Category: | Cell Phone Store |
Address: | 5169 Harvey St f, Norton Shores, MI 49444, USA |
Phone: | +1 231-220-0728 |
Site: | dealer.sprint.com |
Rating: | 2.7 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–6PM 12–5PM |
CO
Colleen Gibson
Upgraded iPhones recently. Jared was great to work with and although the process is not quite over, he has been pleasant to work with, patient and has gone above and beyond to make it right because this process should have been easy however because of storage issues on standard iPhone 7 32 gb, new phones needed to be ordered with more storage. Problems on the Sprint side and not the store side prolonged the process for about 4 weeks because of eligibility and the fact that we used our upgrade cert on the wrong phones. Thank you for not giving up, Jared!
KA
Katrina Belinger
This store used to be my favorite. They really took a dive lately. I am calling to see if my phone has been delivered yet, because it was supposed to be delivered 3 weeks ago, and they have been extremely rude to me on the phone. I know they probably get 100 phone calls a day from people waiting on iPhone 7s, but each customer should be treated with respect and dignity regardless of if they are the 1st or the 99th person to call. Come on sprint. Get it together.
JO
Joshua van den Heuvel
Long story short, I found a smart phone that had a Sprint contract attached to it and went out of my way to try to return it to the owner. I came into the store, told them I found this phone and that it belongs to a Sprint customer. The response I received was incredibly rude. In the end they did nothing to find who the phone belonged to and I was told that I had to take it to the corporate store.
DA
Daniel Dischler
Lisa and Joey are the absolute best. They put the time and resources to keep a customer satisfied.
KE
Kerri Martinez
Jared is our to go person at this store. He is awesome!!! We love Jared! He ROCKS!!!!!!
MI
Michael Widing
Under new management and they are extremely knowledgeable and helpful
AN
Andrew Janoskie
Full of Garbage People who do nothing but Condescend their Customers.
JA
Janna Wright
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