Category: | Tattoo Shop |
Address: | 515 E Grand River Ave f, East Lansing, MI 48823, USA |
Phone: | +1 517-333-0990 |
Site: | splashtattoos.com |
Rating: | 4.1 |
Working: | 12–9PM 12–9PM 12–9PM 12–9PM 12–9PM 12–9PM 1–6PM |
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A Private User
I was afraid to go after reading these reviews and called a friend who is a piercing and tat veteran for advice. Their response? "Splash! Splash! Splash!", so I made the call. From the receptionist answering the phone and booking the appointment, to the greeting when I walked in, friendly conversation while I signed papers, and the extensive run down on the procedure before and during my piercings... it was unbeatable! Sure, it was more money than I had hoped to spend, but its not like they rape you on prices. They are charging you for the high quality jewelry used and time it takes to properly get the job done right. Thats priceless in my book. Ive had terrible piercings done in the past other places that looked cute, but did not last for long. The money saved at the time and years of discomfort from constant infections and my ears rejecting the low grade material used in the jewelry makes me further appreciate the additional appointment time and money it took to get these piercings. Ive got a good feeling that these are piercings for life. The guy, Andy, that pierced me was very friendly and professional. He explained everything that he was going to do that day and what I needed to do to properly care for the piercing before he did anything else. He took precise measurements of where I wanted the piercing to ensure that it matched on the opposite side. Then he took into consideration that my ears are not symmetrical and compensated for that so it they *looked* perfectly placed. After doing each piercing, he asked if I was doing okay and genuinely sounded like he cared. Not like he was trying to push me out the door to get the next person in. I would highly recommend Splash of Color. I know Ill be back! And hey...make an appointment if you want to make sure you get the same exceptional experience and so that you do not have to wait. Theyre a professional business that runs like a doctors office. Piercings can go terribly wrong. If you want it done right, do it right. If you want something quick and cheap, go somewhere else and cross your fingers.
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Mallory Avis
I chose to go to Splash of Color based on the reviews I had read on Google/Yelp/Facebook. The only real negative reviews were due to pricing, but, when it comes to tattoos and piercings, you get what you pay for, so that didn’t concern me much (the jewelry is all the highest quality with a wide variety of prices and there are discounts for multiple piercings at once). I walked in originally only to ask questions and make an appointment but Alyssa at the counter was super friendly, helpful and very reassuring. She offered me a few dates and then said that Tyler could even do it right now if I wanted. I chose to go for it and booked my appointment for that same day with Tyler. Tyler was very professional and eased me into everything. I have a relatively low pain tolerance and was nervous about getting pierced (double helix and 2nd & 3rd lobes) but Tyler walked me through every step, explaining everything he was doing before, during and after the piercing. He allowed me to completely control the pace at which we went and offered me a break between piercings if I needed it. He was very accommodating and professional the entire time. I even mentioned to Tyler that I am deaf in one ear during a conversation about the piercings and he remembered this and made sure I could always hear and understand him, especially with the music and the surgical mask – that was much appreciated and something most people wouldn’t think to do. The facility was clean, everyone was very nice and welcoming and the experience was great. I never felt out of place or like I was walking into a ‘members only’ kind of place like I’ve experienced going to other tattoo and piercing studios. From the moment I walked in until the moment I walked out was a great experience. I’ll definitely be back! A huge thank you to Tyler, Alyssa and Renee!
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Emily Tustian
I went here to get my very first tattoo because a friend recommended me there. I wouldnt recommend this place to any one. Although my tattoo turned out really well, it had coloring in it where the artist threw in some color I wasnt aware of and didnt ask for. It made my nice tattoo look a little more emo than what fits me. It was on my ribs so I couldnt see what was happening and the next thing I know its done and not what I wanted or said I wanted. The artist knew it was my first tattoo and the experience was traumatizing. I could take the pain just fine, but the artist, Tina, was extremely rude and even made my friend who came with me uncomfortable.I was yelled at immediately for moving while I was talking, which I understand why thats a problem but knowing that this is my first tattoo, I dont think it was necessary to go straight to yelling at me. My friend has two tattoos so for her to be uncomfortable when not even getting a tattoo made me feel like I wasnt just being crazy. She told me her artist never once yelled at her and she moved on her first one too. The people at the reception desk were always really nice and I have no complaints about them. I could write a lot more about how awful my experience was, but I feel like my point has been made clear enough. I was paying for my tattoo mostly, but I was always paying for a service and the experience. Mine was unfortunately horrible. I wouldnt recommend this place to anyone. If I ever get a tattoo again, Ill go to Intricate decor in Mt. Pleasant. I know four people whove gone there who have nothing but great things to say about it.
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Becca Rostar
I have always recommended splash to everyone who wants tattoos or piercings in the greater Lansing area. Even convincing relatives from out of town to get their stuff done while they are here because Splash is the best of the best. They do great work and are super clean taking your health and theirs into consideration. Recently had multiple encounters with poor customer service when visiting the store from the girl who works up front. She is rude and has NO customer service skills. I was even still willing to purchase after her original rudeness... then I just got angry and walked out. As I was leaving all I heard was her say, "yeah, sorry" in a snotty way dripping in sarcasm. Just thinking about it still makes my blood boil. I will NOT be spending another dime in that store until she is gone. I will be warning everyone to stay away. I am bummed they would put someone like her at the counter. Ugh... maybe in 6 months I will go back and see if they have fired her yet. Sorry you had to lose my business, Splash. I also read another post that says, " ...and the receptionist, I think her name is Emily? is one of the rudest people I have ever met." Yep, my thoughts exactly.
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A Private User
I have to say this place has such a good energy and feel to it. It is super clean and comfortable. The staff is very helpful, professional, and knowledgeable from a phone call to greeting to follow-up. I spoke with Emily on the phone and she spent a good deal of time speaking with me BEFORE I even walked in the door. I had my nipples pierced by Renee and Andy (done tandem). Both Renee and Andy were excellent. They answered all my questions and made sure I was comfortable during the entire procedure. In fact they did such a good job I decided to go back for a VCH. Renee is definitely someone who wants to make sure you are happy with your experience and piercings. During the VCH she wanted to make sure she was placing it just right for me and consulted with Kevin, the lead piercer. He was very nice and made sure I was OK every step of the way. I would highly recommend all three piercers to anyone! I see a lot of people complain about the price, but in my opinion you pay for quality and Splash of Color is definitely worth it!