Category: | Computer Repair Service |
Address: | 15013 E 13 Mile Rd, Warren, MI 48088, USA |
Phone: | +1 586-285-1111 |
Site: | unitedpctek.com |
Rating: | 4.9 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM 12–5PM |
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Sean LeBlanc
I was and continue to be thoroughly impressed with United PC Tek. I accidentally spilled water on my $750 Asus laptop, resulting in it not being able to turn on at all. I thought my laptop was gone for good, but took it to United PC Tek to see if it could somehow be salvaged. The staff that waited on me was friendly and gave me a timetable for when the manager would get back to me about it. The manager called me shortly after I dropped it off and asked me some questions about it and said that Id only pay if they were able to fix it. It was free for them to look at it and diagnose, even though Im sure that type of thing takes a fair amount of time. He was also very up-front with me. He didnt promise he could fix it, which I liked, as I appreciated his honesty. He gave me a very reasonable quote for what itd cost in the event he could fix it. A day or two later, he called me stating that he was able to fix it and that it was up and running. I came and paid them a fraction of what it would have cost me to replace the laptop. I took it home and, sure enough, it runs as if I had never spilled water on it. Im typing from it right now. All in all, United PC Tek is an excellent PC repair service. They have great customer service, are honest, very affordable, and effective. What more can you ask for?
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Alicia Brewer
Most people dont realize that they can save a lot of money by buying refurbished PCs (from a trustworthy source). These friendly folks have a great inventory and can customize your PC any way you want. They also have the absolute best prices I could find online and off. They are a Microsoft Registered refurbisher and the PC I picked up was very nicely and completely set up, with very clear instructions (which ended up not being needed), and all the necessary software to get started and online! You also get a 90-day warranty! Were really happy and will probably be coming back here for a long time to come!
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Larry Carter
After further review and investigation about the charging port, I felt compelled to change my rating. While the service was adequate, and in store I appreciated their tolerance for my nephews million question barrage, I was unhappy with the lack of communication while my laptop was in service. I didnt feel like I was being taken care of until I posted a negative review online. Overall, I dont want to post this as a "dont shop here!". Hopefully they take this criticism constructively and learn from it for the sake of future customers.
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Nedrick Hunch
Over the years I have purchased 3 computers from this establishment and I have taken computers there for repair. Happy with the service! Nick is as pleasant as can be. I would give him 6 stars but they only offer 5. I sent a couple of friends there. All have been happy.(yes I use all 3 of the computers that I purchased there and all 3 are going strong)..
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jeezy23mj
i once went to your guys is warehouse to pick a up a lcd from there and the young guy there you have working was as nice as can be he woudnt give me the lcd until he fully cleaned it even though i told him you dont have but great service you got
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A Private User
the best store so far in Michigan , Prices are really low, i got my daughter a laptop and my son a desktop they all cost me around 600, for me thats bargain
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A Private User
Will never go to another place besides this one. I couldnt be more pleased. For equipment to service and even great prices.
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A Private User
these guys go above and beyond excellent service at a very affordable price, i would not take my computer anywhere else!
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Robert Schwamb
This has to be the best computer repair store in michigan. Thank you for your fast and friendly service.
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Jennifer Suminski
Wonderful staff.. took care of my computer and determined its issues right away! Very affordable!
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A Private User
They have GREAT SERVICE!!! Very fast & friendly!! Always willing to help!!
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phil robert
Best store ever and excellent customer service.
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A Private User
Great service, very loyal to their customers!
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Kevin Krajenke
Great customer service