Category: | Furniture Store |
Address: | 148 NJ-4, Paramus, NJ 07652, USA |
Phone: | +1 201-368-0679 |
Site: | paramusmegafurniture.com |
Rating: | 4.3 |
Working: | 10AM–9PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–9PM 10AM–9PM Closed |
LE
Leia Yoon
god awful customer service. They were nice when i spent the money but my entire delivery didnt come. After that though I called multiple times and requested call backs after they followed up with they vendor they did not care. Finally they store told me to pick out any coffee table and they would give it to me without giving a numerical value after I asked for a total budget number. I picked one out and then the store gave me an attitude that the table cost too much. The worst part was the store talked down to me like i was stupid and even after I tried to explain to the store they never gave me an amount to spend and that since we bought a couch and table as a set we never got a separate cost for the table the store continued to talk down to me saying I didnt get their point after I explained i get what they are saying. Rude rude rude. they are not friendly and solely depend on selling online which is why i guess service can be mediocre since there is minimal customer contact. Will never purchase from here again. A year wait after a mistake they made and lack of concern Ill spend the extra money for good customer service.
AN
Antonio Johnson
SO Im looking at this TV stand that Ive been wanting. Found this store online with the same exact stand for much cheaper. I never buy from an online store until I do research on them first. So first off, let me tell you all this. Dont you think its funny all of the 5 stars refer to the (Owner) by name each time? Do you really think thats normal when giving feedback on a place??? I guarantee you those are fake reviews. I know by experience and investigating. Anyways. I call the store to get more info on the stand, and the picks up saying, "Hello?". Doesnt even say the furniture stores name. So I was a bit confused and had to ask if this was the store. He said yea but asked if he could put me on hold so because hes on the phone. I said sure. He hung up on me. Tried calling back 15mins later wont pick up any of my calls. 30mins later still wouldnt pick up. Customer service is the poor quality the other reviews has said. This has NOT changed at all. This is a poor place of business.
AN
Anthony Gaeta
Absolutely excellent service from end to end. Zach was great: he gave us personalized attention and did not hesitate to visit us at our home (on a weekend) with numerous product and color samples. We worked together to decide upon the best dimensions for the table and the styles for our stools and chairs and we absolutely love them. We bought "Canadel" custom furniture, which takes a few months to fabricate and with Zach informed us of well in advance of our considering the product line. Once we ordered, he even spoke with Canadel to try to expedite the order. Everything that was delivered came undamaged and in perfect working condition. Zach even followed up with a courtesy call to make sure that we were satisfied. This is an A+ outfit with A+ service and pricing.
JO
John Williams
I’ve been looking for a set of chairs for my dining room for several months, but I didn’t have enough luck to find something modern enough to complement my décor. - And then I’ve found Paramus Mega Furniture. I’ve saw several chairs on their website which I truly liked. I wasn’t sure about the color, as one of them was brown and I wasn’t sure if it’s more brownish or beige, so I emailed them and I’ve got a reply from Zack within 2 hours. I’ve decided to order 4 chairs and a matching table; ordered them on Friday morning and they were delivered next Tuesday. Overall I’m very satisfied with the my new dining set and I’m considering some to buy from them some new additions for my bedroom on Thanksgiving
BA
Barb McDonnel
I havent reviewed anything in a while but Paramus Mega Furniture 100% DESERVES it! This was one of the most seamless furniture buying experiences Ive ever had. I walked in, Zach gave me some info on stuff they had on the floor, but also showed me the catalog with different styles they didnt have in the store itself. I found a sofa I loved (Salzburg sofa to be exact) and purchased it. We chose a delivery date and time and the guys were super prompt, brought the couch up and set everything up for me (and its worth mentioning that delivery was FREE). Extremely pleased!!!! The prices here are better than everywhere else I looked and they have a great selection.
AL
Alex Gluz
We purchased a bedroom set from Paramus Furniture & Dinettes last month. We have not come across any other furniture store in our area that offers such unique and modern products at such great prices. Zack (the owner) and his team gave us care and attention you rarely see now days from any retail stores. Delivery was made on time as promised; all pieces were in perfect condition. We definitely would make more purchases from Paramus Furniture & Dinettes in the future. Highly recommended !
AL
alex zaretser
Me and my wife dealt with this store for the first time. The salesperson i believe his name Zack helped us a lot not only he provided excellent services but he also gave us great price for a quality furniture. We were very happy with the delivery also i want to mention that anytime we had a question we called to the store and they gave us clear answers to our question. Store has great variety and great quality. Our family would definitely recommends this furniture store to others
MO
Morgan Hasner
Although my couch ( a custom order ) took some time past its expected date to arrive...I am in love. The nordholtz alpine sectional is comfortable, beautifully designed, and exceptional. I was lucky enough to find a sample of this couch at Paramus Furniture. The gentleman who took my order was super friendly and made me feel comfortable with my purchase. Super high quality and worth the wait. I feel like im in a movie theater now. Awesome!
RA
Ray C
The good reviews are probably from their families, friends or entered by them. Even if you have to buy from this place DO NOT PAY CASH, they will ask the payment in cash, because you could dispute with your credit card company when you figure out the fake descriptions of the products. There are absolutely NO RETURNS, NO CANCELLATIONS and everything is FINAL sale. They lied about the quality, material types and the origin of the furniture.
AN
anna semenova
I just bought a sectional from and a dinette set from Paramus furniture. I love it... The owner was very friendly and helpful, he helped pick out exactly what I wanted. They have a lot to choose from and at great prices. The delivery guys delivered everything on time and ofcourse, set it up for me. I will definitely be going back for my new bedroom set that I already picked out in my mind.
JU
Julie Lyubimova
Excellent customer service, very professional. Great variety of different style of furniture and many to choose from. I needed custom bar stools and shopped everywhere and finally landed in Paramus Furniture and found exactly what I was looking for. Delivery was exceptional and on point. I had no issues and very smooth transaction. Highly recommended. A++++
FE
Felix V
We purchased our contemporary dining table. Kristina was wonderful. We got our furniture on time as promised. Additionally, Zach went out of his way to assist us. We love our table. I wished we would have known about this place before. They have beautiful furniture and not made in China like the other stores. Our table came from Spain! Felix and Lana V!