Category: | Used Car Dealer |
Address: | 1333 154th Ave NE #250, Ham Lake, MN 55304, USA |
Phone: | +1 763-232-1605 |
Site: | rightbuyauto.com |
Rating: | 5 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM Closed |
MA
Matthew Jensen
I bought a Subaru Impreza during a snow storm. The process of buying was strait forward and easy. The car was a great deal. I got a premium for less than the price of a base model at other dealerships. The salesmen even offered to give me a ride to drop off the rental car. I was pleased with the service overall. I was a bit nervous buying from a smaller dealership. When I was thinking about it, I never go back to the dealership I bought my previous cars at for any kind of service or anything. So it was less of an issue. I have had the car a week now and it is very solid. I have not had any issues and the car was exactly as advertised. No hidden issues at this point. I would buy there again is the bottom line. *** I am going to add a bit to this review because it is probably more helpful now after three years... I have not purchased two cars from Right Buy. Both cars have been free of any notable issues. The only issue I did have was on the second car I purchased from them and that was related the wireless door opener thing.. Chris ordered me a new one without hesitation so it was not really an issue. The thing to note is that they went out of their way to give me good service. When I wrote this review three years ago I had only had my car a week. Its is three years later now and I would still buy from Right Buy... I dont know that I would bother looking anywhere else..
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Gabriel C. Koehler
Chris and Phil are spectacular! My wife and I stumbled onto their website while checking out some dealerships close by. Its 5 minutes from our house and we never knew it existed. They had a variety of models we were interested in, so we stopped in to try to narrow down which we were interested in. We were blown away at their knowledge of their inventory and their attentiveness every step of the way. I personally enjoyed the no-haggle type of transactions at Right Buy Auto. After doing some research, we found that their vehicles are priced fairly. That took so much pressure off of finding a new car. No hidden fees, either. Last but not least, the attention to detail they have is second to none. At the first walk around, they pointed out a handful of dents and minor cosmetic issues (that to tell you the truth, Id never have even seen them...) and they had them repaired prior to picking it up! When we brought the car in to have plates put on, they had the car detailed and repaired a ding in the door that occurred AFTER purchasing - gratis, I might add. Id refer anyone here, and we will be returning when we need a new vehicle. Thank you Chris and Phil!
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Andrew Mueller
I highly recommend this dealership. I was in dire straights back in November when my trusty steed, "Jorge" the 1988 Subaru DL, died on me on the way to Thanksgiving dinner (really?!). I had a hard time finding the perfect replacement to a perfect vehicle until I came across Right Buys listing of a 2006 Subaru Impreza 2.5i Manual Trans. I called them up and right away was able to schedule a test drive. During the test drive and all the way through driving the car off the lot, Jake at Right Buy was the ideal car salesman--in that he was not interested in selling me the car, just interested in making sure I had a good experience and was able to make a well-informed decision. Ive had the car now for a few months and its performing flawlessly. The financing deal Right Buy was able to secure was phenomenal and, through their connection with a local mechanic, I will always have a trustworthy place to get repairs and scheduled maintenance. I highly recommend Jake and the whole Right Buy team. Theyve set the bar for dealerships as far as Im concerned.
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Heather Adams
I had never purchased a vehicle from a small dealership before, but I couldnt pass on checking out a vehicle at Right Buy Auto that met my very specific criteria. Even though this dealership is by appointment only, they seem to be very flexible with hours. I work in White Bear Lake and wasnt able to get out to Ham Lake until 6pm, but that didnt seem to be a problem. I also really like their website - great information and a lot of photos. You can tell by the vehicles listed on their website that they only sell nice vehicles too, not a few nice ones with a bunch of junkers. When my husband and I met Chris we liked him instantly. He is an honest, down to earth guy, not the typical car salesman trying to screw you over. He gave me a fair deal on my 2006 Equinox trade-in (even though it had a little body damage and needed new tires) as well as on the 2011 Traverse I purchased from him. I am loving my new vehicle and am very happy with the whole purchasing experience. I highly recommend Right Buy Auto to anyone in the market for a vehicle!
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Andrew Owen
A+ Customer Service! I recently purchased a 2011 Subaru Legacy from Jake at Right Buy Auto. I located the listing for the car online, and was able to easily research a fully encompassing list specs and multiple photos on Right Buys user friendly website. Initially, I emailed Jake with a couple of questions. He responded promptly. He answered all questions, and even talked to me about my trade in before I made a visit to the dealership. The first time I went to look at my Subaru was a weekday evening. I work late and live approximately 30 minutes from Right Buy Auto. Jake stayed late that evening so that I could come and drive the car for the first time. Jake always promptly answered my phone calls and texts. He helped work out the deal that was best for me. The entire process was seamless. Even more importantly, Jake was honest about my car. Its in suberb condition and was spotlessly clean. Jake is the man with the plan! I will be recommending Jake with Right Buy Auto to my friends and family. Andrew
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Bryce Wilkinson
My experience at Right Buy -- from the first time I emailed about the car Id been drooling over for weeks, to my first visit and test drive, to the time I drove off the lot in my new BMW -- was truly perfect. First and foremost, the best part about this dealership is the people that run it. I had the pleasure of dealing with Phil, who was straightforward, honest, and very helpful in answering questions and guiding me through the buying process. Second, their facilities and inventory are top-notch. These guys hand pick their inventory very selectively and meticulously and every vehicle I saw was in immaculate condition (they keep most of the cars indoors). Overall, I would strongly recommend Right Buy auto to anyone in the market to buy a used BMW, Infiniti, or other hard to find luxury vehicle. Giving this place at least a visit is well worth the short drive from the Cities... if youre like me youll probably walk away with a new (used) car and a smile on your face.
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Courtney Scott
A-1 duo at Right Buy Auto. From the minute I found the car online to driving it off of their lot, Phil and Chris went above and beyond. The vehicle I had prior to my purchase with them needed to be retired and I had been searching for months to find the perfect vehicle (very picky!). As someone that currently works in the Automotive industry, I feel confident in knowing what to look at and what to ask when buying a used car. When I found the car I was looking for, not only were they upfront and honest about the vehicle (despite it already being in fantastic shape) but they went out of their way to get the keys in my hands and me back on the road. Although I felt equipped to tackle an independent dealership, as others have attempted to scam me before, this aptitude wasnt required here. The whole process was transparent, professional and handled with care. For anyone looking to purchase their next vehicle, dont pass these guys up! Thank you Phil and Chris!