Category: | Jewelry Store |
Address: | 1870 E Jericho Turnpike, Huntington, NY 11743, USA |
Phone: | +1 888-999-4038 |
Site: | maddalonijewelers.com |
Rating: | 3.7 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–7PM 10AM–6PM Closed |
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Eric Merckling
I went to this jewler because they are Tag Heuer dealer and my Tag wj1117-0 needed 2 links to fit me (this watch has a dull stainless bezel and band is designed having one polished stainless then one dull stainless link etc....), they told me that I needed to leave my watch because they needed to order the links in for me @ $125 installed, at that time I had no objection. We were also talking about fully polishing the watch, after a long conversation I asked to please fully polish the whole watch for me. The salesperson did tell me that that wasnt the original design of the watch but it was my watch and I he could do what I wanted for $180, he also told me my whole watch would look like a mirror ( exactly what I wanted). When I picked my watch up..... WOW was I surprised because my watch was not done the way I wanted, but in fact the original way that it was supposed to be. THATS NOT WHAT I WANTED and all they wanted to do for me is give me a measly $60 off ( HOW ABOUT JUST POLISH THE WATCH). I walked away paying $245 ( $120 for the polish that wasnt done)
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Alexander Nunez
What a let down! In the past 3 years my family has spent thousands in your store. We have had 3 custom diamond pieces made and so when 1 broke we knew it wouldnt be a problem to bring it in and have it fixed. I am astonished that you thought charging $100 for the fix was appropriate. As a military family, we live out of state and you then wanted to charge an extra $30 to send it back to back to us. You had no problem covering shipping when we first bought it. Whether it is a design flaw or an honest mistake by using the wrong chain, I would have expected better customer service to long time customers. I have never heard of a gold necklace breaking a gold pendant but you insisted it was obviously our fault. The funny thing is- my husband went in that day to repair the necklace and find a Michele watch. Unfortunately you have lost us and our family as customers.
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patricia rosen
I came in for a watch battery and an earring adjustment (both purchased elsewhere). The staff was prompt and they didnt charge me for the earring adjustment. I was very satisfied with the service and came back to replace the battery in my husbands watch. Once again, great service! While I was waiting I found a beautiful Cuervo y Sobrinos watch which I am now wearing! I wouldnt hesitate to purchase from Maddaloni Jewelers. Everyone I dealt with there were professional and courteous and more than willing to make sure I left happy. Thanks to everyone at Maddaloni Jewelers!
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Abraham Fisher
Good selection of watches. However Rolex does not happen to be a part of that. Apparently Rolex inc decided to cancel their contracts with Maddaloni Jewlers. the court case is online for those interested in knowing more. I have purchased many items from this store. That being said in recent years Mr. Madaloni and his associates seem to be giving any information, even if that information has no factual basis to it at all to their clients. It is misleading and highly inaccurate. Please check your facts prior to selling merchandise to your clients.
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Vincent Mitchell
Very pleasant experience, the associates are incredible at their job, nice warm feeling when youre there and theyre looking out for your best interest. I cannot explain through this message how great Norm and Lisa were. Not pushy, understandable and looking to make sure you hit a "home-run" If youre looking to buy any jewelry this is the place to do it. A wide and unique selection.
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Jarred Muraco
I had my wifes engagement ring designed there, they made her a matching wedding band and made mine as well. Everything they make is top quality too. From start to finish I would recommend them to any friend or family member. Every time we drive by we get our rings cleaned, which make them look brand new and somehow they remember our names.
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Steven Vogel
The best in the business!! I needed a charm duplicated that my Dad gave me in 1979 and Norman immediately said the Jeweler can do it in two days! Wow was I blown away and they kept their word! I highly recommend Maddaloni Jewelers to all. Steven V- Smithtown NY
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A Private User
The people here are really great. They sell reasonably priced merchandise and are very good people. I am always treated with care whenever I go in there. I love the jewlery that Ive bought from them and the jewlery that theyve fixed of mine has been good too.
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c cortini
Heard too many stories in 1 weekend regarding their DISHONESTY with jewelry and high end watch repairs from close friends and family members. Wearing my latest birthday gift sparked so many comments at a gathering. I guess they lost a lot of customers!!
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Perry Boatswain
The customer service in this place its amazing. I went there to have a ring sized and they treating me like I was buying a 10,000 dollar diamond ring. This is officially my new jewelry store, I recommend everyone to them
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Pat MeCrotch
Went there for an appraisal on an engagement ring, worked with Norman. He was very professional and honest. He was also very polite and really knew what he was talking about. Will return there for a wedding band!
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A Private User
Everytime I go to Maddaloni I am always treated wonderfully. I think the prices are fair but service plays a major part for me. The service is always above and beyond. Thank you, Maddaloni!
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Janet Smith
Rude pompous staff poor selection. Nothing fashionable or note worthy. Go to Tiffany s or London jeweler for better selection and professional service
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ron heller
Maddalonis Watch repair is effecient and well priced. I enjoy the staff as well. Amazing watch selection.
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Nnamdi Franks
Great selection of Timepieces and the only place to find Ulysse nardin in Huntington Long Island