Hometown Ace Hardware

Category:	Hardware Store
Address:	1355 S Frontage Rd, Hastings, MN 55033, USA
Phone:	+1 651-346-1664
Site:	acehardware.com
Rating:	3.9
Working:	8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–7PM 9AM–6PM

Location

Photos 100

Reviews 7

Paul Medlicott

Employees harass you the moment you step in the door. My first time in the store I just needed spare keys made. Before I even had my foot in the door I was asked if I needed help finding anything. I replied "no, I just need keys made." The employee pointed out where the "key center" was located, which I could clearly see and DID NOT NEED HELP FINDING IT. I took three steps into the store, three, and I was asked by someone in paint if "I needed any help finding anything. Again I explained that I just needed a key, and again I was shown were the "key center" was located IN THE CENTER OF THE STORE IN PLAIN SIGHT TEN FEET FROM WHERE I WAS STANDING. I approached the "key center" and an employee standing in front of the counter asked if I needed any help finding anything, I have been in the store less than thirty seconds and i have been asked this three times? I told this employee I needed keys made. He replied that he couldnt help me with that I would have to ask the woman standing behind the counter ONE FOOT AWAY FROM HIM. She said it would be a couple minutes for the keys to be cut. During this time I took a look around the store, because it was just opened and I wanted to see what they had. during this time I had to explain over and over again that I was just looking and I was waiting on keys, I lost count but it was more than five times. The kicker is that the keys didnt even work. Every time I go into the store it is always the same. Every employee asking if I needed help, and I usually dont because if I need help I ASK FOR IT. I now wear sunglasses and ear buds with music playing to avoid this annoyance. It is unnecessary and boarder line harassment. I hate this store and if it wasnt across the street from my house I would never go in there.

Leah Rosch

I was really impressed at how respectfully I was treated on two recent occasions by everyone on staff that I interacted with. I was greeted by a woman who used her walkie to get me immediate help in the department I needed and then given helpful and interested attention by an older gentleman and another man on some questions I had about wire sizes. It was nice to be taken seriously and not talked down to as you sometimes get being a woman in a hardware store. My questions were clearly important to them. I highly recommend this hardware store!!

Hastings MetroPCS

One of the nicest Ace stores I have ever been in and the staff is awesome. Helpful and there always seems to be someone available to help, which is rare in big box stores. Great store, owner and staff!

Devin Bourgeault

I was in there to buy screws for a project and the employee in hardware was very rude and i just wont be going back i will continue to go to terrys hardware.

kent Pettit

The shelves are jammed with product and the staff is friendly. The guys on the south end of town better take note.

Joby Nolan

These guys are awesome and always help me find what I am looking for.

Tim Lampman

Perfect place to find everything youre looking for and more!