Category: | Florist |
Address: | 471 NJ-10, West Orange, NJ 07052, USA |
Phone: | +1 973-736-0049 |
Site: | metroplantexchange.com |
Rating: | 3.7 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM |
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A Private User
Just called the West Orange location this morning to try to schedule a meeting with their event planner to possibly hire them to do the flowers for our daughters upcoming Bat Mitzvah luncheon. First spoke to a young woman with very poor customer service phone skills, bordering on rude. As I tried to explain the reason for my call, she interrupted me to forward my call to a slightly more pleasant woman. To make the story short, this company does all their event floral arrangements at their Saddlebrook location, and it is not possible to meet with anyone at the West Orange location to see their portfolios and to allow them the chance to win my business. It boggles my mind that in this economy they would tell a relatively large potential customer that they have to travel to Saddlebrook in order to hire a business for an event to be held at The Manor, which is in West Orange! The search continues...
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Bliss
Though it is beautiful and enchanting especially at Christmas time, I keep buying plants there that quickly die. And they will not give money back at all. In fact, they are very rude about it. I have plants for years that I have gotten at other places. Every July I buy huge hanging Pothos which are supposed to be the easiest plants to keep. Within months they are dead, and all the other plants I spent a fortune on are dead as well. Its almost like they do something to them to make them die! More turnover. I get the plants elsewhere? No dead plants. This has happened for years that I assumed it was my gardening skills, its not. Its the beautiful plants you get there THAT DIE! The pots they put them in dont drain properly, they are root bound and they die. No more wasting money on them from there. And if you have the audacity to complain? You get HUGE NASTY attitude that I for one can live without.
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Daniel Mckee
I live in Asbury Park and was heading out to PA for my Moms birthday on Sunday, November 6. I was in a panic because I was supposed to get the table arrangement for my Mom. I found 2 stores open between here and central PA (along Rt 80) that were open on a Sunday. Before I left Asbury Park, I called Metropolitan and told them what I wanted. An hour later I arrived and picked up the most beautiful arrangement of Fall colored flowers! My Mom was thrilled and she just told me yesterday (two weeks later) that most of the flowers are still looking nice! I thank the knowledgeable personnel and I highly recommend this wonderful flower shop!
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A Private User
I ordered poinsettias from here for a company Holiday party back in December. There was a choice to get 4 blooms for around $7 and 6 blooms for more of an expense. I chose to get the larger one to impress clients and business associates and allow them to take them home at the end of the night. They were delivered to the catering hall without a problem BUT they were so SMALL. Some only had 2-3 blooms. Also, they were so poorly treated that half of them were dying or dead. I would never order plants from here again. I sent my business associates home with dead plants!!!
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A Private User
Hope shes a seasonal hire. Very rude girl. After throwing a billion options of what kind of flowers I can buy for a bouquet, I took all but 7 seconds(?) and told her what I wanted and she turned around, sighed loudly, threw her hands up in the air, rolled her eyes and muttered loudly. (I could still see her face as I was at a certain angle behind her) Not sure why she was like that, esp. when there were no other customers in the store but Im noticing that teenagers/young adults are just generally getting more rude, impatient and spoiled.
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Karen Maskarinec
This was the best place to drop into on a rainy Saturday: we strolled the shop and the (connected) greenhouse, admired the balance of symmetry and contrast in the burgeoning displays, learned a few things reading labels and checking out new products; and enjoyed picking out a fresh bouquet for the house. We added a few select stems to it, and it is looking amazing now, on the table. The friendly service is 5-star. My only regret is that I dont live closer! ---signed, Polar Mailbabe from Chugiak, Alaska
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Tina Williams
Large plant, flower and garden space. Knowledgeable sales people, a large variety of inside & outside plants, and all of the supporting materials you could ever need. Organic? Theyve got that. Deer repellent? Theyve got that. For the most part their prices are fair (especially for the plants) but occasionally youll find that their supporting goods are a bit the pricier than youd get at Home Depot or Target. Its a small price to pay to shop locally / work with experts.
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A Private User
I purchased two large plants at Metropolitan plant exchange and ended up throwing them out because they were infested with bugs. Recently, after over a year had passed without those pesky little mites in the house, I tried them again. After a few days I noticed infestations in the soil. Its heartbreaking to throw away plants, and I would say you are safer buying them at the supermarket than at Metropolitan plant.
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Ben Geffken
Nice local nursery, much more than a florist as the category suggests. Outside and inside there its a good variety of annuals and perennials. Inside has a very nice florist department. Some visits the staff is friendly, others not so much.
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joyce mcmanamy
The staff is so accommodating and professional.i know if I have a problem I can bring Tony a picture and hell tell me if theres anything I can do about it. They also have a large variety of plants and accessories. Just love the place!!
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Paige Dilione
I called in the order for same day delivery. I lady was very pleasant. My aunt sent me a text as soon as she received the roses. She said they were big and beautiful! Thanks for making her day special!
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Gwenyth Crabtree
Chrissie is a gifted florist of kindness and vision. I had an idea of what I wanted & she worked with me to get everything just as lovely as can be.
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Tommy Beider
Get all of my Scotts weed and feed there. Been going there for many lawn care products and they always seem to have what you need. Great stock.
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Allen Kureshepi
The people who work there are nice and very helpful. They always have nice flowers to pick from, especially roses.
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Andrew Borg
Theyre pricy but really excellent quality and huge selection - cant beat the 40% off sale going on now!
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Dolph Chiarino
Selling most items at 40% off. Good time to buy plants & gardening items & tools.
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Linda Ponton
Great prices for the month of July 40% off everything !!!!!...go NOW !!!!
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nohelia73
I love it cause they have variety off plants. Many to pick from
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BK
Great selection of flowers and the service was great.
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DIANA GLOVER-MOORE
I was amazed by all the beautiful plants!
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A Private User
Great selection, good value, convenient.
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Bob Gandel
Good plants and knowledgeable staff.
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Jon Loruenser
Excellent selection lovely personnel
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Daniel Salgado
Love the service I received
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DONNA K WILLIAMS
Awesome Service
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Knadya OKelly
Love this place
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Max
Great variety
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Stacey Harris
Great flowers
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Rajiv Ramroop
helpful staff