Category: | Jeweler |
Address: | 536 Larkfield Rd, East Northport, NY 11731, USA |
Phone: | +1 631-368-7010 |
Site: | devinjewelers.com |
Rating: | 2.6 |
Working: | Closed 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 9:30AM–5PM Closed |
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Joe Mattera
I realize that businesses are in business to make a profit, and the value of jewelry is subject to emotion by its owners, but behind the "sweet as sugar" routine played by the owner and his or her staff is a business that rips it, customers, off. My mother recently passed, and I was interested in selling a necklace to Devin Jewelers that they made by taking the diamond out her engagement ring and setting it in a necklace I purchased from them for $1600. They did an excellent job resetting the diamond, and the necklace looked beautiful. After waiting approximately two weeks and being told by Barbara that they wanted to keep the diamond "in house," I am surprised when I finally hear anything about the necklace that they are not interested in the necklace and more importantly put a retail value on the necklace of $2,500. I am not in any way qualified to access the value, but I found that value shocking because I paid the retail price of $1,600 for the necklace alone . The diamond is a center stone round brilliant-cut G-H color VVS quality approximate one carat stone of very high quality with discernible imperfections; Their value suggests that the diamond has a value of somewhere between $900 and $1500 depending on the value you put on the 14K necklace. Based on the fact that I already had another jeweler willing to purchase the necklace for $4,750, I can only conclude the Devin Jewelers is a dishonest brokers, and I would suggest customers go other nearby jewelers to make their purchase. I had a very personal relationship with the owner as well as the sales staff, but my tip is to buy your jewelry elsewhere. Their prices are inflated, and they operate on profit margins greater than 80%. If you purchased a necklace from them and returned it two weeks later, based on my prior experience with them, you would get at most 30% back. A pathetic showing for a "family business". As an update, the jeweler had this same review from YELP, a company that is bought and paid for by the companies they request you review. Clearly, the jeweler has something to hide.
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Dana Thompson
My husband and I purched my engagement ring and wedding bands from Devin last month. Barbara and the entire staff were accommodating and wonderful. They have also cleaned my jewelry free of charge. They are very caring and professional and their prices are fair. Our rings are gorgeous. We would recommend them highly to everyone.
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Chase Cetta
Tried charging $30 for a watch sizing when everyone does it for $10 to $15. And theres one store in East Northport that will do it for $6, inflated prices.