Kroger

Category:	Grocery Store
Address:	31 E Long Lake Rd, Troy, MI 48085, USA
Phone:	+1 248-879-1040
Site:	kroger.com
Rating:	3.7
Working:	6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM

Location

Photos 67

Reviews 41

L aurel

July 1, 2014 The worst customer service ever!!! I tryed to send money thru Western Union using my WE account number. The person from customer service told me that it was not possible, I have to fill out a form or have the WE card with me. I told her that this is how Ive been sending money for the last 2 months, that this way was suggested by another Kroger employee but at a differnt Kroger locations. She callded the supervisor "ROBIN" who told me the same thing and argued with me. KROGER CUSTOMER SERVICE REPRESENTATIVES: when you dont know something DO NOT ARGUE WITH THE CUSTOMER, just ask somebody or get training. DO NOT AUTOMATICCLY ASSUME THAT THE CUSTOMER IS STUPID. I had different issues using WE at different Kroger locations but not as ugly as this one. The best Kroger location to use WE is In Troy, MI at Big Beaver and John R, never had an issue at this location. CONGRATULATION Kroger store on Long Lake, YOU JUST LOST A CUSTOMER !!! Too bad that one star is the minimum, you deserve minus 5.

Theresa Randall

This store hasnt been remodeled in a long time. The food and selection is pretty good, especially for organic items. However, the checkout is unusually slow and the bottle return area is gross. I come here for convenience, when I forget to buy something I really need at another store.

Cody Patterson

Coincidentally, 1-2 weeks after buying groceries with over 3 months of time between, we ended up with pantry moths twice. We go through the 2 week kill process and get rid of them. We only go to Ninos and Meijer now.

Samantha Shipley

Our favorite Kroger! Everyone is so nice, the florist always gives my son a balloon and the deli ladies always give him a peice of cheese. Store is well maintained and organized.

Bedroj85

This is the worst kroger in the area. I have been living here for 2 years. 80% of the time I shop there i end up not finding an essential item or going to meijer or Ninos

unnamed unnamed

The nastiest employees I have ever encountered. One in particular should be fired for her impudent and inappropriate sarcasm. Constantly with the harrassment.

Brian Meissner

Helpful friendly people, I go out of my way to go there. Never had anyone impolite to me there, but I try to be nice too.

Maaria Lodhi

Worst customer service. The bakery lady was very rude and would not help me because I was a teenager. Very rude people.

Evan Bell

The selection of items and location are great, there are often too few people running registers for checkout.

Gabriel Andrade

Nice, clean supermarket. More expensive than Walmart, but has better quality products and more diversity.

Pete Sherman

Very clean The ladys at the deli counter are awesome too! They usually have great produce.

Stephanie Derrick

My favorite Kroger ever! People here are so nice and I love the hot deli food for lunch.

Mazen Kadi

The service is pretty nice the prices are good there are always a lot of sales there

Thomas Herrick

Its a Kroger. Big and busy. Really no fault of the store. Just 3. Average.

Trevor G

There is not much different this is the same as most other Kroger stores

Jane Cameron

Great place! Very professional, great job and relaxing atmosphere.

Stephen Bindbeutel

I once saw a cucumber playing dice in the alley behind the store.

Ryan Parker

Good Kroger, not the best one, but good none the less.

Trevor Henisse

Honestly one of the worst Krogers Ive ever been to

Jahow Yu

Missing some departments found in other Krogers.

Sheri Smith

Very professional and always clean and stocked

Narendra Thakare

Very rude lady at the cake section. Stay away

Arden Kuhn

I usually find what I need. The price isnt bad

Dan Goodenough

Mediocre customer service at this location.

Ron Houseman

Close to home. Good service and selection.

Manoj Kumar

Store is good but employees are rude.

rafi polus

Good and fresh food from the deli.

Sridhar Srigiriraju

Decent Sized neighborhood kroger

gabriella barthlow

Neat clean well stocked store

Jerusha Usry

Nice clean and always stocked

Joanne Combs

I have had better cashiers

harley cummings

Clean and well stocked!

moyenlo K

Real affordable prices

Aaron Rosbury

Clean and well stocked

Paulo Beto Rocha

I like shopping here.

Alinuru Alin Yasin

Nice grocery store.

Jerold Aulph

GMOs served daily.

Ketan Dixit

Best discount

Brad G

Food is good

Larry Nixon

Linda Serapilia

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