Category: | Office Supply Store |
Address: | 675 Center Dr, Walker, MI 49544, USA |
Phone: | +1 616-785-0011 |
Site: | officedepot.com |
Rating: | 3.6 |
Working: | 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–8PM 10AM–6PM |
AN
Angela Applegate
Well my experience was quite nice until....a manager or supervisor decided to reprimand an employee in front of the other associates and customers...and it so heart breaking to me to have witnessed such a thing. I hope that by me reporting what happened that the supervisor gets his just deserves also in an embrassing manner. If I were the person in charge I would have not have made it a public display. It wouldve been at the end of that individuals shift so that he would perform well and taken in to the office to talk about the issue. My goodness managers take into account that just because youve been appointed power doesnt mean to belittle the people you are responsible for. You should be using that power to help them grow and do better. Guess what? You can be replaced too by somone better...just a thought people make mistakes so learn from it and do better. I hope that Alpine supervisor sees this..as a customer im disappointed in you, sir for what you did to that employee in front of me. I hope that associate continues to strive for the stars and I certainly hope he lands a far greater position than where he is now. Id mention the associtaes name but I will not. Dont need him to be battered anymore than he already is. I dont even know the young man but I felt the anguish, embarrassment, and saw the look of defeat on his face. I pray to the good Lord it never happens to him again. Office Max Corp help this store on Alpine ave. in Grand Rapids, Mi your employees need you to stick up for them so you dont lose any of your good people and customers. Im sorry Im so passionate about this. I was a former supervisor too but not for office max. I wouldve never handed it the way that person did . On March 15 2017.
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Allison Koslek
In the store Ive never had a problem over the phone is completely different. I once ordered a signature stamp that to this day, months later, no one has ever called me to pick it up. I had waited over a week before I called to be told they were out of the specific stamp I ordered and would be in soon. Fast forward another week and then I was told the machine was down. Months later no sign of a stamp. PrintIt center is a joke! Called on availability of a chair and my service was less than good. Personally I would give the employee an F. Her response after I gave the description was a curt "NOPE". When I asked if any other surrounding stores had the chair the response I received "Was I dont have a clue." No offer to check or anything. Sure I could look online but Im already on the phone. She was terrible and so help me if I patronize that Office Max ever again.
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Erica Bouillon
Lack of communication and carelessness shows through their service. They barely got half of my order correct for a print job. Missing copies, incorrect amount of copies, and over 100+ pages of bad prints that nobody noticed. To top it off, they lost one of my original papers and there was also a copy of a random drivers license in the pile. Asked for a reimbursement for half of the service and did recieve it but overall it was such a waste of time that the reimbursement doesnt even do it justice.
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Jennifer Ohman
Waited at the Copy Counter, where 2 employees were carrying on a conversation. Both looked at me numerous times, but couldnt be bothered to help me. I walked away, and about 5 minutes later, the one was walking up and down the aisles helping other customers, and the other was at the desk helping people. Im impressed that I count for nothing and as soon as I walked away, they got busy and started helping people. Theres merits for making the trek to Office Depot.
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Lavonne Zwart Schaafsma
Bought a printer and got a good price plus a gift card. Unfortunately the printer had been used but when I called the store to notify them, Adam, the manager gave me good choices on how to solve the problem. Very pleased.
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Helen Marie Fiser
This is the REAL people store! Walk in with a budget and what you would like to accomplish and watch this staff work their magic and you walk out with much more than you imagined!
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tammy huver
Even though the Walker location is under construction, I was still able to find what I needed. I Cant wait to get my new U-shaped desk set-up! Erin was very helpful!! Kudos!
TA
tarafarah7
Nice products, good clearance section, perks for teachers and businesses. The store is large and there is a great variety of items that are always well stocked!
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Jay Kadlec
Was just fine. Lost a star because I used their fax service and it was way over priced AND I later found out some of the pages didnt even go through.
JA
Jared Coates
Liz is the best associate youll ever deal with. Shes very professional and thurough. I highly recommend this business for any of your office needs.
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Todd Powers
Just visited the store and theyve recently redesigned the entire store. It looks great! The employee helped me quickly find what I needed.
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Ross Vander Klok
Great for all your office needs (paper, pens, pencils, markers, electronics, everything) but the furniture they sell is junk.
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Teri Heacock
This location is my go-to place for printing and binding for my business. They are prompt and efficient.
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Rebecca Maycroft
Clean store with a large selection. They are a little pricey compared to online but good for quick needs.
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CC- Vlogs
Easy to find Items searching for, Customer Service is great and check out lanes are a fast & easy stop!
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Chad Monroe
Nice store. The young lady that was helping me seemed uninterested in making a sale. So she didnt.
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Lowell Scott
Its exactly what youd expect from an office store. In my opinion overpriced.
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Craig S
Small OfficeMax, but great selection with good availability of their specials.
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Lynne McClure
Nicely renovated, helpful staff. Reasonable prices, Ill be a return customer.
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Seth Heeren
It was good, found what I needed fast. They had some nice computers on sale.
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Claree Torres-Martinez
I had wonderful sales clerk help me name Emily find everything I needed.
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Norton Shores
Terrible service from supervisor. Napoleon complex with his employees.
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Dan Burrington
The people working in the print shop went out of their way to help me.
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Armando Diaz
Not easily seen from the road but it does have some decent deals
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Rosemary Szarowicz
Cant wait for the restive of everything is done.
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Kristina Radford
Friendly staff! Great knowledge on the products
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Christine Glew
Clean and easy to find what youre looking for
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Tracy Dougherty
Very helpful. With the chair information.
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Chris Jeurink
Standard OfficeMax, nothing special.
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Chris Vukin
Helpful staff and printing services
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Kalyn Merrifield
Got copy so here super easy
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Oh Dear Deer
Clean and good selection
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phantasyxstudios
didnt give me my points
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Daniel k
Great service
MI
Michael Beckett
Great prices.
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Patti Fey
Good prices.
JA
James Edel
Great staff
MI
Mikael Jubert
good Staff