Category: | Auto Broker |
Address: | 372 Washington Ave, Belleville, NJ 07109, USA |
Phone: | +1 973-759-6886 |
Site: | premierautomotivenj.com |
Rating: | 4.7 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–5PM Closed |
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Robin L. Mercer
On a Sunday ( CarGurus website) I saw that Premier had an Acura the year and model, mileage and price I was seeking so subsequently I texted them about it and was pleasantly surprised that I received a response the very next day. Although I had texted inquiries to three other dealerships, Fernando was the only one whom responded quickly. Of the others, one did respond 2 days later. My thing is, even if the car I am inquiring about is sold, atleast dignify a potential buyer, by acknowledging their inquiry! Fernando provided me with answers to my questions and concerns, listened politely, gave me suggestions, which I followed, and all worked out perfectly! Financing was quick, the car was beautifully detailed, actually looked far better than the photos. The day I was to take delivery (2 days after initial inquiry ) , I needed to be picked up at the train station and I called Fernando and he made arrangements immediately (Thank you Manny!). The thing is, I have purchased several vehicles in my lifetime, pre-owned and new, Never have I had a better experience than with these guys! Other than a slight issue with heater/ac fan noise, which I am sure they will address, These guys are top notch, true gentlemen and I would highly recommend them to anyone in search of a pre-owned vehicle and excellent customer service, start to finish! I plan to be a return customer, believing I will always be treated with fairness, honesty and respect, which unfortunately is a rare thing in such businesses. Fernando, Manny: you guys are the best! Robin M.
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Alex H.
PERFECT - experience from the beginning to the end.... I have just moved to the US all by myself and really needed a car soon to get rid of my expensive rental. After all the bad reviews I had read about pre owned car dealers in this area I was already terrified of buying a car at all. My hunt lasted about 3 weeks and I saw a lot of crap and shady guys until I happened to follow an online listing of Primier Auto Group which seemed to be reasonably priced. I actually found a couple of cars I liked at that shop and also got along really well with Brian from the beginning. I know a lot about cars and even brought my own OBD scanner but never had the feeling I was fooled... The car I finally bought (2006 Jeep WK) was in great condition. After a test drive - Fernando the owner accepted my offer right away. That was Saturday. Not only they had the car newly inspected ready on Monday to hand over with all documents - they also arranged to pick me up from the Airport where I had to drop my rental car. No charge for that (thanks for the ride Manny...) when picking up the car I was even more surprised that they had done more than I asked for (replacing the tail lights bc of a tiny crack). These guys just love cars and luckily happen to sell them too. thanks for that...
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Nicholas F
A little over a month ago, I bought a 2003 Honda S2000 and its in very good condition considering its age. There were two owners before myself but you could tell they both took good care of the vehicle and also drove below average on mileage. When purchased, the car had just over 103,000 miles. I had a friend do a pre-purchase inspection, and the only thing about the car that needed immediate attention was new brake pads and rotors. The car was being sold for $13,900. I asked if they could bring the price down to $12,900. They declined, however we settled at the price of $13,400. The guys at Premier Automotive took good care of the S2000. The first time I came by to see it, they were keeping it in the garage. The sales manager Fernando and I talked for a little, and he told me they got a new soft-top roof for the car because the old one was a little damaged and was starting to rip. They also had a new glass rear window installed with the roof. Needless to say, the roof looked great. On top of that the engine was clean, the exterior clean, and interior clean. A couple of weeks later when I decided I was going to buy it, they washed the car. Overall very good condition for a 2003. And my overall experience with Premier Automotive Group was very pleasant.
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Onestie Jackson
This was the second car I have bought and the absolute best experience. Not only did they answer my calls/texts on the work phone almost immediately but they were nice, genuine, and stayed true to their word. I test drove the car along with three of my best friends and it would be very easy to take advantage of a group of barely 20 year olds. But Manny, Fernando, and Santiago were great! I had a snafu with my pay stubs and they say with me and waited through the storm. Also, I sound a VERY minor problem with the car the second day I drove it home. And theyre honoring the warranty as long as I bring it back to them. I drove two hours to get the Jeep Liberty and it was definitely worth it! A big thank you to all the gentlemen there. I strongly suggest going if you want a positive financing experience. They were fantastic...and Im hard to please!
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Kaitlyn Sciacca
Worst experience. Bought a 2004 Jetta little under 100,000 miles on it. Was told they just put a new catilitic converter in. Within the first week I had the car it wouldnt start and I had to get it towed to a machanic and it was because of the catilitic converter. The dealer had their machanic fix it and it was fine, till the next day when the check engine light went on for the same problem that was supposedly fixed before I bought the car and also the day before. They "fixed it" again and within a week the check engine light went on again for the same problem. To make a long story short I have had this car for not even 3 months now and I have had to have the same problem every time. Yes the salesmen are very nice, but i would honestly do anything to get rid of this car and make sure no one else makes the mistake I did.
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Ruben Gregorio
Great overall experience. Very knowledgable, considerate and caring staff, especially Tiago. If youre looking for a car and want to support a great group of people - go to Premier Auto Group. I was looking for an affordable Audi with all the bells and whistles but also in working order and with a transparent past. I was given the CarFax which showed the car had a great history and compared to other competitors, Premier made the Audi very affordable and even went so far as to give me an additional discount when I came in to finalize the deal. My only regret was not tipping Tiago for being such a consummate professional. Ill only deal with Premier for any future purchases - and, next time - I will tip!
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Lissette B
Premier Auto . wow ! I Just want to thank you Brian and Fernando for taking the time to show me different prices for cars . this was my first car and I did not feel rushed to buy it right away and I felt like you both went above and beyond to make sure I was happy with my choice and answered all my questions . thank you !