CDS, Inc

Reviews 11

JA

Jacob DeRemer

So my trip to CDS started with a hellish day involving my family using my gaming laptop and spilling coffee on it and frying my motherboard. They previously destroyed their computer with a similar incident and decided to ruin mine as well. First off I will say the fix was about $800 and I could have built a new pc for that price but I wanted my laptop back in order to continue my school work and my second job. This is however besides the point. While the first estimate of price was about $400 the company took my laptop apart and after a week or testing noticed my hard drive, was dead too. So that amped the price to $500. With my computer being a laptop it means only specific hardware can be used in my pc case, this lead to a long ordeal with Dell and a delay in the mother board shipping. Dell also sent an updated version instead of the current version which caused me to wait even longer before I could have my pc back. The whole fix it time? about 5 weeks, but very little of that time is due to the company not working and instead is due to Dell being a jack-hole and sending the wrong parts. Within fifteen minutes of me sending my pc in and leaving I received a call from CDS and they informed me that the motherboard was corroded and they would try to fix it along with a date to stop by and check for updates. All in all the events of the visit while tedious and time consuming were done well and I could not be happier with the results. I am using this very same computer to write this review as you read this and am planning to stop by and talk to them about a custom built PC. Mainly because I dont feel like building me own and this is easier, and Ill know everything is done right.

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A

A Private User

Very nice and Polite, I talked to Jeffery on the phone to see if i could come in and have a power supply tested, he said sure it would be no problem. I arrived and Jeffery had already went home for the day, so i spoke to another gentleman about having it tested. He tested it, and said everything checked out; however it did not. Upon returning home I noticed I capacitor that was possibly blown. So i ordered some capacitors and replaced the possibly blown capacitor( thinking this could possibly be the issue ). Still no power upon boot ( no fans etc ) After this, I finally broke down and bought another Mobo, CPU and RAM. Hooked everything up anticipating the wonderful sound of humming fans, alas there was no hum, so i decided to check all of my connections, I even checked the connectivity of the power switch ( which was fine ) fed up, I decided to Hook the ATX 4-pin power cable and the Mobo power cable to another computer that i knew worked. No boot......so i hooked the other PSU back up to the working computer and it booted back up normally...So, i ended up buying a new CPU new Mobo and new RAM essentially..for no reason; instead of buying a Power supply which is obviously what I needed. Now i dont place the blame on them for me buying a new Mobo CPU and RAM, I did not buy it through them. However, I DO expect that when I bring something in ( like a power supply ) to have it tested by a reputable company, that they test it correctly.. and give me the correct information and results...

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ST

Stephanee Headley

I took my laptop to them 3 times, with the same problem. I paid $90+ the first two, then $200+ the third for a new harddrive. My computer was still super slow and died frequently. When I called up, they said its only covered for 90 days. and wanted another $80.00. I took it someplace else that said the hard drive was bad and way to big for a laptop that size. (they replaced the 250GB with a 500GB.) Very unhappy with the results.

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D

D J

I bought a CUSTOM BUILT BACK IN 2007 antec 900 gaming case, windows vista 64 had nothing but troubles with it since built. went back several times in 2 years. Spent an additional 3000 dollars in that time still never had computer running to satisfactory. Recommend another store to get a custom computer built.....to this day computer still has issues cant be fixed..

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KE

Keith Kalfas

Great place. Good communication and quick service. My Alienware laptop froze and Best Buy couldnt fix it because it was past warranty. I dropped my laptop off here Monday afternoon and it was fixed by Tuesday morning. Price was less than I expected also. Im happy ☺

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MI

mike leder

Completely predatory pricing on pre built computers. They use dated hardware and try to sell it off with names such as "elite gaming". Dont overpay for garbage please do yourself a favor and get a PC elsewhere. As for thier repairs i dont know if they are good or not.

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LI

linkage401

Great customer service, knowledgeable staff. Fried my power supply and decided to stop here instead of Micro Center. Got a great deal and hung around talking to the staff. Good people.10/10 Would return

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AN

Anthony Gravina

Fast friendly and knowledgeable. I will recommend this computer repair shop and return again when necessary.

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JO

joshfromdetroit

Good service. They know their stuff.

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ID

ID Middlebro

Fixed it like new! Great prices

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JI

Jim Marangos

Customer service

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