Related: | gowen auto |
Category: | Tire Shop |
Address: | 17730 MN-7, Minnetonka, MN 55345, USA |
Phone: | +1 952-470-8175 |
Site: | discounttire.com |
Rating: | 3.8 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM Closed |
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Nanette Dieterle
I needed my winter tires taken off my minivan and I needed to purchase new tires for my Odyssey. I called late morning and Brandon was beyond helpful with answering all my questions for my visit later that afternoon. Upon arrival, mind you I was walk in without appt., Scott greeted me and held open the door! I explained that my low pressure signal kept coming up despite the fact that I filled it with air numerous times... Scott immediately found the screw in my tire and no time patched it under my warranty from my previous winter tire purchase. On to my new purchase. I knew I needed two new tires as my all seasons were worn. Scott showed me the tires that I needed for my minivan, explained the new tread design and the logic behind the design, and reassured me on safety with data from testing results. I was offered a great deal for 4 new tires at a great price! Mom of 2, but I normally transport 6 and I couldnt be happier or more assured with my new tires! Stellar experience with Minnetonka Discount Tire, and red carpet treatment from Scott and Brandon! Happy to have a fast, reliable company for my tire needs!
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Pete T
Customer first attitude! I had never been a customer of Discount Tire before but had tire puncture where the bolt that had penetrated the tire face was still embedded. I pulled up early on a Saturday morning and spoke with Jason who came out and looked at the problem, inspected the other three tires and then got the vehicle in line for tire repair. Less that 30 minutes later the technician brought my vehicle back out and let me know that it was ready, the hole in the tire had been plugged. When I asked about the cost he responded that there was no charge. I have to admit that I was caught off guard by his response and it took me a moment to process. There are very few businesses that treat you like a valued customer BEFORE you ever spend a dime at their business. All I can say is that Discount Tire just became my source for tires on my vehicles.
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Katie Ha
Not only would I recommend any Discount Tire, but I would really recommend this location. I took my car in for some simple things, such as tire rotation and checking my tire pressure since I couldnt figure out how to turn the light off on my new car and I am so grateful the technician caught that I had two nails in one of my tires. He answered my questions in a very professional way. When I asked some somewhat dumb questions he did not patronize me like most mechanics do. They have a road warranty that you can buy with your tires and I highly recommend it. I have needed it twice with two different cars! Definitely worth the money.
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Jake Masterson
Brought my summer tires here to swap out with my winter tires I had on my car and couldnt help but notice how loud and off task the employees in the shop seemed to be. When I received my car after it was finished I noticed that two of the tires were installed backwards causing them to create quite a bit of road noise when driving at high speeds. On top of that they somehow managed to swap one of my four tires out with a completely different tire. I would recommend going elsewhere.
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Bobby Gans
2nd visit to this location to put 3 new tires on to match up with one that i had to put on after a blowout several months back. So many places would try to screw or talk you into more expensive tires but not these guys. Very honest and great prices on nice tires. I would easily expect a hour or so for 3 tires to be put on and these guys got my car done in less than an hour easy. Couldnt be happier with the service at this location.
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D Elliott
Hmmmm.... Noticed a charge a few days after purchase of $147.00 for a tire replacement program. This was never brought up to me as an option; just added to my invoice. When I called to inquire the response was Over 90% of our customers choose to go with the program so we probably just added it to the invoice without mentioning it. I wonder what commission is paid to the service writer for "adding" this to my invoice.
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David B
I need a tire repaired today, one that was sold to me in the last three months. They refused to do it until 5 or 6 pm today, I was at the store at 8:30am. They said that the people buying new tires were more important than someone that just needed a repair. This is the third or fourth time I have had to try and get a repair done by them. I would suggest going anywhere but Discount Tire.
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Kyle Costenbader
Had a nail in my tire and came here to get the free flat repair service. The advisor refused to patch, desperately tried to convince me the tread was too low to repair and the only option was for him to sell me a new tire. I drove ten minutes to the next discount tire and was in and out within half an hour. Im a long time discount tire customer but wont be returning to this location.
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Kate Hoeting
After a horrendous experience getting overcharged at Firestone, I went to Discount Tire-- I was quite lucky that I did. Not only were they prompt and knowledgeable, but they didnt treat me like an idiot. As a blonde young woman, thats a novelty as far as auto shops go. The level of respect along with the impeccable pricing made me very likely to return.
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Brenton Hayden
I have 24" rims and not many places can mount and balance them, however they can. The cost to do so was very cheap. Not only that wihtout extra charge they sourced some center caps. They took good care of my rolls royce. I have been using them for my benz, bentley, range rover, bmw for 6 years now. They are the best prices and quickest wait.
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A Private User
Ive had great luck with the store on 101 & 7. The manager actually picked up a set of tires from another store on his way in to work. (A different discount tire told me that Id have to wait a week until they were back in stock or pay to have them moved from another store.) I dont know anyone that has had a problem with that Discount Tire.
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Dan Joyce
I either needed a new tire or they had to plug a hole in the tire I had. They found out it just needed a plug and it cost me $0. They are great to work with and I watched how they dealt with their customers while I waited and I was very impressed with how they worked with their customers. Im referring them business. Dan
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Carol C
Had 3 new tires installed at one of Discount Tire location. This weekend one of the tires had a blow out. Had vehicle towed to one of there locations only to find out the tie has no warranty if it has a blow out. They did however give me partial credit towards a replacement. So much for warranties.
CA
Cathy Gowen
They fixed my flat for free, without any pressure or upsell. The service was excellent - they even met me at the car when I pulled up, which was so helpful because I had my toddler with me. When we do need new tires, its the first place Ill call.