The Dress Bridal Boutique

Related:	urban bridal shop
Category:	Bridal Shop
Address:	318 Park Central E #106, Springfield, MO 65806, USA
Phone:	+1 417-818-7700
Site:	thedressdowntown.com
Rating:	4.5
Working:	Closed 11AM–6PM 11AM–6PM 11AM–6PM 11AM–6PM 11AM–5PM Closed

Location

Photos 100

Reviews 20

Amy Wagoner

This place was absolutely amazing. Between the dress selection, the prices of everything, and how great the owner is, theres no way this place deserves any less than the 5 stars. I have been shopping at other bridal shops and this one is far the best one. Everyone else either has too many people that the employees cant help very much or the employees are just flat fake and rude or the dresses are too expensive. I definitely recommend any bride to go here first for her dress cause Im almost positive she wont want to go anywhere else after she meets the people, sees what kind of dress selection they have, and sees the prices. Raven, the owner, is one of the most kindest women and goes above and beyond to help people. I dont see how anyone else could hate this place because my friends and I have had nothing but great experiences every time weve walked through that shop door.

Jessica Huffman

The owner, Raven Cotton, hung up on me after I was lied to about the contents I would be picking up with my dress. The owner reached out to me and asked me to bring my dress in and then never advertised it or anything. I took my dress into the store in a dress bag and paid to leave it there. When I called about picking up my dress I asked if it would be ready in the bag and was told that it would be. My sister picked my dress up and brought it to me, with no bag. Apparently the owner told my sister that I was supposed to bring a bag in when I pick up my dress. Why would I just have a dress bag lying around my house when I left it there with them. The owner says that they toss out the bags that are brought in. Worst customer service, ignorant employees. This place is a JOKE!!!!!!! I think that throwing out someone elses property is INCREDIBLY DISRESPECTFUL.

Allie Baughman

I had the best experience selling my dress at The Dress Bridal Boutique. I took my dress in, we ran through the contract, I decided on a selling price and that was it! Raven was very professional and personable and I felt like she was working with me to make a profitable business decision. It is crazy to me that other reviewers are so upset about policies that were CLEARLY written in the contract. Not only could I read them, but Raven made sure to verbally explain them to me. The contract doesnt include anything unreasonable and she definitely isnt trying to take advantage. She even looked up the retail price of the gown online to make sure I was making as much profit as possible. My dress sold in the first month. Thank you, The Dress!

Nick Wright

My wife bought her wedding dress through The Dress, and could not have been happier about her experience. She told me that the owner was who helped her and that she made her feel like she was priority number one, and never once pushed her to spend more than her budget. After our wedding, she decided to take her dress back and list it to sell. The owner once again helped her, and this time I was there as well. Raven was very polite and explained everything in the process in great detail. The dress sold quickly, and we had some extra cash in our pockets. I normally dont leave reviews, but seeing these reviews that people are leaving with one star do not reflect this store. We couldnt have been happier with our experience.

Liz Char

The dress that I bought for around 700 dollars was DIRTY. They didnt even bother to clean it before I bought it. It had stains from the previous owner that apparently had a spray tan. The bottom of the dress was also dirty from it being worn. The owner of the shop didnt even tell me before I took the dress home that they didnt clean it and I got home, emailed Raven (owner) and she didnt make any effort to satisfy my concern for the DIRTY DRESS.

Blaire Chrouser

The WORST customer service I have ever dealt with. They basically stole my dress. No communication on when I needed to make a payment to RELIST-- there was no response and they waited to contact me after the fact, so they could TAKE my dress and veil from me. I would not recommend selling your dress with them. I couldnt have had a worse experience.

Jasi Dezort

I sold my veil and dress with The Dress. It was very easy. They let me set the price, then they put it all in their showroom. My veil was sold within the first month, I believe. The dress was sold in less than four months. It was way easier than Craigslist. Im actually regretting not buying my dress here initially.

Sabrina Wheeler

Amazing!!! My whole experience here was wonderful. The place is gorgeous, the selection was great and the dresses were very reasonably priced. The girls helped me pick out the perfect dress and veil to go with it. They are very good at what they do and so genuinely kind and caring! :)

Hannah Grills

Kayla went above and beyond to make sure I was taken care of. She supported my decision and was very patient when my family picked out 10 different dresses for me to try. ;) This shop is so lucky to have such a beautiful, patient, and fun employee! Thank you Kayla! :)

Katy Couch

I had such an amazing experience selling my wedding dress here. They made the process so simple and the ladies I talked to were so professional and friendly. My dress sold fast and it was a painless experience! I would highly recommend either selling or buying here!

Hyunah Ahn

Sold my veil and dress at the Dress and such a great experience working with the people that work there, especially the owner Raven! She goes over and beyond to help you out and make you satisfied!

Sarah Bergquist

Good range of styles and prices, used and new. The sales staff were kind and helpful and did not pressure me to buy. As a bride on a budget I was dismissed or ignored in some shops, but not here!

Ariel Douthit

Everyone in the store was so nice and supportive. We found my dress and it was one my attendant picked out for me. Absolutely wonderful experience!

Chelsea Gamble

I absolutely love The Dress and the owner Raven is such a pleasure to work with!! Cant wait until I finally get to pick my own dress!

Sarah Williams

The Dress is where you need to go for your special day! I highly recommend them. The owner is the best, and you will be so pleased!!

Jade Tracy

The girls there were very friendly and helpful. I was able to get a beautiful dress for 200 dollars shortly before my wedding.

Linessa Campbell

Very helpful staff!!!! Limited selection, but very stylish dresses! Give them a shot!

Dorothy Morrison

Friendly staff. No pushy attitudes. And very attentative to each individual.