OfficeMax

Category:	Office Supply Store
Address:	35150 Central City Pkwy, Westland, MI 48185, USA
Phone:	+1 734-522-9691
Site:	officedepot.com
Rating:	4
Working:	8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–6PM

Location

Photos 65

Reviews 42

Matthew J

Nicole gave me a hard time about getting my insurance documents scanned and emailed. I asked for a manager who just flat out refused citing company policy, even though every other Office Max Ive been to have done this and rang me up for it or said it was free. I gave up trying to get it emailed so I could forward it to my agent from my phone and coughed up a flash drive. Upon supplying this Nicole said,I dont appreciate your rudeness. I asked her how I was rude and she wouldnt say except that I was just being rude. She plugged in my drive and said it was corrupted. I said to just format it, I dont use it for anything important normally. She said she did and said it still wouldnt work. I went out to my car, saw it wasnt formatted, and reformatted it and brought it back in and suddenly it worked. Only reason this is two stars and not one is that I called corporate and the next morning I was told they are giving me a $10 gift card. So they are trying to make it right. I would prefer good service and convenience the first time to a gift card, even if I have to pay.

Tina Originals

One of the managers named Nicole is just awful. She does NOT believe in customer service and each time I patronize this store, I leave wanting to write a letter to the store manager or owner of OfficeMax. Shes rude and has an attitude that the customer is lucky she even allowed them to walk into the store. She micro-manages all employees and just makes everyone feel uncomfortable. I will not purchase or order anything else from this location. I dont care how far I have to drive. She needs an attitude adjustment and a customer service course. She needs to learn to treat paying customers with a little respect.

Christina Fabrizio

I just called this store during holiday season and got excellent customer service from Stephanie. She was able to locate a product I needed and put it on hold for me at the cashier stand, she was very charismatic and helpful! I even had to call back and change the product and without any hesitation she said my favorite words "no problem!", you could hear the smile I swear! I will definitely be doing more shopping at this store. They have excellent customer service! Thank you Stephanie!

Tom Costello

Today i was in a pinch and decided to go into officemax in westland to get some cards made for my heating and cooling co, i was told that i had to wait for 24 hours to recieve my cards back, well luckly i talked with lynn at the service center and she had my cards done with in a hour. I usually do them through staples but will definitely go back to get them done again... thankyou so much lynn

marva HAIRSTON

The best service that Ive ever had in an office supply store. The manager and both workers that were with her really hand carried Me Through the store, loaded all of my packages, made sure I got every discount I could get and loaded my stuff up in my car. It was Mary kay, Kinneth and JC and they were great. Cant say enough good about my trip thanks.

Elaine Isaacs

Hold on to your tires and car when traveling through this parking lot its so full of potholes unless it was a necessity I wouldnt go here the store is like a skeleton store theres nobody ever in there they dont have any help and about one cashier

Hemang Patel

One of the well organized and welcoming OfficeMax stores. All associates takes personal interest in understanding customer needs and assisting to pick right product.

David Stevens

Im not sure how office supply stores stay in business, with online shopping so much more convenient. Nonetheless, the staff here are extremely helpful and friendly.

Aprl Tackett

Love this store and the employees are very helpful I want hundred percent recommend the store for your office needs and for faxing and stuff like that

Adam Krist

My wife and I went in to have some invitations printed and waited for over an hour. The were busy and understaffed.

Debbie Green

Nice, clean and helpful staff. If you need office or school supplies...this is the place to come!

Benjamin Morrow

Overpriced. No technical knowledge when it comes to computers or printers.

Jeff Daugherty

Never has what Im looking for when I visit have to find a new place

Dennis Maxwell

If you dont mind paying higher prices....but hey somebody has to.

Kenneth M. James Sr.

The sales clerks will very nice and helping me with my purchase.