Computer Room

Category:	Computer Repair Service
Address:	109 S Fulton St, Ithaca, NY 14850, USA
Phone:	+1 607-277-8336
Site:	croom.net
Rating:	4.9
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed Closed

Location

Photos 3

Reviews 13

Caitlin Rolfe

My mom and I have been to the computer room a few times now and weve seen how they excel at customer service. My mom is someone who knows how more or less how to use a computer but doesnt have an in depth knowledge. Meanwhile, Im a nerd and always want to know more about how a computer works. The people at the Computer Room do an excellent job and speaking simply to normal people like my mother and know when to speak more technical to someone like me, which is something a lot of other (and larger) businesses fail at. On top of that, their knowledge and skill is superb and theyre also fair with their prices. I recently took my laptop in for maintenance and they not only fixed my problem but also took the time to test it to ensure that everything was working fine. If you leave your technology with them, it will be well taken care of.

Andy Guerriero

Ive never noticed this shop before and never had a reason to go there, but I found myself in a bind as I was trying to complete a PC build and needed thermal paste. I challenge you to try finding such a thing anywhere in Ithaca, or probably even without driving at least an hour. Well, they had it, and it was a lifesaver. The staff is very nice as well, and they chatted with me a bit about my build. I cant speak to the quality of their other work, but I would recommend checking them out if you need to purchase any parts or accessories. They seem competent and friendly as well, which means you have a good chance of getting good repair work done as well.

STEVE CHASE

Actually, this is Karen Hays. (Dont know why my son Steves name came up except he uses my computer fairly often.) Seth, the technician from Computer Room, is my go-to person when I have any computer question or problem. He ALWAYS fixes everything and is just excellent. Recently a technician from Time Warner Cable was here working on something and had a question I thought Seth would know about, so I called Computer Room. Seth was in the area and came right to my house within a few minutes and took care of the issue.....just like he always does!!! Hes friendly, patient, extremely knowledgeable, capable and fun! Computer Room is wonderful.

Dan Stewart

Neal took my laptop in and diagnosed it very easily. He was very knowledgeable and gave me numerous options and advice on what to do with my laptop. I went ahead and purchased a new one, and he easily transferred all of my information over to my new one. I would recommend the Computer room to anyone having issues with their computers. The prices are very affordable, too!

Rita Vickroy

For over 10 years I have used the Computer Room for my computers and cant say enough good things about them. Their service and workmanship is excellent. They are honest and very fairly priced. I do and have recommended them to many friends who have needed computer work. They are my go to for all of my computer maintenance needs.

Georgia Warren

The best. I moved to the area a couple of years ago, concerned that I would not find great, affordable, service for my computers. My husband had used the Computer Room and spoke highly of service, convenience, pricing and the great personal service. He was right.

Aaron Fernando

I had a very positive experience here-- my laptop screen wouldnt turn on after a spill and a different part had to be ordered/ replaced. Staff was very helpful, friendly and the whole thing took less than a week, even without a rush order

A Private User

Ive taken my computer problems to the Computer Room a few times now, and Im always impressed with the quality of service and the friendliness of the staff. Were lucky to have such a competent group available to us here in Ithaca.

Nancy Tubbs

Very good experience fixing an irritating adware problem, which turned out to be something I hadnt expected. I can be irritating myself, and they dealt with me calmly and thoroughly. My go-to people now.

samite mulondo

I have enjoyed a very good working relationship with Neal at the computer room for many years. I always get great service there, with a very fast turn around time. Samite

Xander Jackson

Knowledgeable staff that wont quit until they are sure all of your PC problems are solved.

Paulina Bitar

Excellent customer service. Fixedy fried MacBook pro. Would recommend.

Zachary Stansell

Good people, very helpful.