Larchmont Mamaroneck Eye Care Group

Reviews 3

SY

Sydney Agger

I should have listened to the other reviews Ive seen for this business. I didnt even make it in for an appointment! I found this business through my insurances list of accepted doctors. I tried to schedule a routine eye exam and I ended up having to send in pictures of my insurance cards because they didnt recognize the provider. The first time I called they asked me to send in the pictures and they would call me right back. I was at work so the first email didnt go through, which I take full responsibility for, and when I called back I resent it. This second time I saw that the email reached them but no one ever tried to call me back. Once I called back a third time the woman I spoke to kept insisting that they didnt accept the insurance because she was confused by the walmart discount card on the back of the insurance card. She just kept repeating that the card said it could only be used at walmart even though it says "Available savings are not insurance. Your insurance information is on the reverse side of this card". When I tried to correct her and explain she started to get irritated and just kept saying that it said at the top of the card it couldnt be used. After the call ended I confirmed with the insurance company that the insurance is accepted at that location. Needless to say I will be taking my business elsewhere.

AN

Ann Marie Voigt

I found this provider by logging into my United Health account. It was the first provider that popped up on the list. I called to schedule an appointment and the lady that answered the phone told me that I had to call my insurance company first and I proceeded to tell her that I was logged in to my account and they were the first provider showing on my list. She still insisted that I must call my insurance company before scheduling an appointment. Well I dont have time for that. My insurance company offers my online login access for a reason and that reason is so that I do not have to call them. Perhaps she should have called them as I tried to give her my insurance information. I told her no thank you I will call the next provider on the list and thats exactly what I did. Me and my family will take our business elsewhere.

VI

Vicki Unterreiner

I have been using Larchmont/Mamaroneck Eye Care Group for years. It is in a great location with plenty of parking. The office staff is very friendly and helpful especially, Linda. Dr Fengel is professional and patient.