Category: | Pet Store |
Address: | 1319 Southern Hills Center, West Plains, MO 65775, USA |
Phone: | +1 417-256-4870 |
Rating: | 4.5 |
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Derrick Williamson
Im mainly interested in fish, so thats what I payed most attention to. This is what I look for in a pet store: Cage/tank appearance and cleanliness. There is a pretty nice fish display wall along the back. It was a little older but was good design for a store display. The coral tanks were also a good design for displaying, but were extremely dingy and gross looking. The small animal cages were built into a wall in the back corner, good idea for a store. The ferret cage was disgusting and looked like it hadnt been cleaned in a week. The hamsters and guinea pigs were in their own aquarium tanks placed around the store. The reptiles were along another back wall in their own section. I was unhappy to see so many creatures in such small cages with little to no hiding. Some literally just sat on a paper towel and had a bowel for water, nothing else. Very sad. Livestock health and variety. When I was in more than 50% of the fish tanks were empty, maybe 8 different types of fish total along the back wall. Very disappointing. They had quite a few ferrets there and a chinchilla, lots of hamsters and guinea pigs. The hamsters were especially cramped, 20+ in a 10 gallon aquarium. Coral variety. Little to none! There were maybe 8 frags total to buy. It was difficult to see what anything looked like because the lights were solid blue, hiding everything that didnt "pop" (which was nothing). Even if there was a larger selection, without cleaning and better light I wouldnt be interested in buying from here. Equipment, food, and supplements. I wasnt very focused on equipment to purchase so I didnt look too heavily this trip. There were several isles of equipment and accessories. Price. Prices seemed to be pretty standard. I thought the coral frags were over prices for how the looked, but small animals and reptiles seemed priced comparable to other stores. Staff. When I go into a pet store, I would rather look around and be left alone, but someone available when I need assistance. On this trip there was only one lady that I talked to. She followed me around and tried her best to sell everything in sight. She knew the names of the coral and fish I asked about, but immediately went into selling them to me, instead of finding out if I even had the right size tank and lighting. She also pushed the brand of lighting she carried, even though I expressed that I wasnt very interested. I would much rather purchase from someone who genuinely cares about animals and is passionate about their job, instead of a salesperson just trying to turn a profit. Conclusion. Dirty aquariums, cages way too small, and a pushy salesperson will keep me from coming back for a very long time.
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pownagemymiddlename
I dont know who wrote that review about their hamsters being in a 10 gallon tank and their salt water tanks dingy and dirty. But I have being going there for over 5 years now and I have never seen either of those things. so sounds like you just want to give a negative review when in fact you dont know what you are talking about. The people in that store are one of the nicest people I have ever met. always friendly, and never pushy to sell anything. I give this place a 5 star rating, and will continue to do business with them.
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darryl montague
Very friendly clean and helpful they give you information on about any pets you may have. I drive over 50 miles one way and will continue to shop at this store.
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Barbara Smock
Friendly and helpful staff, happy animals and birds. Good prices on everything too. Its worth the drive for us!
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cojack hardin
The best haircuts i have seen for pets around this area. Cant beat the price. And excellent service
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Blake Bowers
Great people, great product, and Trina the groomer is an expert