Category: | Florist |
Address: | 790 Main St, Hackensack, NJ 07601, USA |
Phone: | +1 201-342-2195 |
Site: | auflorist.com |
Rating: | 4.6 |
Working: | 9AM–4PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5PM 10AM–1PM |
MI
Michael Jaca
i ordered flowers online. called me a few minutes later. aked me why would i ordered online, and made me feel stupid about it because he was upset that I had to refund back because i did not read there website closely just because they cannot deliever 5 miles away from where I needed it to be delievered and was asking to charge me the extra for it. Had to cancel because i really didnt appreciate the tone he had.. Then when I asked him how long the return usually takes. He commented he does not know because everything has to be done through their end sounding like he is a police officer with all that paperwork. quote" now I have to go to all this BS" because of the return. I was willing to upgrade but with the service over the phone, I had to decline because I was worried about what will happen to the delivery and the look of the flowers if I had went through with that order.. then very bluntly questioned what I ordered. saying who am I trying to impress with what I chose. because he claims what I ordered was to small. I dont understand why he commented that. It really sounded like he had no confidence in his product. Honestly that was really messed up please dont treat your customers lie that. and to be honest it is entirely not his business to question that especially the way he presented it over the phone with the tone given.. I just ordered to a local florist online and they did not give me any problems at all.
MA
Mary VanBergen
I had placed an order for floral arrangements for my dear aunts wake and funeral. As I dont do ugly, I was advised to call Robert at AU Florist and I would not be disappointed. I wish other things in life were as easy as my experience in my dealings with him. Not only was it easy, he was meticulous in his arrangements! All I can say is I WAS BLOWN AWAY! Everyone who came to pay their respects commented on "my absolutely beautiful" choices! This wonderful woman, who only deserved the best, got the best. Nobody who saw those flowers forgot her services, I can guarantee that! For that reason alone, I will be forever grateful that I did business with Robert. Thank you for a truly wonderful experience.
NA
Nancy Johnson
I am beyond amazed at the wonderful job that Robert of AU Florist did on my Mothers flowers for her memorial service on 12/5/15. I called Robert to ask his opinion on the arrangements I was selecting and the choice of flowers I wanted in some of his existing arrangements that I saw on his website. He was happy to suggest alternative flowers and was very receptive to what I wanted to make my Mothers arrangements fantastic. They arrangements were delivered well before the service started and I and others were in awe when we saw them. I would highly recommend AU Florist.
AN
Angela Fertig
Our school was having our annual winter concert. Our practice is to order a corsage for the vocal music instructor and a boutonniere for the instrumental music teacher. On the morning of the concert, it was brought to my attention that I had forgotten to order the flowers. At 9:20 I was on the phone with AU Florist on Main Street in Hackensack, NJ to explain (and whine) about my plight. By 10 a.m. that same morning I had both the corsage and boutonniere ready for presentation. AU Florist will always by my "go-to" for all of my floral needs. They are THE BEST!!
EV
Ever Blanco Valverde
I had the most wonderful experience buying my floral arraignment at AU Florist. The store space is just beautiful and the staff is very friendly. Designer was willing to work with me and make useful suggestions about flowers. The service was efficient and I will recommend to my family and colleges. Product was of a very high quality. My client received the flowers within hours and she was trilled. AU Florist made me and my company look good! two thumbs up.
BR
Brianna Santiago
Ordered flowers last minute to surprise mom on her birthday! Little did we know it was snowing in Jersey! I was told the delivery wouldnt be able to head out the day I ordered them, which was fine. A couple hours later I receive an email stating the flowers I purchased were delivered! Needless to say mom was surprised and we were beyond happy! Great customer service!
MA
Mary Theresa Freeley
I have known the owner for some time, but finally had the need to use their services for a funeral arrangement. I cant say enough about the beauty and quality of the arrangement, the friendliness of the staff and the customer focus I experienced. Look no further than A U Florist for all your floral needs. You wont be disappointed!
AN
Anacary de Jesus
Words cannot describe how wonderful they are!! My brother had an emergency since 1800 Flowers couldnt deliver and Robert saved the day! They only had about 2 hours to deliver before recipient left and they arrived on time - arrangement was beautiful! Such a wonderful staff an service is phenomenal. Definitely recommend them :)
KI
Kiymet Lale
I am so happy I visited this florist today. The owner and his employees were very helpful with choosing flowers, colors, and design for a bouquet I needed for my occasion. Absolutely recommend this florist for your floral needs! Plus, the atmosphere of the shop is comfortable and calming... Very welcoming and smells great!!
JO
Jonathan Cerone
Wanted to surprise my girlfriend with flowers when she got home from vacation, These guys made it incredibly easy to place an order over the phone. not to mention their work is incredible. I will absolutely call again! Ive never scene such a marvelous bouquet before. Well done!
MA
MasterTheMarket
I was helped by a gentlemen named Robert, he was very professional and provided me with excellent customer service. The roses were simply just the best roses I have ever bought. They were definitely worth it! Thank you AU Florist!
YA
Yash Gurditta
Ordered a corsage and boutonniere the day before my prom. I was pleasantly surprised with the amazing job this florist shop did on such short notice and such a low rate. Great service as well. I definitely recommend this florist.
LI
Lissette Carrasco
Great Service! Ordered Flowers online the day before delivery. Called the next day at 10:30am to check on the order and it was already delivered. As soon as I said my name they knew my order and knew where it was delivered to.
LO
Lowell Kaps
I ordered a dozen roses for our first anniversary. They delivered them on time and the flowers were beautiful!!!! Excellent quality, nicely arranged and wrapped. My wife loves them. I would recommend them.
NI
Nicole Adams
This is my second time using the online service. Not only are they professional and prompt, the prices are reasonable and they follow-up to ensure customer satisfaction. This is my go-to florist now!
JU
judilka christian
They delivered within two hours of my purchase. The flowers online does not do any justice. My mom loved the flowers, they were beautiful. I will definitely continue to do business with them.
ED
Eduardo Yanez
Outstanding survice I live across the United States in California. They called me to double check my order and confirm that it had been successfully delivered amazing friendly staff.
KA
Kathleen Caruso
Sadly we had to purchase flowers to cover a casket. We chose an arrangement in the catalog and A U Florist made it exactly as shown. It could not have been more beautiful!
GA
Gabriel Hermann
I came in with a very specific bouquet in mind and the team at AU made a wonderful floral display for me. They were friendly and eager to please. Great job!