Category: | Tire Shop |
Address: | 16485 County Rd 30, Maple Grove, MN 55311, USA |
Phone: | +1 763-273-9002 |
Site: | discounttire.com |
Rating: | 4.2 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM Closed |
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Chris Nielsen
Just bought 4 tires for our Chrysler Sebring last week. before going there I got quotes from two other places. The big chain seemed ok (buy 3 get the 5th free) and I have bought from them before. I checked them despite many poor reviews of their MG location. I was treated ok and got an ok quote. The other place I went was near Culvers and while I "trust" them, there was no discount which made them more expensive. Discount Tire had too many product choices and it made my head spin. But that is a good problem. Chad made the selection process easy by suggesting a tire I had been looking at on display by Yokohama. The tire was billed as being quiet, yet good in snow, and was rated at 60k miles. The price was good, so we decided to get them. Chad said it takes about 45 minutes on average and thats how long it took for ours to get done. We got the Road Hazard ad other extra stuff, not because I think we need them, but because even with them we paid a lower price than other places were selling for. Possible minuses for Discount tire: Currently their computer system does not allow them to print out quotes or list several tires on a quote as the competitors do. They will write them down for you, so dont be put off by that. You also may get some sales pressure to make a decision right away. I dont like that, but it was not obnoxious so it didnt bother me much because I dont cave in easily. Soft-sell works best for me. :-) Summary: I felt was treated professionally and with respect. I get a deal I was happy with and the product and service I received.
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A Private User
Better than any tires plus. They stick with the price they quote you on the phone when you get there unlike their competitors. Their prices are reasonable. They let you trade in your old tires towards new ones if they still have enough tread. I saved $40 this way. They clean your rims before mounting and balancing without you having to ask. They actually use a torque wrench to put your rims on to specs not an impact wrench that puts your lugs on so tight you cant get them off next time just to change your brakes or can damage your rotors and lugs. They offer free lifetime flat repair unlike the other guys who charge up to $30.00 per tire. They will beat any competitors price on any equivalent tire. They told me my CR-V needed all 4 tires changed at once and that just replacing two with different tread wear than the others could damage the differential. I didnt believe them at first so called the dealer and they confirmed it. They saved me a lot of money had my differential gone out over mismatched tires. I will be going back to these guys from now on.
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Robert Gerhart
Update 5/2/14: another great experience. Stopped in without an appointment for a rotation. Got me in immediately and didnt charge me anything, even though I hadnt bought the tires there (still the factory tires). Since they wouldnt let me pay, I went the grocery store and brought back a couple trays of brownies and cupcakes :) ______________________ Great experience. Shipped in a set of special performance tires from an OH store for free. The appointment was very quick, and the prices were very good. Weights were placed on the inside of the rims like I asked, all lugs were verified with a torque wrench, and all tires were given an application of tire shine. All inflation was done inside a safety cage as it should. Thats an important detail to me since the stories about people getting killed while inflating tires are true; a high school classmate of mine died that way, so Im glad to see Discount Tire take this precaution seriously.
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Jeff Tiedens
Discount Tire Maple Grove has the best crew in town. Mike is my tire guy. Hes not just a salesman trying to make a sale. When I went to him last fall we were trying to find some Nitto snowtires and couldnt locate any so Mike recommended the Blizzak product. I drive a 2014 Camaro 1LE year round (my third Camaro since 2010). The Blizzaks were awesome through the winter and performed very well. Then just a few weeks ago, Mike came through again when he recommended the Michelin Pilot Super Sports which were much better than the factory goodyear Eagle F1S. To top it off, their manager Eric helped me out today when I found out that one of the new Michelins was damaged. Since these are a special order tire, I couldnt wait a week for a replacement. Eric provided a solution by installing a Pirelli tire on the car until my replacement tire comes in. I wouldnt ever buy tires from any other dealer, hands down. Thanks Mike and Eric.
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Loren Wheeler
Came in to have tires rotated after neglecting them for tens of thousands miles....was expecting the worst. Was greated almost as if i was a long lost friend by "Corbin" who i believe is a technician, just happen to be in the lobby. In a moment i was helped by "Antoine" who after intaking my car explained to me that since there was "zero" tread it wouldnt be possible. I mentionex that i had planned on trading the vehicle in in a couple of months so wasnt eager to spend several bundred on new tires. He offered to see if they had any used tires that would work. He came back out with 2 very lightly used tires the same specs as the 2 good tires. Tires, mounting, taxes, disposal fee, everything $75 and out the door in 25 minutes! Fantastic experience! Honorable Mention to the manager "Mike" who made it a point to check on me to find out if i needed anything or if there were any questions. ..just great all round!
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Reed Dill
Blew a tire yesterday on drive to work, ran over sharp object that pierced tread and sidewall. Was almost ready for new tires anyway so used online shopping and found tires I wanted in stock at Maple Grove location and scheduled an appointment for 9:30 am following day. Arrived at 8:30 am (hour early) and my vehicle was taken in right away. The spare was an original tire and 13 years old so it was suggested to change out spare and three current tires and keep best remaining tire as new spare. Since the spare wasnt holding air consistently, I agreed. They had my vehicle all completed by 9:45 am and was out the door. Tires look great, was great price, replacement warranty in effect and $70 rebate coming in the mail. Have purchased many sets of tires at Discount Tire and will continue to do so going forward. Thanks to the crew at Maple Grove location for keeping it simple and easy.
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Dzeki D.
Before I get to the store I find set of tires that I like to purchase. When I ask manager what tires I like to get he told me that set I picked is junk and not recommended for purchase but he have much better set that cost 3 times more of course. I said thank you but I like to get set I picked before I arrive to store. He did not like my comment and told me that I dont know anything about tires and should have him decide what tires are good for me in front of at least 10 people waiting in line. Im car mechanic for 19 years and I know cars very well, Im discount tire costumer for over 14 years but never expiriance unprofessional manager at duty. He definitely needs costumer service training. First time after 14 years I purchase tires elsewhere, and tires that I like not discount tire manager. My costumers are always right!!