Category: | Bridal Shop |
Address: | 619 US-231, Panama City, FL 32405, USA |
Phone: | +1 850-248-4696 |
Site: | shopdreamgowns.com |
Rating: | 4.6 |
Working: | 9:30AM–5:30PM 9:30AM–5:30PM 9:30AM–5:30PM 9:30AM–5:30PM 9:30AM–5:30PM 9:30AM–5PM Closed |
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Jammie Ayers
I read the reviews on this store and ignored them and went there anyways today. Let me just tell you what a MISTAKE I made. Wedding shopping is suppose to be fun, and your suppose to have a great time, boy did this place just make that wedding disaster story feel like a reality for me. I went there today looking for a wedding dress for my upcoming wedding, like a lot of people I dont have family real close so I take my kids everywhere with me no much of a choice. My kids are very well behaved and very friendly they are 1 and 2 so they have to be in a buggy or a stroller. I first went into the consignment side of the store just too look around and see if I could find some bridesmaid dresses. After looking around I went to wander over to the wedding dress store (separate store im assuming now but are connected to walk right through.) As soon as I got to the door way this lady comes at me telling me Im not allowed to have a buggy in her store, Ill rip her dresses. Just very rude and unprofessional about it, I understand not wanting a buggy in her store but she could have said it in a nicer way. So I just looked at her and said thats fine I will spend my money elsewhere. And turned around to go back out. She then followed me through the store yelling at me telling me that she cant help im not happy with her service, that she never said my kids werent allowed there (which I never stated anything about my kids not being allowed there), continuously all the way out the door she just kept on. I mean this lady just wouldnt stop to save her life (just simply made a fool of herself in front of everybody) I finally had enough on my way turned around and said, Its not very customer service friendly to yell at your customers all the way through the store. And she just stopped and looked shocked. I mean seriously lady I hope you read this and know your running this business (or yours i dont know) into the ground you should be fired (or shut your doors)!!! No one should ever be disrespected like that in a business, and I really do hope no one else has to go through this with her. I can promise you I will never step foot back in this establishment ever again.
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Savannah Tanney
Two years ago I walked into Dream Gowns and purchased my first gown. From the moment I stepped through their door I was pleasantly greeted and treated with respect. Since it was my first time purchasing a gown, I wasnt exactly sure what I was looking for or what would compliment my body type. They were so patient with me and pulled every possible gown I saw. They never made me feel like I was a bother or a novice. Their suggestions of gowns also allowed me to see what did compliment my body type. Since that first gown, I have been back to purchase nine more gowns/cocktail dresses from them. That should tell anyone reading this that I wouldnt trust others for my wardrobe. Their accessories are also something to keep in mind when shopping, I have never not been able to find the perfect earrings, etc., to go with my outfits, whether it be a ball gown or cocktail dress. I am a state title holder and my appearance at events are most important since I am a public figure. I want to thank Dream Gowns for always making me feel at home, always being patient, knowledgeable, professional, and for always having the most updated array of choices.... Its better than a candy store!
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Katie Husum
My experience at Dream Gowns has always been more than positive. As a Panama City native, I always try to shop with locally owned stores and businesses. I have been shopping at Dream Gowns since high school so it only felt right to return there for my wedding dress. From the first fitting to the last, I received nothing but amazing customer service which is rare these days. Lindsey was with me from start to finish and always helped ease my nerves and calm me down if I was having a moment. I came in 3 days before my wedding to try my dress on one last time and I kept having to pull it up. Lindsey asked me if I would be doing that all night and I truthfully said yes....So she sewed a new button to make it a little bit tighter. It was a small but time consuming gesture but it made all the difference in my wedding dress. All of my bridesmaid dresses game from Dream Gowns as well and the process was smooth and on time even though some of the girls lived in other cities. I also got my garter and headband from there as well. It is truly a one-stop shop that offers any type of dress you can imagine with the best customer service around! Thank you, thank you, thank you!!!
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Wendy Eldredge
I went in to Dream Gowns the week between Christmas and New Years to look for my wedding dress. I am a person who shies away from attention, so trying on dresses in stores has proved pretty stressful for me. I went into Dream Gowns not sure what to expect, as I did not have an appointment. I was so pleasantly surprised. I worked with Paisly, who is a ray of sunshine, and she made me feel comfortable trying on dresses in the store. They had so many beautiful dresses, and Paisly was great at learning what I liked and picking out new things for me to try on. I loved a few of the dresses, and their selection was great, but I ended up not buying from Dream Gowns. Nonetheless, my experience with them was so wonderful I wanted to write a review on how great they were. They helped me learn what type of dress I liked, and what looked good on me. I never would have tried a veil if not for Paisly. Thank you guys for everything!!!
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Angela Olivier
I purchased my wedding dress and bridesmaids dresses here a while back. I am in a wedding and wanted to buy my dress through you, however you are not able to buy the designer that I needed. I drove all the way to Destin and had a HORRIBLE experience and REFUSED to purchase my dress there and give them business. In a bind I called the store and they were more then willing to help me. Lindsey was my girl!!! She was awesome, patient and VERY FRIENDLY. I always have a great experience in the store. She helped me take my measurements and pulled some dresses in a similar designer to let me try on. I very much wish I could have purchased my dress from your store!! Thank you for all the help and I will be back to purchase more dresses in the future whenever I need one!!
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M.J. Nobles
I went to Dream Gowns looking for "The One," and oh boy did I find it. I am a first time bride and have never attended a wedding other the one I was the photographer at. So naturally I was clueless. My fiance (Iknow its not traditional, but I would trust his opinion before anyone else) came with me to help. When I got there and started picking out dresses to try on the lovely assistant Cleo, helped me in and out of about 10 dresses. However, the very first one was "The One" it just took seeing other options to reconfirm. She also picked fabulous shoes to go with the dress. Everything about my experience there was great! I will definitely recommend them to anyone searching for a wedding dress in all of the panhandle. These ladies have the right stuff.