Bridal Gallery

Category:	Bridal Shop
Address:	749 44th St SE, Grand Rapids, MI 49548, USA
Phone:	+1 616-261-9030
Site:	bridalgallerymi.com
Rating:	3.7
Working:	11AM–8PM 11AM–6PM 11AM–8PM 11AM–8PM 11AM–6PM 10AM–5PM Closed

Location

Photos 38

Reviews 4

Jennifer Nelson

Well, I was able to get in very quickly. Called this morning and was actually late. When I called I asked if they had plus size dresses, and explained that I was a street size 20. They said yes. Well, that was not the case. They had a handful of dresses.... mostly samples... did not have many beautiful choices above a size 18. Personally I like to be able to at least try on a dress to envision myself in it. When I called I even told them the type of dress that i wanted. They said yes, its there. Problem is it is only in a size 18. Formal wear you have to size up. Coming away from this, I wish the shops would be up front and say if they cant accommodate you.... instead of just trying to get you into the shop. The person I had initially was very nice. The least person that helped me had a frown, or could have been frustrated. Go figure. How do you think I feel as a customer? I went to my car and called Bridal Elegance..... and they indeed had many dresses that I was interested In and in plus sizes. I have been there before. The staff was amazing, accommodating, and they had all the dresses in plus size availble to try on. It was extremely clean, and you cant even wear shoes in Bridal Elegance. No frowns in there. I would definitely recommend Brides in the Grand Rapids area of any size to go to Bridal Elegance instead of Bridal Gallery. Also, Bridal Gallerys Sample Dresses were extremely filthy...... not the case with Bridal Elegance. I went back and asked the young lady with her furrowed brow (Rachel) about an Allure Dress I had seen another young future bride. She gave me the info. Ive already called Bridal Ellegance.... they have those dresses in my size. Im glad I came to Bridal Gallery..... cause it gave me the experience of what a future bride does not want. Definitely would not recommended this establishment to anyone.

Kaitie Lange

My overall experience with Bridal Gallery was extremely underwhelming. The overall appearance of the store is very unimpressive; almost dirty. We got there a few minutes before we opened and the consultant told us we would have to wait which was totally fine; but then the other consultant came out and checked us in right away. I wasnt asked what I was looking for, anything about our wedding, or even what my price range was. We were given hooks at set loose on the floor. I can say that this is a different idea than what you expect, and would even make a lot of sense, if the dresses were more reflective of the cost range youd expect for this type of service. Some of the dresses had photos of the model wearing it which was extremely helpful, but most of them did not. I am a pretty average size woman that usually wears a size 12 dress, and most of the sample sizes were that size or smaller. However, bridal dresses run smaller than regular dresses and only ONE of the dresses that we pulled was even close to fitting me. "Room" is a kind word to use for the fitting area. Its very small and there is a curtain in place of the door. On top of all of this, the consultant didnt really help at all as far as getting in and out of the dresses, luckily I had a friend there to help me. She pulled a few more for me to try but they werent even remotely close to what I was trying to tell her I wanted to see. We came out to check for some more dresses since we found a silhouette we did like in the ONE that fit me, and the consultant said, "Ok, you kind of liked this one? Let me write it down for you and we hope to see you back in." It felt very much like we were being shooed out, and we hand only been there maybe 45 minutes. Luckily, we had an appointment for Bridal Elegance on Cascade later today and I found THE dress there!

Kaitlyn Mitchell

Decided the check this place out on a whim since it seemed to get good reviews on The Knot and was open at a convenient time for me. When I first arrived the place looked dirty but it seemed to have a large selection of dresses. While the selection is large, and the dresses are reasonably priced, the experience left a lot to be desired. I was asked if I wanted a strapless bra to try on dresses. The one I was given looked dirty, Im not sure how many girls try these on before they wash them. My consultant was not very helpful and made me feel like I was inconveniencing her in some way. If youre expecting the typical bridal salon experience you will not get that here. You are responsible for getting the gown off the hanger, getting yourself in the gown (they will clip you in), getting yourself out, and getting it back on the hanger. Granted these are minor things, but I think this is probably a major reason why their sample dresses are so beat up. If they took the time to provide a little more assistance their dresses would probably be in better condition. My consultant was pretty unhelpful and didnt really ask any questions as I was trying on the dresses to get a better idea of what I liked or didnt like. After I finished trying on the dresses I picked, I asked her if she had any suggestions for dresses I may have overlooked. She said not really and was ready to let me leave until another consultant asked if she could help. Maybe this was just my consultant as there was another bride there at the same time and her consultant seemed to be working very hard pulling different dresses and making additional suggestions to her. All in all I would say this was the worst out of all the bridal salons Ive been to.

A Private User

The experience started out OK ordering a bridal gown and four bridesmaid dresses (except they talked one of the girls into buying a size bigger even though the sample fit). She had to have her dress altered. The problem came with the wedding gown coming in with one side about 2 inches longer than the other side. This, after we had paid an extra $75 for a single measurement to the floor because the hem was scalloped and could not be altered for length. When the dress arrived and was obviously wrong we were told that the seamstress could fix it. We made several trips and to make a long story short the dress was never fixed correctly. It did look better than when it started but it was never right. The seamstress refused to speak with us when we picked the dress up four days before the wedding. She was down right rude. The owner?/manager told me (mother of the bride) that I had a bad attitude and a chip on my shoulder. I had been more than patient and drove from Plainwell to Grand Rapids every Tuesday for fittings for about 4 weeks in a row without complaining. However, I did expect that the problem would be corrected. Apparently they do not believe in customer service at this store. They did refund the $75 after I asked for it since it had not done a lot of good to pay the extra money and still have the dress crooked!. We did not let this incident ruin the wedding, but, I certainly WOULD NOT recommend this store for anybody who wants things done right. Save yourself the hassle and go someplace else. If you do decide to buy a dress here make sure you do not use their seamstress.