PetSmart

Category:	Pet Supply Store
Address:	3545 Hempstead Bethpage Turnpike, Levittown, NY 11756, USA
Phone:	+1 516-731-2592
Site:	petsmart.com
Rating:	4.1
Working:	9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–6PM

Location

Photos 100

Reviews 18

Ryan Wool

Great one stop shop for my terrier mix. Since we visited with our rescue dog, the staff has been very friendly and knowledgeable about all related things with our dog. We signed him up for a begginer training class and at first we were nervous because hes about a year and a half old so we were not sure how he would handle being around other dogs that were mostly puppies. There was an incident on the first day where there was a large Labrador puppy that hated our dog but the trainer was responsive and made sure to keep our pup safe from him. We are not sure what our dog did but every time this dog saw ours it would bark like crazy. Our dog has been great with people but has issues with other dogs so we needed help. Our trainer Daneille was very friendly and helpful trying to give us some training tips even answered all our questions specifically his barking and skiddish personality around other dogs. I have considered other places to train our dog but this was most convenient for us. Im very happy with the training he received and ultimately it is up to us to continue his training but I had good experiences every time. This has helped socialize our dog too which he desperately needs. On another occasion, we found out our dog had somehow got tapeworms and it freightned us because he had giardia previously and just recovered from it. If you dont know what Giardia is, its common in shelter dogs and treatable but you have to be careful not to have your dog come in contact with children and no dog licking. Anyways, Giardia sucks and now that he had tapeworms we had to take him to a vet so we took him to the brooksdale hospital in the petsmart. The staff had us setup with a vet and they were able to test that morning. It was positive so the vet we had was very knowledgable and explained everything to us. He put my mind at ease as we were shook up our pup had another issue in the first month we had him. Do beware, the staff does promote their wellness programs it is NOT pet insurance . However we signed up our dog for the wellness program in the lowest tier. It basically allows you to get vaccines,fecal tests,etc that you would otherwise get at a regular veterinarian. There are higher tiers that include teeth cleaning - anastethia where its an all day thing - and more advanced exams for older pets but we did the basic for now which I believe is 30 a month. The benefit is you can bring your pet AMYTIME and as many times as you want with no charge. Any medications they prescribe are discounted as well. I cant speak the value of this wellness program yet but its peace of mind for me and no contract. Again its not a substitute for pet insurance which can be expensive but we will decide in time if we want to shelll out that money. If you do have a pet emergency after hours they refer you to a animal hospital in Plainview. Overall, we buy most our pet food and supplies here in addition to using their training programs and the banfield vet services. I want to use their grooming services too although I heard on abother Google review perviously they had a bad experience where thier dogs cornea was scratched. That is unsettling but Im sure that is not a pattern at this place. I did use a grooming service in plainedge and thought they did a nice job but I want to try petsmart to see if they are better just to weigh my options. Hope this long winded review is helpful and good luck :)

A Private User

If i could give this place zero stars i would. Absolutely terrible, they never cleaned my dogs ears properly and the very last time i went i noticed my dog couldnt open her eyes properly. I never imagined a place could be so irresponsible as to not let me know something might have happened to my dog. I took her to the vet and found out her cornea had been injured. I was furious. When i confronted the manager the same day, i was told i couldnt prove it had happened there. DO NOT TRUST THEM WITH YOUR PET. THEY SEEM LIKE FRIENDLY STAFF BUT THEY OBVIOUSLY DO NOT HAVE OUR PETS BEST INTERESTS IN MIND.

Erica Shorr

Having been using Keith in the grooming dept for 5 years. He is excellent! Everyone in that dept is nice, friendly and has taken in my second dog on the fly when needed w no appt. I have used Pet Smarts puppy classes......not great due to the area where they hold the classes. Music plays throughout the store and the ceilings are bare...echo echo echo. Price is right though $119 for 6 weeks. Good for socialization. I also like that a nice nail salon is next door to Pet Smart so while one dog is being groomed I can be groomed as well. :)

A Private User

I go here a lot to get supplies for my cat and for my aquarium. This involves plenty of interaction with people who work in the fish section. They are always super friendly, willing to help you out and answer any questions you have. Also, if you have any problems with your fish, they will take them back without giving you an attitude. Also as far as Petsmart in general goes, their stuff is so much cheaper than Petco.

Chris Ang

Smaller selection of animals now. I let my son watch the dogs being groomed and we saw a dog fall off the grooming table. The dog unfortunately was hanging by its collar and was being choked. Took two workers to eventually pick up the dog. Thank God that wasnt my dog. Who knows how I wouldve reacted let alone how my son wouldve reacted too.

A Private User

Fairly knowledgeable staff. I purchased a 55 gallon fish setup. A few issues with some of my fish dying for no apparent reason. I purchased some other fish elsewhere and it worked out great! All our fish alive and healthy..!. Had to purchase a different filter, one that will support a 100 gallon tank.

Paul Waiting

The store has good prices, big selection and friendly staff. I took one star off because In Store Pick Up is terrible. You have to wait online to get someone to fetch (see what I did there?) your order. If there is a long line you might as well the items off the shelf yourself.

William Kucmierowski

I used to enjoy shopping at this location; however the appeal has gone down over time. Pricing has gone up there; but you can still find some good deals if you look for them.

April Brown

My Franky has been coming for treatment for 7 yrs, yesterday he met Dr Mansfield who is by far the best vet i have ever encountered.

Marc Steensma

Good prices on a lot of their dog and cat food. Everything else seems a bit pricey (reptile, aquatics, etc.)

Di Ana

All in one shop. They offer grooming services, pet training services, and have a small pet hospital

Erica J

Store was neat and well stocked. The pets for sale seemed okay. Convenient location.

Steven Boyarsky

Always have what I need and their grooming department takes care of my pup!

marc shoichet

Good selection, sometimes not enough checkout lines open