Arcadia Pets

Category:	Pet Store
Address:	4371 Amboy Rd, Staten Island, NY 10312, USA
Phone:	+1 718-967-7387
Site:	arcadiapets.com
Rating:	3.6
Working:	9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 10AM–6PM

Location

Photos 54

Reviews 15

Kristina Crowell

I heard very negative reviews about buying animals from pet shops. So before I purchased my puppy I visited this pet shop on three different occasions. Each time, I obsevered that they cared for the animals. They fed them, changed wee wee pads and just showed an overabundance of love. I also noticed that puppies were being bought quite frequently from his site because it seemed that each time I went there were new animals. I spoke with the sales person, Angelina, who ran the pet shop and I requested a havenese puppy. Once one arrived, not only did she notify me by phone, but she also sent me a picture. She was the cutest puppy I had ever seen, she almost didnt even look real. When I got to the pet shop, my puppy had already seen a doctor, received a microchip, and had been fully groomed, awaiting my arrival. It was at this time that I met the owner, Tommy Daluise. After speaking with him, it was clear that he was very knowledgable about how to care for puppies. He gave me great advice and offered suggestions on how to properly care for the puppy. He spent a considerable amount of time with me and made sure that I was satisfied with my purchase - he is a true professional. I am more than happy with my puppy. Her personality is superb; she is so lovable and she is a superstar wherever we go lol.

Lisa Epstein

Strange Pet Store Run by Petty People. First off, the place smells and is generally dirty. Second, they pack way too many puppies into the store to the point that they cannot possibly provide ample care for all of them. Many seem sick, and all are priced as high as possible. The store seems to put emphasis on profit before people or customer service and they literally care more about making $25 than about keeping a long term customer or maintaining positive reviews and recommendations. A small, correct, and fair business decision on their part would have easily saved them from me writing this bad review. Not only that, but Ill no longer recommend Arcadia Pets to my friends. So for a petty sum of money and to make even more profit, theyve angered me to the point of leaving this negative review and most likely hurt their own business to the tune of a lot more than a few dollars. These folks truly highlight the "me, me, me" Staten Island mentality.

Donna Iadarola

In conversation I heard that there was a pet store in Eltingville that sold puppies. I wanted just to check it out and see some puppies, as we had just lost our very sweet doggie on Thanksgiving weekend. There were several puppies to look at and of course I fell in love with one. Arcadia Pet Store has a great staff who are very dedicated and knowledgeable. The owner, Cynthia, actually gave me her cell phone number for any questions or concerns. The manager, Angelina, is a doll...very informative and so helpful, no matter how many questions you have. I felt very comfortable with the quality of their pets. My puppy couldnt be cuter.... I highly recommend Arcadia Pet Store....

Marie Tanico

I have to write this I bought a puppy yorkie. I wanted to get her first grooming my husband try she DONNA has experience ok keep in mine puppy 5 months. Ok she came out quote she all knotted she said I will give her buzz i thought a little buzz dog came out shaved completely . Ok she was not nice and said dog was crazy I should of walk out when i saw her Donna should HAVE gone with my gut feeling . Wait it gets worse dog CAUGHT KENNEL COUGH. PNEUMONIA I HAD TO PUT IN THE HOSPITAL FOR THREE DAY XRAY BLOOD TEST RESULTS NAME IT .MYI LITTLE THING . I URGE ANYONE PLEASE DO NOT GO IN THIS STORE TO BUY OR ESPECIALLY GROMMING THE WOMAN IS A BIT.....

Beth Emanuele

I dont know why there are bad reviews... Yes theres plenty of puppies but they arent sickly nor look it. Theyre all very playful and get treated with care. I was there for possibly 2 hours yesterday buying a puppy myself and seen nothing but care. Not once any bad treatment twords them. If you never had a dog i can see why someone can make a comment on the smell BUT they ARE animals and it isnt horrendous. & the breeders they get their animals from are all licensed they show you the license of the breeder and everything... Also the staff there is very helpful. The young woman that helped me was sweet and very informative. I highly recommend.

Julia Adinolfi

I had recently purchased a new puppy and he came down with pneumonia. Cynthia, Angela, Alex, Jonathan and the whole crew at Arcadia took Shea in and nursed him back to health. They were available day and night and answered all my million questions big and small. They have been with us every step of the way and will always be a part of Sheas life. Shea is a happy energetic healthy puppy and we are so excited to have him in our lives. Thank you Arcadia for everything! You have a lifelong customer in us! Kathleen

Matthew Failla

Very helpful staff. They care a lot about the well-being of their animals. We purchased our dog from here a few years ago after doing a lot of research and she is a very healthy and happy dog today. Good prices on their dog food too.

Donna Montana

I got my dappled daschund Daisy when she was 4 months. The staff were courteous and Cynthia followed up continuously on Daisys progress. Daisy is such a love, I couldnt have asked for a better experience

A Private User

Best on the Island by far. He actually took time out explained everything to me and got my tank spotless and I was have such a hard time but on the right track now thanks all his fish top of the line

Shayla Cotton

I loved the store, the people that work there are so nice and seem to really care for the puppies. DO NOT BRING YOUR PUPPY TO THE VET THEY RECOMMEND.

Matthew Siracusa

I just bought 2 hamsters and the came fine nothing was wrong and they also have a great selection

Meyer Lansky

This place gets their pets from puppy mills. Do not get your animals from here.

Liborio Vitale

Great selection , great service and very friendly

eFFeX Productions

Please stop selling puppy mill dogs

Evandro Tozzi Mendonça