Category: | DVD Store |
Address: | 2580 S Decatur Blvd, Las Vegas, NV 89102, USA |
Phone: | +1 702-333-5890 |
Rating: | 3.6 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–6PM |
IS
Isaac DelGarbino
I have been here twice and the first time is was great because they happened to have a movie I really wanted for halloween and I couldnt find it anywhere else. This second time, the customer service was some of the worst I have experienced. I walked in with a hand full of movies and games and went up to the counter. Some very knowledgeable girl looked at me and said "can I help you with something?" I told her I had some movies and games to trade in and she said okay wait until Im finished Ill be done in just a minute. Then amother guy came to help and took me to the nearest counter. I was trading in a brand new un-opened ncaa football 14 ps3 game, which they wouldnt take because its not the current year. That made no sense to me since its clearly a place you would go looking for games of the older type that arent as expensive as game stop. Then I tried to trade in a copy of the movie never back down which had a slight water stain on the cover. Didnt change anything about the disc, but since the cover wasnt in pristine condition, they wont "buy it back." I didnt know this was a place where they only buy items back if they are in perfect condition. Finally I had a spiderman 2.1 copy in great condition and I was offered 10 cents. Literally, 10 cents. This place sucks. I will only go back to look for movies there, and that will only be after Ive checked every other possible place. I dont recommend wasting your time in this place.
JO
Joshua Thompson
Amazing selection and great prices. They have walls of music, racks of movies and games, and they resurface discs if youre in need. Found several items Ive been seeking for quite some time and Ive barely scratched the surface of their stock The only (albeit minor) concern is the staff; its not that theyre unfriendly or rude, or anything specifically negative, but theyre somewhat aloof in general. Theyre proficient, and theyve taken care of me whenever Ive visited, but Ive never been engaged or greeted except upon striding up to the counter with a prospective purchase in hand. Dont let that be a detractor, though; for the selection, its well worth the lack of personable air.
AN
antant6970
Rip off. Came to get some games valued, was given a reasonable price for them. Tested their honesty one last time, USING THE SAME GAMES, & their price went from $185 to $35??? Are you kidding me? So, youre better of selling your games individually on Ebay. And YES, their staff is quite rude, wont mention names, you know who you are.
MI
Michelle Jackson
The customer service was terrible the day I went in to pick up my movie I had ordered. The cashier was holding "town meeting" with the couple ahead of me. Instead of taking care of them quickly and at the same time being nice to them which I had no problem with, they all acted like I wasnt there.
CH
Chloe M
Great selection of products, friendly informative staff. Ive bought a few games here and they were all in great condition. When you call in with a question, there is no hold and the staff is happy to suggest alternative options if they do not accept the game you are looking to trade in.
MA
Makela Williams
Can i give them a -⭐.. I took in DVDs that i had bought from Walmart not even a month ago because i needed gas an they came up with all kinds of excuses as why they couldnt use those then offered me 75 cents for a two DVD edition gtfoh with that !! Full of
JO
Joshua Edwards
This place sucks. They dont have a decent selection and their prices are laughable. Why shop there when I could shop anywhere else and get a better selection at a better price. Trust me, dont waste your time in this store.
FA
Fallen Angel
Bad service , I called them to trade in some game and at first they said that they will give me $23 bucks for it , but then they said my game is stink and will give $20 for it , then hung up on me while Im talking
MI
Miranda G.
Its okay. Good bargain deals, but customer service here kinda sucks. Personally, they come off a little bitchy, but if you can ignore the attitudes its a nice place to get dvds.
XA
Xann Zilla
They have a great selection of movies and tv shows. The customer service is excellent. I had a nice conversation with one of the employees about American Horror Story.
SH
Sharry Starbuck
Lots of ood stuff. But, take a list with you or plan on looking around a lot--items are alphabetized but maybe by artists first name or last name or title of the item.
MA
Mark Plachowski
Terrible service here, everybody has an attitude and genuinely made me feel like I was doing them a disservice by bringing my old dvds and games.
CH
Chris Aguinaldo
Addicted to this place. This has many of the movies you can barely get. And its also affordable and my wife and I can add to our collection
MA
Marshell Johnson
Everyone was friendly, great with customers, my only issue is that sometimes when I go they somehow lost the DVD theyre very unorganized.
TO
Tomcrusader
dont bother trading anything here youll get low balled to a 50 cent offer your better off giving your movies and games away
JA
jamaikia Dyson
Horrible customer service,will not ever shop here again. Will take my business else where . Wichita, KS
RI
Ricardo Saenz
This buy backs location blew my mind! I kept asking myself am I alive? I was. And I love this place!
ZE
ZEUS CASTILLO
Pay more for a game that is used when you could buy a brand new one cheaper anywhere else
JU
juan Uribe
I have found ao many selections that i couldnt find anywhere else. I love this place
JA
Jaime DeAnza
The staff theres is decent prices make no sense good for retro game hunting.
JO
joseph jacks
Found a movie I have been looking for all day and it was only $1
YO
YoungTooon
Im going today to get black ops 2 but Wat time do there close
LO
Lone Wolf
Has so many games for less
TO
Tommie McCarthy
in love with this place!
SA
Sasha Costa
I got Persona 5 ☺
BS
bsmbii chavez
Love this store
BR
bruce bickford
Greatneees
BL
BLESSIT
Good stuff
LA
Lamar wayne powell funny
Me like it