Kroger
| Category: | Grocery Store |
| Address: | 31 E Long Lake Rd, Troy, MI 48085, USA |
| Phone: | +1 248-879-1040 |
| Site: | kroger.com |
| Rating: | 3.7 |
| Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM |
Location
Photos 67
Reviews 41
L
L aurel
July 1, 2014 The worst customer service ever!!! I tryed to send money thru Western Union using my WE account number. The person from customer service told me that it was not possible, I have to fill out a form or have the WE card with me. I told her that this is how Ive been sending money for the last 2 months, that this way was suggested by another Kroger employee but at a differnt Kroger locations. She callded the supervisor "ROBIN" who told me the same thing and argued with me. KROGER CUSTOMER SERVICE REPRESENTATIVES: when you dont know something DO NOT ARGUE WITH THE CUSTOMER, just ask somebody or get training. DO NOT AUTOMATICCLY ASSUME THAT THE CUSTOMER IS STUPID. I had different issues using WE at different Kroger locations but not as ugly as this one. The best Kroger location to use WE is In Troy, MI at Big Beaver and John R, never had an issue at this location. CONGRATULATION Kroger store on Long Lake, YOU JUST LOST A CUSTOMER !!! Too bad that one star is the minimum, you deserve minus 5.
TH
Theresa Randall
This store hasnt been remodeled in a long time. The food and selection is pretty good, especially for organic items. However, the checkout is unusually slow and the bottle return area is gross. I come here for convenience, when I forget to buy something I really need at another store.
CO
Cody Patterson
Coincidentally, 1-2 weeks after buying groceries with over 3 months of time between, we ended up with pantry moths twice. We go through the 2 week kill process and get rid of them. We only go to Ninos and Meijer now.
SA
Samantha Shipley
Our favorite Kroger! Everyone is so nice, the florist always gives my son a balloon and the deli ladies always give him a peice of cheese. Store is well maintained and organized.
BE
Bedroj85
This is the worst kroger in the area. I have been living here for 2 years. 80% of the time I shop there i end up not finding an essential item or going to meijer or Ninos
UN
unnamed unnamed
The nastiest employees I have ever encountered. One in particular should be fired for her impudent and inappropriate sarcasm. Constantly with the harrassment.
BR
Brian Meissner
Helpful friendly people, I go out of my way to go there. Never had anyone impolite to me there, but I try to be nice too.
MA
Maaria Lodhi
Worst customer service. The bakery lady was very rude and would not help me because I was a teenager. Very rude people.
EV
Evan Bell
The selection of items and location are great, there are often too few people running registers for checkout.
GA
Gabriel Andrade
Nice, clean supermarket. More expensive than Walmart, but has better quality products and more diversity.
PE
Pete Sherman
Very clean The ladys at the deli counter are awesome too! They usually have great produce.
ST
Stephanie Derrick
My favorite Kroger ever! People here are so nice and I love the hot deli food for lunch.
MA
Mazen Kadi
The service is pretty nice the prices are good there are always a lot of sales there
TH
Thomas Herrick
Its a Kroger. Big and busy. Really no fault of the store. Just 3. Average.
TR
Trevor G
There is not much different this is the same as most other Kroger stores
JA
Jane Cameron
Great place! Very professional, great job and relaxing atmosphere.
ST
Stephen Bindbeutel
I once saw a cucumber playing dice in the alley behind the store.
RY
Ryan Parker
Good Kroger, not the best one, but good none the less.
TR
Trevor Henisse
Honestly one of the worst Krogers Ive ever been to
JA
Jahow Yu
Missing some departments found in other Krogers.
SH
Sheri Smith
Very professional and always clean and stocked
NA
Narendra Thakare
Very rude lady at the cake section. Stay away
AR
Arden Kuhn
I usually find what I need. The price isnt bad
DA
Dan Goodenough
Mediocre customer service at this location.
RO
Ron Houseman
Close to home. Good service and selection.
MA
Manoj Kumar
Store is good but employees are rude.
RA
rafi polus
Good and fresh food from the deli.
SR
Sridhar Srigiriraju
Decent Sized neighborhood kroger
GA
gabriella barthlow
Neat clean well stocked store
JE
Jerusha Usry
Nice clean and always stocked
JO
Joanne Combs
I have had better cashiers
HA
harley cummings
Clean and well stocked!
MO
moyenlo K
Real affordable prices
AA
Aaron Rosbury
Clean and well stocked
PA
Paulo Beto Rocha
I like shopping here.
AL
Alinuru Alin Yasin
Nice grocery store.
JE
Jerold Aulph
GMOs served daily.
KE
Ketan Dixit
Best discount
BR
Brad G
Food is good
LA
Larry Nixon
LI
Linda Serapilia
35 most recent searches
Other organizations
Photos
Photos of comments
