Category: | Office Supply Store |
Address: | 962 28th St SW, Wyoming, MI 49509, USA |
Phone: | +1 616-249-0505 |
Site: | officedepot.com |
Rating: | 3.9 |
Working: | 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 10AM–7PM 11AM–5PM |
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Justin Doan
The customer service at this location is certainly lacking. I called about a warranty replacement on a printer I recently purchased, and after being put on hold for an unreasonable time I had to hang up and call back. The gentleman named Michael answered again, and told me there is nothing they can do. I purchased a warranty when I bought the printer less than 90 days ago. Ive instead opted to call OfficeMax headquarters for my return. I cannot speak for every employee in the store, so at this point I can give 2 stars. There are other office stores nearby who are much friendlier.
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Misael Bencosme
Just left here and the atmosphere is awful and the staff is unfriendly! I waited around to ask a question and there were multiple workers just standing around. When I asked the girl doing nothing behind the counter she gives me a blank stare and the girl assisting a customer who I was trying not to interup had to step in and she didnt know either..Another worker must have heard and just told me no they dont have that..then I waited in line for something else, two lines with one person each and I waited for 5 mins...so I put the product back and left...waste of my time..
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mireya correa
Worst customer service ,I went this morning Monday January 30 at 9:20 and the manager and other employee couldnt finish with my copies by 10 am because every time that a customer came asking for something ,they forgot about me ,so when I complain about to the manager ,he just said the workers have to be multitaskers and I said what about your first come first serve ,that I was waiting for my fliers for almost half an hour ? The manager kept his attitude about it ,with out helping me at all . And Im a bussines owner and Im not going there ever .
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Dylan Luu
I love getting my office supplies at this officemax. The services are great and fast. The store looks very organized as well. This location is by far the best store. Very professional and have great knowledges for products. Recommending everyone to shop at this location. Btw, the protection plans on electronic are definitely worth it values. Love this place!!
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Robert J. Woldhuis
Close to home and other shopping that I do. The staff here is always helpful and the store is always clean and neat. I had to have some 1 day business cards made and was skeptical of the quality but when I went to pick them up later in the day I was impressed with the quality. Good rewards program as well.
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Jose Juve Linares
The people in print center need more Training they dont have any idea on how to do a simple project . And the Manager or supervisor in the print center Completely ignore all the customers he was just walking around and doing nothing
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Bruce Fanger
If you are lucky you may get helped by somebody if you wander around aimlessly. The no weapons policy they havre is kind of bs. If you do happen to bring weapons into this shop , be sure to conceal them or you will get a ticket.
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Whitney Pavlica
Went there to get something faxed. They guy working at the desk was more occupied binding something else for a customer that wasnt there than helping me. Super slow--took 20 minutes.
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Sean Smith
Average experience for an Office Max/Depot. Staff is helpful, but selection seems limited. Nice store though.
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Kieran Smith
Ordered online and picked up in store. Helped bring a bully item out to my car. Win!
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Heather Glaves
I dont shop here often but when I do the staff is very friendly and helpful
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Nash
I love shopping at OfficeMax! The workers there are very helpful
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esteban largaespada
Good place to get what you need. Kind of sparse at times.
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Christine Glew
Easy to navigate and an open and spacious shop
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Andrew Daniels
Meh
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mackie d
Ok store, it could be a bit more organized
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Nathaniel Wilson
Got a laptop on black Friday its been great
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Derron Davis
Professional and cheaper than FedEx kinkos
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Vicente Romero
A perfect place to release your stress.
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Rafael Marmol
You can find everything for your office
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Krishna Bista
Great place to buy school supplies
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Noize TNP
A little pricy on most things.
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Bethany Beachum
Good printing services.
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Javier Maldanado
Service , organized
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Cosmo Joe
Okay place. Average
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Brian Volkers
Fast service
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Ken Knight
Clean