Babylon Bicycle Shop Ltd

Related:	addison house aventura
Category:	Bicycle Store
Address:	218 E Main St, Babylon, NY 11702, USA
Phone:	+1 631-587-6709
Site:	babylonbikeshop.com
Rating:	3.9
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 9AM–5PM 12–5PM

Location

Photos 11

Reviews 18

Seth H.

Doug, the owner of Babylon Bike Shop has a very poor sense of customer service. I watched him kick someone out of the store on my first visit (with my sister to purchase a bike for my niece) and gave him the benefit of the doubt that he was entitled to do so. In hindsight it was inappropriate behavior for a business owner no matter how you look at the situation. I recently had an issue with my bike and went to Babylon Bike Shop again. I dealt with Doug on the first visit and Mike on the second to drop my bike off. Mike was very unhelpful and quickly became contentious when asked questions he could not answer. Doug (who was not present that day) supports Mikes behavior and asked me to pick my bike up since they were no longer looking to help me. Overall I wasted my time and worst of all I lost a few summer weeks of riding. I was extremely patient with these guys even though I was treated very poorly. For them to refuse me service after that, is just a slap in the face. I always try to support local business but this place does not deserve it. Stay away from Babylon Bike Shop if you want to keep riding.

Mark Leff

In summary - no one else will touch my bike for maintenance and fitting other than Babylon Bike Shop. Yes, there are other good bike shops out there, but these guys get it in terms of what matters not only to riders, but triathletes. They get and understand the sport of triathlon and take extra steps to get everything right in terms of maintenance, fitting, what you can afford, your skill levels, etc. And my experience of how I have been treated has been first rate. Trust me, I dont write reviews too often unless I have something to say one way or the other that is really compelling either thumbs up or thumbs down. Its thumbs up all the way for them. I highly recommend Babylon Bike Shop.

readyset

You know how people always tell you to support your Local Bike Store? I would if they were nice enough to support the DIY bicycle mechanic looking for some parts. Unless you own a super fancy $1,000+ intermediate race bike owner, they basically treat you with this bike snob elitist mentality. When another customer brought in his Specialized, the employee just stopped helping me to deal with the specialized guy. And after I finished my transaction, I mentioned to the employee I was looking for a new bike. Cut me off by saying come back in a month, because they dont have any bikes that fit your size. Seriously that is a first for me as male and Im not sensitive about my size.

Joshua Kolodnicki

Brought my bike in to have a spoke replaced. They replaced the spoke but did not true the wheel. No big deal I thought so I put it on my truing stand. 3 nipples had been stripped including the new one. It was like someone tried to true the wheel, messed it up, and then just marked it as fixed. Now I need 3 nipples replaced. Gonna take it to my usual shop even though this place is around the block from me.

Thomas Koehler

Just purchased a Beach Cruiser for my daughter for her birthday. As always, Bike shop has a great selection and great prices. Mike was pleasure to deal with. Been using Babylon Bike for years for all my triathlon bikes, gear, and service . I live almost an hour away and it is always worth the extra ride for the top notch service and expert knowledge. Great Shop.

A Private User

I went in for a fit with Mike. He was highly recommended and now I know why. He really knows what he is doing. I feel much better on my bike and the power output/speed is up. If you are serious about riding your bike, get a proper fit from Mike. Its the best money you can spend on you/your bike.

seth graham

I have been a customer at babylon bikes for many years. I have since relocated to SoCal but still keep in touch and place several orders there each year. Mike is one of the top fitters on the island. You will not be disappointed in the service or selection at Babylon Bikes.

Ellen Reichel

I love Babylon bike!! I brought several bike from them over the past few years and I always have a great experience. The staff is always friendly and extremely helpful. Nobody can fit a bike better then Mike! I definitely would recommend Babylon Bike !!!

Danielle Sullivan

Super knowledgeable owners and staff, great mechanics, everything you need for triathlon and cycling, the best bike fitter on the Island (Mike, one of the owners and an avid cyclist himself)... I cannot say enough great things about Babylon Bike Shop!

Denise Siebert

My husband brought his bike into the shop this morning. Doug took it and put it up on the rack right away, put new tubes on, took it for a test ride, brought it back and he was on his way in no time! He was very happy!

Barbara McCOy

Mike Doug Nick and the entire staff... Friendly knowledgeable helpful! As a triathlete emphatically trust them with my ride! Mikes an expert at bike fittings too!!!!

Bob Kaich

Cant compliment enough!! After many, many years experience with them they are still professional and a delight to do business with.

Joseph Nohs

Great prices real service warranty and more the best.

Onur Dokmetas

wide part section. poor customer service...

Sean Mcallister

This shop is great and very helpfully

Paul Aloe

great bike shop, excellent service

Diego Loaiza

Worst customer service