Intimate Ideas

Related:	abc warehouse waterford
Category:	Lingerie Store
Address:	3101 W Huron St, Waterford Twp, MI 48328, USA
Phone:	+1 248-365-4842
Site:	intimateideas.com
Rating:	3.8
Working:	9:30AM–12AM 9:30AM–12AM 9:30AM–12AM 9:30AM–1AM 9:30AM–2AM 9:30AM–2AM 10AM–12AM

Location

Photos 85

Reviews 16

Tia Wirick

Woman working til close last night (Thursday 3/2/17) was extremely rude! She offered no assistance and when i politely asked for help, she got irritated and made me feel uncomfortable and that me coming in to shop almost 2 hours before closing was an inconvenience to her. She rushed me. Didnt try up sell or make any effort into making me a returning customer. Ive worked in customer service & sales/retail for almost 10 yrs. Including recently working at the Intimate Ideas location in Commerce, so Im very knowledgeable about the Adult Novelty Industry. Whoever this woman was, receipt says clerk 90, should not be working at a sex shop or with the public in general. Her customer service and customer/business interaction is disturbing and disgusting. If I had been there for a secret shop, she would be unemployed. After leaving with only a few items which i felt rushed to settle on; due to some obsurd 15 minute browsing policy, i finally realized why she was so rude and impatient and rushing me! As i was gettin into my car which was closest to the side door, she was already passing my every step to her van near the front door so she could smoke her cigarette!! I get that you cannot have a smoke break until theres no customers, but to make a customer feel like a nuisance and deter them from wanting to spend any money all because you have an attitude that only nicotine can fix? Very poor customer service and extremely bad experience. Id rather drive to the Brighton location thats 2 hours from me rather than spend another dollar at the Waterford location which is literally 2 minutes from me and less than a mile (reside off voorheis). Definitely lost this customer and can now finally & clearly see why my former Commerce customers would come in daily complaining about the Waterford location!!!!

Spazzitron McGee

Staff is friendly and laid back. All are approachable and very knowledgeable in their products. Every recommended product has been exactly as they described, and perfect for whatever specifics I was in need of. A good variety of the slutty box outfits. A few fancier and freakier outfits, Typical porn lineup, but tons of toys. They have a wide variety of dildos and strokers. Low to high end cock rings and bullets. Every kind of lube imagineable and a rapidly growing array of fetish gear. With the internet dominating the market, it is the helpful guidance and skilled coaching that earn this place 5/5

Matthew Vasquez

The manager was extremely rude. Not helpful in making any decisions. We ended up purchasing something and when I asked what she recommended she just nodded to something and said thats all they have which was wrong. The younger girl was helpful and answered questions and at least wasnt rude to us. I will never go there again, I usually feel welcomed in adult stores and theyre very helpful, worst one yet. Go somewhere else.

Cynthia Lopez

My first time to this store and i was treated very well. She answered all my questions and helped me. I will be letting all my friends know about this store..

Bre Burney

Came to this location at 10pm on Monday the open sign was on and the hours of operation are until midnight but both doors were locked.

Cirrae Habermehl

Really enjoyed shopping here, super friendly, very helpful staff. Store was kept really clean and organized, will definitely be back!

Andie Veach

This store is amazing and the receptionist heather was so helpful and knowledgeable of the products!!!! V romantic, highly recommend

Nathaniel Myers III

overall good experience however my card was charged from F.P. BOOKS & NEWS INC WATERFORD MI. This seems weird

Jae B

Very small shop, not a huge collection, but definitely worth a stop. Super friendly and knowledgeable staff!

Sonya Velez

The lady here was very helpful and answered all my questions. Great store and employees