Nordstrom Somerset Collection

Category:	Department Store
Address:	2850 W Big Beaver Rd, Troy, MI 48084, USA
Phone:	+1 248-816-5100
Site:	shop.nordstrom.com
Rating:	3.7
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–6PM

Location

Photos 100

Reviews 23

Amanda Callahan

MEN IN THE LADIES DRESSING ROOMS???? Nrdstrom has an ante-room just inside the ladies fitting room where extra people can wait for their companion to come out to show them what they are trying on. MEN are supposed to wait there. There isnt a sign stating this. But, ALL men know it. Most honor it. Muslim shoppers do not. When I saw a man, with his two young sons walk right down the aisle between fitting room doors, past women opening and closing those doors in various degrees of undress, I went to the desk to complain. I asked what the store policy is on this. There isnt one. I looked at the woman whom I had seen waiting on this woman I was referring to. She said, "THEY ALWAYS DO THAT". Nobody had said Muslim. but, the woman was wearing a hijab. Everyone standing around knew exactly what she meant. I was angry and told them to go tell him he had to leave. Someone left, came back and said, "they will be leaving soon." NO!!! "THEY" need to be told, in no uncertainty, that this is not going to be tolerated. "THEY" need to have security called immediately. Im not dropping this. Nobody has a right to demand special privileges because of their "religion", then impose themselves on others privacy. WHAT ARE YOU GOING TO DO ABOUT THIS, NORDSTROM?

Ann Rayle

The updates to this store make absolutely no sense to me. The counters at most checkouts are not welcoming and as a customer you have no idea where you are supposed to stand. Sales people for the most part are fantastic but a woman at infants told me maternity was on the second floor and there was a service person there that said there was no maternity in the store and did I mean "in the mall". What? Im at Nordstrom. If I meant the mall I wouldnt be there talking to him. Ugh. Plus sizes are now hidden away up by the restaurant. ONe person working that dept with broken English and a terrible sense of style. What is going on? This is my favorite store and Im just so despondent over what may be their lack of a future in this location.

Carly Schultz

Went to this Nordstrom for a bra fitting and a few weeks later learned at the Nordstrom in Indy where the SA was clearly more knowledgeable that I was fitted incorrectly!! Thats $50 wasted as I no longer have the receipt so the SA at the other Nordstrom who kindly offered to return the incorrect size I was wearing was unable to do so. Will not be getting fitted at this location again and advise others to be cautious when doing so.

R. Michael Haggerty

My experience at the store and at Nordstrom Rack has been good however since the Co. has taken a political stand by removing Ivanka Trumps designer lines I will no longer shop at your stores. RMH

Meghan Curlew

I had a pedicure at Spa Nordstrom today. Very relaxing experience. I was very happy with the services provided. I will definitely be going to Spa Nordstrom again!

David Haslinger

I boycott Nordstrom. There are plenty of silent Trump supporters WITH Jobs. We will peacefully boycott your stores. Our network is wide reaching.

Ryan Cocciolone

Good Nordstrom store with reliable selection. Staff are generally disinterested and unhelpful. Most everything is over priced for the quality.

Cristian Teodoridis

Not up to Somerset Collection standards. Somerset was the benchmark in luxury. Not so much now, with stores badly ran.

Scott Krueger

Best Mall in my Area, Lakeside is a shell of what it used to be. Greater Variety of Stores here

Gino Bojy

Security at this mall are rude and cant drive. The diver almost backed right into me

Thomas Demeter

Appreciate the mothers bathroom to feed babies. It was nice and spacious.