Category: | Cell Phone Store |
Address: | 19 Manchester Rd #1, Derry, NH 03038, USA |
Phone: | +1 603-425-1110 |
Site: | gowireless.com |
Rating: | 4.5 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–5PM |
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Aaron James
I went to this store after having a bad experience at a corporate Verizon store. The friendly and knowledgeable staff of Josh Freeman and Matthew H quickly determined my needs and started setting me up with everything I wanted. I can not explain how excellent the quality of my service was during my visit. The short of it is all my questions were answered, everything was put on paper and explained to me, Freeman went above and beyond to make sure I was 100% satisfied. I left the store a happy and educated consumer. Thanks to them this store has me as a customer for as long as I live within driving distance and I will recommend all my family and friends to visit this location. Thank you Josh Freeman and Matthew H.
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Daniel Joyce
I recently had the pleasure to visit GoWireless Verizon in Derry thinking they were just another Verizon Wireless....WOW was I surprised. Josh treated me, and every other customer, as if we were a relative. He was attuned to every question and need which I addressed. He was able to guide me towards exactly what I was hoping to attain. The I phone 7 Plus deal with one day left on the promotion! He was patient, attentive, and possessed an amazing sense of being. He will treat you with the utmost respect and commitment that you have been always searching for in a telecommunications expert! I will NEVER visit another Verizon store again now that I am aware of their most customer friendly location.
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Donald Blaszka
The staff was very friendly, helpful and knowledgeable about the products and service. I am very pleased with my new phone and the plan they provided for my familys cell service. More importantly, they took the time to discuss the options, promotions and what the best option and price for my plan. They were not trying to sell me anything and made sure I was pleased with everything before I left the store. I had an issue with my email on my phone and Jeremie went above and beyond what anyone would expect. I also got a follow-up phone call the following day to make sure that everything was functioning correctly on my phone. Great job!
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William Corelle
My wife and I visited this location even though we didnt purchase our original phones & plan here only to find the Reps more cordial, knowledgeable, and helpful towards our questions and needs than the location we made our initial purchase. I must commend Mathew Herman especially for all the attention to details and his patience for attending to each of our different needs. He answered all questions, often showing us in detail how to get the most out of our new phones as we are really non-techies. I would also like to commend Jeff & Melody as well. The three make a formidable team to assist all who enter thinking of going wireless.
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harley valley
I went in with my father today, who stated he had some issues with his cellular device. One of the employees by the name of Joe Khan helped us out with extremely superb customer service. He went above and beyond to help us with our needs. He was not only very professional, but very friendly and outgoing. He not only made my experience pleasant, but also helped my father out when he was having a bad day. I would highly recommend GoWireless as a go to for all your Verizon Wireless needs.
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Elizabeth Robidoux
I cant say enough about the customer service at this store. Since the store opened, the staff has always been helpful, going out of their way to provide superb customer service. I once had to go to a "corporate store" to take care of an issue and will never do it again. At GoWireless Derry, I always receive personalized, customer-centric service - and they make the necessary wait fun. Highly recommend this store.
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breeanna motionless
Went into the Derry GoWireless Verizon store, the rep I delt with Steve catt was so unbelievably helpful in helping me switch over my phone. Made it very fast and easy and answered every question I had thoroughly. The other reps James arianna and Jeremie were also very welcoming a very clean organized store! I Will be visiting again for any future needs.
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Joshua Harrison
I have been there twice in the past 2 weeks and both experiences were incredible!! Jeremie is a very knowledgeable guy and is there to help you. If there was anything Jeremie needed help James was right there to give him a hand. I would highly recommend this place to anyone looking for anything Verizon or cell phone related!!!
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Krista Tockey
A great local branch of a large business. They offer more personalized support than the corporate Verizon store in Londonderry. All the staff are extremely knowledgeable, friendly, and helpful. I love going into this store when I have questions on my bill, trouble with my phone, or when its time to upgrade my phone.
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Jacqueline Walker
Jeremie, the wireless consultant, did a great job managing myself and a few others in the store while he was working by himself. He managed to cater to everyones needs in a timely fashion and having everyone leave happy. Great experience in the store and with him.
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Barbara Christman
Just picked up a new iPhone 7 at the Verizon Derry location. Been shopping here for over two years. Great service and great customer service. James helped me out today. Was great. Why go to Londonderry and feel linke a number! Come to Derry Verizon!
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Tina Piper
Freeman and Geoff are amazing to go from my old terrible carrier to the wonderful customer service and knowledge here is pure delight. Thank you for your time and attention to your customers needs, you are a credit to Verizon.
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brandan perron
Fantastic crew here, I choose to drive the 45 minutes to come here specifically becaise of the hospitility and help fullness of the workers here. Jeremie and Freeman where especially helpfull!!!! Only verizon I will go to.
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Elizabeth Kane
Any time I have a problem with my phone or my service, I drive-over and the staff at this store takes care of it!! Really appreciate all the tech-support & service they provide. Elizabeth Kane
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Jonathan Massie
About two weeks ago I went to this store to switch my service. It took quite a long time, but Jeremie F. was absolutely great! He got me set up with the new phone and was extremely helpful.
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kathryn harrison
Excellent, patient service. The employees handled multi-tasking with great skill to the satisfaction of all the customers. Very impressive! Ill be back here for my next phone
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Jeff Krauss
Staff is friendly and extremely knowledgeable about their products. My fiance has been having phone issues recently and they have been bending over backwards to help her.
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Tyler Tetreault
Went in at 730 pm and they close at 8 staff was very friendly and helpfull and stayed late to help me upgrade two phones on my plan. Thanks Jeremy
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Olivia Patsfield
Amazing service. EXTREMELY professional and super nice. WILL NOT go anywhere else! Thank you for all the help guys!! Keep up the great work!!
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Pamela Whitney
Staff and management were unable to resolve employee discount. Therefore I canceled the plan and returned the phone.
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Tessy Rossignol
Wonderful experience. Kind, friendly and knowledge staff. I liked the culture, so I went back again.
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Jeanne Littlefield
Jeremie was the best!! Very knowledgeable and patient! Highly recommended.
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Susan Carradini
Went into store for a simple fix. Jon the sales person was very helpful.
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Madeleine Lussier
Am so very pleased with Verizon in Derry NH. Matt is a great help.
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Sarah Duval
Amazing people take extra time to make sure things are done right
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Rachel LaVergne
This is not a corporate store the equipment is knock off
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Jamie Bolduc
Employees are very funny and had a great experience