Category: | Bicycle Store |
Address: | 42-42 235th St, Douglaston, NY 11363, USA |
Phone: | +1 718-225-5119 |
Site: | peakmtnbike.com |
Rating: | 4.8 |
Working: | 11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM 10AM–6PM 11AM–5PM |
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Kev Smith
Mechanic was giving me all these reasons why the gears werent shifting. He said the cassette was changed so the gears may be messed up. The chain links were too long maybe thats why. Oh wait the front derailleur was messed up. The crankset was messed up maybe thats why. He was going to charge me $10 for the slight tune up on the gears. Then he said the chain was too long so he removed one link and racked the bill up to $30 because he continued to mess with my bike. In the end, the bike still wasnt perfect. It had new parts and it was an expensive bike. My cassette, crankset, chain, etc were new and compatible on my bike was working great.
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A Private User
Granted i am by no means a bike connoisseur , but the staff and owner Jerry were so pleasant, they could have sold me trash. Im kidding. The bike I rented, a family member of the owner also used in a bike tour so it must be quality... I am riding in the NYC 2010 Bike Tour and Jerry and one of his staff members helped me find a bike, gave me pointers for the event and even let me see pics of past tours in which he participated. For me, customer service is most impt, after all a good bike is in every store, and they had GRADE A+ SERVICE!
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A Private User
Moderate to high end bikes. Staff is very knowledgeable and this is their lifestyle. they work to ride. The owner Jerry is a pleasure to deal with. Service is fantastic. I took in my sons 5 year old Kona, which he left at college for 2 years and Jerry tuned it up and it was ready to go in a few days at no charge. I also have a hybrid where the back wheel spokes broke. Jerry fixed it because of manufacter recall labor charge and replacement $10 free tune ups for the life of the bike. thanks rob
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David Landeau
Best bicycle shop in New York. Period. If you want someone that cares about you and your ride you shop here. Its not just about buying a bike here, its a place to meet others and hone your skills, experience trails youve never dared ride before, and excel in a hobby you love. The owner is one of the most caring people youll ever meet; and his staff is the most knowledgable Ive experienced locally.
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Eugene Omaboe
Went in today for a squeaky brake check, Jerry and Joani helped me out with EXCELLENT customer service!! The staff were flawlessly skilled in fixing the squeaky brake. They are such genuine people. This is indeed the BEST bike shop in NYC and Ive been to many bike shops. There is no competition when it comes to exceptional customer service and knowledge
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A Private User
I recently bought a Seven custom road bike from this shop. Jerry, the owner, and his staff were nothing less than super in figuring out what suited me best. There is no pressure and they listen to what you want, not what they want to sell. This shop is the best kept secret in New York. Go there, you will not be disappointed.
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Gabe G
Peak bike is great. The owner, Jerry, is not only friendly and knowledgeable -but also true craftsman. A year ago, he put together a great set of custom rims built to my specifications... in no time. More recently he worked on both mine and my daughters bikes; theyve never ridden better. Thanks Peak!
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Camilo Fraticelli
Jerry makes spending my hard earned money in his shop a joy. His prices are reasonable, hes courteous and receptive to courtesy, never makes you feel like hes doing you a favor and on top of all this hes down to earth and human. Im still bashing rims he built up for me 10 years ago!
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Jonathan #
Extremely friendly and helpful staff. I had a clicking sound coming from my bike and in just a few minutes they were able to take care of it and didnt even charge for it. It was a pleasure finding this store and you certainly have found a new customer. Would recommend to anyone.
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sung min
This place is awesome...I was building my bike and had a problem so I brought my bike to peak bike shop and the owner showed me what I was doing wrong and showed me how to fix it. He only charged me $5.00 to fix it...very honest. he was taking time to teach me a lot of the stuff
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A Private User
every other LBS tried to charge me $45 to install a new fork, they did it for $25. and they finished in 2 hours!!! BEST LBS ever!! will never go anywhere else. very friendly staff, with great selection.
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Javier Lewis
Great shop employees were very knowledgeable about rh bikes and terrain I was going to encounter on my first trail ride! Amd very affordable rental rates would definitely recommend to anyone
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skhadavi
Top notch bike store for both sales and repairs. Great prices on both and excellent customer service. Kenny is first class all the way and will make sure you get what you need.
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Brian Schneider
OUTSTANDING OWNERS. JERRY and JOAN KNOW THEIR TOOLING AND MECHANICS OF BICYCLING AND RELATIONSHIPS WITH CUSTOMERS ARE IMPECCABLE HIGHLY RECOMMEND.
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benjamin m
The owners and staff are super friendly and incredibly helpful. They do great work and the prices are very reasonable. My go to LBS.
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William Chu
I bought my bike at Peak three years ago. Peak offers lifetime tuneup for my bike. My bike rides as good as the first day I bought it.
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Brian Sunder
Wonderful place, outstanding customer service. Will always be the only place I go for my bikes. Prices are the best in the country.
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Jedediah Tango
This bike shop is my favorite bike shop in the area, friendly staff and they are what a bike shop should be about. Highly recommend
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June H Woo
really good knowledge staff. friendly & accommodating. love to continue supporting small businesses like this.
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Arnold Nektalov
Great service. Knowledgeable staff. Service costs are fair. But stuff is pricey.
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Ricky Huang
Cheap, quick, great owners, had the chance to charge me extra and didnt.
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Jon Scheiber
Excellent selection of bikes with knowledgeable and friendly employees.
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rafael navia
Very professional. The owner and stuff are super nice people
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Erik Lindholm
Great online service and super fast shipping. Thanks, Jerry!
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MarkiaaMoulton MarkiaaMoulton
like to stop by sometimes just to window shop. nice staff.
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Ronnie Kalatizadeh
Great shop very friendly service and high quality bikes
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Gavriel Mualem
great service great price very happy i will recommend
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Nick Hohn
Owner operated, excellent, expert service.
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Thane Terrill
Great service.
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JuJu Rock
Great place!
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ryan Z
Nice