BIANKA Bridal

Category:	Bridal Shop
Address:	125 Ottawa Ave NW #170, Grand Rapids, MI 49503, USA
Phone:	+1 616-235-9300
Site:	biankabridal.com
Rating:	3.8
Working:	Closed 11AM–6PM 11AM–6PM 11AM–8PM 11AM–6PM 10AM–7PM Closed

Location

Photos 31

Reviews 11

Aubrey Roy

Bianka was my first wedding dress shopping experience. I felt very very uncomfortable. Katia was helping me and she barely said two words the entire time. I was not in love with any of the dresses but liked one. She made me feel pressured into buying it. Dress shopping was nothing like I imagined but I bought the dress because I thought if this was what wedding dress shopping was like I didnt want to do it for another second. When I came back to pick up my dress I expressed my concerns about the fit. In the first appt I expressed how I liked the way the dress was tight and form fitting. I knew it was a size too small but Katìa never mentioned that the dress is actually supposed to just drape and that once my size comes in, the one thing I really loved about the dress would go away. When I expressed this to the girls at my fitting I was ignored and just told it would all work out. I called back a few days later only to have Katìa say extremely rude things to me. I was nothing but kind through the entire process and just wanted to be done with the shop. I ended up having a full day of dress shopping thanks to my mom who wanted me to have the experience most brides have and I did! It was wonderful and I found the dress of my dreams thanks to a wonderful staff at The Gown Shop in Ann Arbor. While wedding planning I had several companies who have worked with them also tell me stories about how rude they are and how they really dislike working with Bianka. There are so many amazing shops that deserve business... They do not!

Lauren Hunter

Im writing not as a bride , but however on behalf of 2 friends whom were both there for appointments back-to-back. One friend whom Im so pleased to say found the dress of her dreams there, they had an excellent selection. However, she will not be purchasing the dress from them because of the service we received. When we arrived there was no one to greet us for several minutes, and when someone did come out they were not ready for either appointments and seemed to not know why we were there. We found all staff to be cold and not overly welcoming or excited to have us all there. No one bothered to ask either bride about budget or what they were looking for. They got them dressed in what looked like a small dark closet. As the appointments went on we learned that they were every knowledgeable about the designers, however did not treat any of the merchandise carefully. They were also gathered around eating ice cream during our appointments. We just did not feel excited or welcome at all.

Cher Sikkema

Biankas made my daughter feel like a celebrity! From the moment I walked in the door to check the place out I was overwhelmed by the Decor of the shop, the beauty of the dresses and the helpfulness of the staff. Walk-ins are welcome, the dress selection is great, the samples to try on are sized for "real" people (not stick figures), the prices are reasonable, they will work with a payment plan, they have a seamstress that they recommend for alterations that can meet with you there or on the SE side, the shop is Gorgeous!, and the staff is friendly and helpful. Biankas should be the first place you go when looking for wedding dresses! It was ours, my daughter found her dress of her dreams! (plus it was under budget and fit her perfectly so not alterations needed!) Happy Bride and very Happy Momma!!

Charles Van Wyk

It is coming up on 2 years since my son in law asked me for my blessing to marry my daughter. As a father of 3 girls, and as a man, I really didnt have much knowledge of where to go or what to do, and thought I would try Bianka. I called Maria and was assured that my daughter would be taken great care of. She went in and while under great pressure of dealing with the 1,947 details that go into making the perfect day, she was handled with grace and love. The staff there did a great job of finding the perfect dress at the perfect price for the perfect day. As a father, knowing that this portion of the wedding was in professional hands, made all the difference in the world. I give them a five star rating, only because ten is not an option.

Alina Ghenciu

By far the best bridal shop in Grand Rapids. Besides a wonderful collection of bridal gowns at affordable prices, Bianka Bridal is a gorgeous boutique with super friendly and helpful staff. Ive been looking everywhere for the perfect dress and I finally found it here. Katia helped during my first appointment and at my second visit Maria helped me with everything I needed. Communicating with them was super easy and Katia replied to all my e-mail within hours. If youre looking for more than just a dress and you want a beautiful experience for such a wonderful moment in your life, Bianka Bridal is the place to go. :)

Jessica Ward

The experience my mother and I had at BIANKA Bridal was nothing short of horrible. The staff was incredibly snotty and rude. The young women working ignored us and treating us like we were invisible while they pampered the other woman who was shopping in the store. My mother and I got so fed up that we left within 10 minutes of being there. Awful service, awful staff, awful feeling when shopping for the dress of my dreams. I recommend this bridal shop to no one and will be calling the manager to inform them the "customer service" was the worst that I have ever experienced anywhere.l

A Private User

I had a wonderful experience at Bianka Bridal! From the moment you walk through the doors you feel like a royalty. The entire selection of dresses is gorgeous and they have something for each and every style. Even though I went in knowing pretty much which dress I wanted, my consultant did a wonderful job of pulling other beautiful dresses to try. All in all, I loved my time at Bianka Bridal and would recommend it to any bride looking for a great experience and a stunning dress!

Rachel K

I really enjoyed shopping here. I got a personalized experiance with some very patient and helpful women working here. I had a much lower budget than what they had available (magnificent selection nonetheless) but it was a lovely experiance and everything else i experiaced fell short of the personalized experiance i recieved here. They get 4/5 stars because of the prices, i think the lowest i looked at was $700.

Morgan Boyle

Going to BIANKA, finding the perfect dress and also a perfect group of women was by far my best choice so far in my year of being engaged. Their dress selection alone makes them worth the appointment but the care they put into seeing you look your best and FEEL your best is amazing. I only hope I can find reasons to keep visiting them once my wedding is over.

Carolyn Venner

The staff were all great! Very helpful! Their dresses are amazing and when I compared prices for the same dresses online, I found their prices were the least expensive. I also really appreciated that the staff all had different perspectives to share with me, but I never got the feeling anyone was forcing anything on me. Truly excellent experience.

Caitlin Holeman

What a wonderful experience. I chose Bianka for my first bridal gown outing. And WOW was I impressed. The girls there are so wonderful. The gowns are amazing. Definitely recommended for a private upscale experience. Just note that their gowns are a little more pricey that other shops in town.