as you need it too be. Has all the stuff a person would need to climb Everest.
KU
Kurt Shoemaker
Awesome shop with an awesome staff! Best shop in Asheville plus they have a full service bar!
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Christopher Curtis
Allowed for a special order. Then both JT and Neil assisted with custom boot fitting.
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Pam Wellman
Great spot for outdoor gears and very friendly and helpful staff!
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Derek Cox
Great staff and selection. Plus has a little bar inside.
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Benjamin Rozak
Love it here. Every trip up here in stop in. Great place
AA
Aaron Hubbard
Helpful staff. Locally owned. Check website for deals.
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Paul Yeager
You gotta love an outdoor goods store that serves beer!
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Stephen Eren
Great spot, good people, love a used gear section.
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Brett Skipper
Great selection of outdoor gear and equipment.
JI
Jim Urbec
best selelction of climbing gear on east coast
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Max Hietpas
Fantastic climbing collection and library.
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Alan Marmo Nehemy
Great local store for climbing gear.
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Brandon Bates
Closed early for no reason.
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Wolfberry Farm
Great place good peps!
MI
Mike Murphy
Great store and staff