Category: | Hair Salon |
Address: | 4891 Kietzke Ln A, Reno, NV 89509, USA |
Phone: | +1 775-823-9128 |
Site: | ulta.com |
Rating: | 3.8 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
RE
Rebeca Perez
Ive been to the Ulta in the Northwest region multiple times to buy a few products. I dont really use make-up, but I want to purchase a products that I can use when my skin isnt looking its best (I get redness a lot) and maybe something light I could start using. The associates there were never ANY help, so I never bought anything. I tried this Ulta today. The young lady at the benefit bar was SUPER helpful! She didnt care for my looking through NYX (cheaper) products. She was very suggestive and supportive of the products I wanted. Wonderful service.
MA
Mackenzie Gray
It was my first time actually in the store and the workers here were seriously amazing.. I dont know why people are saying their customer service was terrible because my experience definitely says different. They answered every question I had, and everything they recommended to me, i am now in love with. Ulta Reno Nevada just gained a new forever customer. ❤️☺️
JE
Jessica Galvez
Staff need to really work on customer service especially on colored races. Was not acknowledged at all during my visit but all the people after me were greeted. Walked around and staff that were not busy just gave me a very insulting look. No thank you i took my money and went to Sephora where staff is just fantastic and very helpful.
JU
Julie Holtz
Not one employee greeted me today during my 40 minutes at Ulta. Normally this wouldnt bother me, but they were not busy and I had questions about which products to purchase. Three of the employees were just standing in a circle talking and did not acknowledge me waiting to ask for help. Overall made me want to walk out.
MO
Molly Daniel
Save your time and go to Sephora. Seems like the staff is there to stock the shelves and collect your money. Asked a question where to find something and got an eye roll. It was around 8pm on a Saturday with several people working. Lots of giggling and complete disregard for customers.
TA
Tanya Espadas
Me encanta este lugar
AM
Amanda Fagan
Not the best variety but the staff is wonderful