FedEx Office Print & Ship Center

Category:	Print Shop
Address:	32150 John R Rd, Madison Heights, MI 48071, USA
Phone:	+1 248-577-5934
Site:	local.fedex.com
Rating:	2.7
Working:	7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 8AM–6PM 12–6PM

Location

Photos 23

Reviews 27

Lucy L

I was in a month or so back to print a one page document. One clerk and of course in line behind the one customer with a 400+ packing/shipping order. Straightaway she acknowledged me unable to use self serve I had to wait. It happens. I did not holler "more help... unemployment.." I did not even mutter i have ice cream in my trunk. So impatient and downright rude some are. Instant everything. She hustled and even accommodated the 2 customers who came in after me with stuff they neednt wait behind me for. I nearly guarantee couple posters here at the very least would have eyerolled the "line jump" I however appreciated her albeit ironic efficiency. She was professional and helpful and treated me with kindness and respect and with urgency I in turn paid her 40cents ,my bill. Unfortunate I didnt catch her name, however more so unfortunate more I can recall previous posters name,sad how that works. Regardless I drove away content. Leo ?Leo out there ranting on his phone , cursing red lights spinning tales and tires in and out of traffic. racing on to next self-imposed inconvenience Hey! Kill em with kindness,inc.

PoeticallySkewed

Slow doesnt even begin to describe how this store and its associates move! EVERY single time Im here it takes forever to do basic things. I work 16 hours per day, five days per week so my schedule is tight and coming in here ALWAYS throws me in an even worse time crunch than I was already facing! The associates can be nice but Ive also ran into a few very rude. Hate coming here even though its close to my job but I guess Im just going to have to start driving a little further to the UPS down the street smh

Donna Black

I recently received a new job with paperwork that needed to be FedExd back. I was sent a prepaid envelope for the paperwork to ship back. Unfortunately, my cat had vomited all over the envelope! (How embarrassing!) I couldnt send this back to my new employer, so I took it to the FedEx store in Troy and received excellent customer service. They were able to print me a new label and provided me a new shipping medium at no charge. I was in and out in less than 5 minutes, cant beat that! Highly recommended!!

Winston

I only had to wait five minutes to see an employee. Only one person was working on a Sunday, so it is short staffed but being patient wasnt that bad. I ordered prints online and it was a simple pickup. The employee checked the print and I noticed she shorted me a few copies. So she ran the whole print again and I got 4 more copies than I paid for, no charge. All in all, its not the most convenient but its still a great place to get prints done online.

Leo S

Rude clerk. I got a phone call that I wanted to take to let them know Ill call them right back. The FedEx clerk then threw her hands in the air and walked away saying profanity under her breath. Oh, Im sorry, am I not allowed to take a quick phone call? Again, I I answered my call to let them know Im busy and would get right back to them. RUDE lady. Will never come to this location again.

Jon Aznar

Terrible service. When I asked for help, I was directed to the self service printer. The picture was printed out wrong and the teller still wouldnt help. This has happened on multiple occasions and I keep forgetting that I hate this location until something happens again.

Richard Bernhardt

When in to ship something and was ready for a wait, that didnt happen. What did happen was a lot of being talked down to and inconvenience. I dont like being talked down to and treated poorly for no real reason. This all started within minutes of me entering the door

Youngchan Kim

Took about an hour for them to put two-sentence address info to their system. All of a sudden they told me that the whole thing got cancelled somehow. Did it all over again and again. I escaped from the misery with my box alone eventually : - (

Lisa Geremia

Every time I come here I get the same poorly trained guy who cant manage to print or copy a file on to an 8×14 sheet of paper. Its insane. I dont understand. 2 times Ive had to drive to another location. Come on. Train your employees right.

Nate Teitel

Arrived 5mins before closing.. doors were locked and not a single car in the lot, so the staff were already gone. Very unprofessional and obviously a poor reflection on management. Change your hours if you want to close earlier.

Tonya Cole

first time I had a great experience here, came in today 3/22/17 @ 12:35pm and the African American man behind the counter didnt even look at me he just shook his head and said "datas out" okay??? this place is a trip honestly

Jamesa Tzayaronoff

My sons are serving in the Army and a very nice woman helped me out and gave me a huge discount. I appreciate that so much! It is hard for us to be apart, and your help and kindness made me a customer for life! Thank You ❤

Amondeuz Graham

Self-service station rarely works. When it does work, its almost as slow as getting help from any of the very few people that work here. Do people work here? Im sure someone turns the lights on. Worst. Service. Ever.

Shanna Sansom

Every time I come here I wonder why politician are always talking unemployment. this place is ALWAYS SHORT STAFFED! Left the hiring freeze FEDEX! You greedy...

John Hennessy

What? You dont? want the employees from Target looking at you? Well, youre not so ugly, weve seen worse. Why dont ya come on down stairs...

Caleb lee

I didnt have high hopes coming here seeing that this place has a 2.7 but i was actually surprised that they were kind, fast, and helpful.

Jan Leslie

Friendly efficient service. Staff is very knowledgeable about the myriad of services available.

Chad Fox

So slow!!! If you have an hour to kill to drop off a pre labeled package, come here.

VAV Gdh

I was their 6-27-2016 6:00pm the worker was black and racist and they did help me .

Jan Aase

Only one person to handle shipping and everything else. Gave up after 10 minutes