Advance Auto Parts

Category:	Auto Parts Store
Address:	18260 Zane St NW, Elk River, MN 55330, USA
Phone:	+1 763-441-8075
Site:	stores.advanceautoparts.com
Rating:	3.6
Working:	7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 9AM–6PM

Location

Photos 17

Reviews 11

Terrance Olson

Terrible experience. I bought a bad starter from them. I removed it and it tested good on their tester, so they claimed they could not and would not replace it. I went next door to AutoZone and they tested it good as well, but said they would replace it because the tester does not test under load, so it is not 100% conclusive. When I told him I bought it at the Advance store next door, he advised me to tell them they should replace it if it spins on first try at cold and because testers do not test under load and at cold. So I went back to the Advance Auto Parts store to try again to work with them, but they still said no. I then called the next closest Advance Auto Parts store to explain the intermittent at cold issue and the sales person said "bring it in and well take care of you". When I brought it in they tested it as good, but still replaced it based on the issue I explained. The sales person was pleasant to work and I thanked him for his help. I replaced the starter and have not had any problems, so the returned starter was definitely bad. Bottom line: The Elk River Advance Auto Parts store will show you out the door if you need to return a part, but cant prove conclusively that it is bad. You’ll be much better off purchasing auto parts at a different Advance Auto Parts store or the AutoZone store next door.

Paul Lavone

Rude and horrible customer service at advanced auto in Elk river. You should take a lesson from Autozone right next to you.I called Early afternoon on Friday March 31st 2017 to get prices and someone answered crabby and rude. After they looked up prices they hung up on me. I called back to find out it was a manger who acted that way. So I called him out and said Auto Zone has way better customer service and he said, what else do you want I gave you prices. I said better customer service. He didnt care. Bottom line, go somewhere else if they dont respect the consumer.

Mike Wilson

On their website, along with on Google, it says that this location is open until 7:00 pm on Sundays, but yet they actually close at 6:00. Cause of this, I took my time getting here and I arrived at 6:15 to pick up my online order, just to find that they had already closed. So I couldnt pick up my order and I ended up going elsewhere. Plus right after I showed up, someone else also showed up to the store but then found that the doors were already locked. When they changed their hours, they should of at least updated their own website.

Marlina Wilson

Great selection and if its not at their store they will order it. After they used my warranty and got me a new battery they suggested it wasnt the battery. I took my car into a mechanic and found the actual problem that was draining my battery! Staff took their time to identify what I needed and got the correct information for our family!

Matthew G

Unhelpful and rude staff. Sought advice on a simple cosmetic project and had some questions about wax options. Instead of helping me out and making a sale they just told me not to go through the trouble. Went to Auto Zone next door and bought what I needed, advise you to do the same.

Gabe Diedrich

I have often been able to find the parts I need for a decent price. The rewards program is better than most. My most recent trip for spark plugs was unsuccessful, but none of the other auto parts stores in the area had them either.

Erik Aleckson

Tried to ask an employee a question. Said he couldnt help me because he was off the clock.

Charles Morrow

Best selection of original equipment wiper blades

Alex Feinstein

Great staff - friendly and knowledgeable.

Juli Jensen

Amazing employees

Matthew Larson

Great place