Category: | Craft Store |
Address: | 7980 Wedgewood Ln N, Maple Grove, MN 55369, USA |
Phone: | +1 763-420-0909 |
Site: | locations.michaels.com |
Rating: | 3.8 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM |
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masumi5 pos
Until they do something about their manager, Eric, I dont think Ill be coming back here. I called to see if the painting class I signed up for was still taking place (wouldnt be the first the time they just canceled a class one me). Unfortunately, they had me talk to Eric, AND HE WAS SO RUDE. First, he tells me the class is canceled. Then, when I asked for a refund he starts giving me an attitude and backtracks telling me the class isnt actually canceled. After which, he promptly hung up on me. I dont even know if the class is still happening, but I guess well see. I used to work in retail, and no way would my managers have ever treated a customer so rudely. I certainly would have been fired if I had acted like he did. Not that they care, but Ill certainly never spend money here again!
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Janet Franco
The store itself is great for what they carry in selection and what they offer in coupons. The service is not that great as no matter how many times I have gone no one really ever knows how to direct you even to the minimum of the right section. I believe that if more training in knowing the areas of the store were memorized more it could assist in more people locating what they are looking for. I always go on a scavenger hunt and when I have the time no problem but when I do not it is quite bothersome.
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Carisa Riley
Its okay. They have good deals and awesome coupons but sometimes its not worth visiting to stand in the obnoxious lines. I feel like there is always staff there but they arent working... Trying to find items can be difficult if its very specific because the staff doesnt seem to know where anything is. Despite all of the downsides of the staff, they are nice.
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Rodolfo Medel
THE WORST customer service experience in my entire life. The custom framing experience at the Maple Grove store was EXTREMELY disappointing. The staff was incompetent and force me to pay for their mistakes on top of it. I will NEVER recommend or go back to shop to this store ever again.
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Jen Ballantine
The store is great... but every time i come there is a line 10 people deep. Workers everywhere, but only one cashier. Where are the managers in this place!!!
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Scott Kleberg
If youve got a hobby or are into crafts this is the store for you. My favorite I the picture frames, great quality at a good value.
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Lisa Cornell
They were very helpful but didnt carry everything I needed. In fact, they referred me to Party City right around the corner.
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Mason Alt
This Michaels is one of the bigger ones that carries everything youd be looking for in a Michaels.
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Mark Zubert
Theres got to be a way to get checkout moving faster
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Richard Ringerud
Good quality products and featured discounts.
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Simone Maltais
Always have what I am looking for, in stock.
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Michael Allshouse
Limited selection. Long lines at checkout.
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Marcia Gedney
I always go there for my yarn.
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KatxEmma Draws
Dis place is da bomb
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Ralph Vix
Everything you need
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Pat Rudell
Very helpful staff
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Erik Meyers
So much stuff.
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jody wilsonH
Nice location
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Theresa Juwle
Good sale