Category: | Hardware Store |
Address: | 15 Needham St, Newton, MA 02461, USA |
Phone: | +1 617-244-8020 |
Site: | national-lumber.com |
Rating: | 3.4 |
Working: | 6:30AM–6PM 6:30AM–6PM 6:30AM–6PM 6:30AM–6PM 6:30AM–6PM 8AM–5PM 10AM–5PM |
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Jack Buldoge
You wont find ruder or less helpful store workers anywhere in New England. I have twelve years of experience in woodworking and I came here for just the first time this afternoon because my usual place was not open. I asked a guy working there for some help finding my usual cut and he looked at me like I was an idiot, pointed off in a direction, and said "I have no idea what youre looking for, guy, maybe somewhere over there." I wont be back. The prices are also pretty high for the quality you can get there.
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Bennington McElroy
Average at best. I only use them because I live down the road and I like supporting small businesses. Their register system is archaic. Takes forever to check out because they go through a multi step process to issue a receipt, especially if you use a credit card. My old neighborhood hardware store was way quicker and they didnt even have a barcode system. They have nothing for fence supplies, not even posts. I wouldnt say the staff is rude but they arent super friendly either.
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Stewart Berry
I am an average home owner. This store went above and beyond in helping me, especially via email. They answered all my questions in detail and processed my orders rapidly. Delivery was fast and went smoothly, using a small vehicle to get the lumber etc. within feet of the job site. Ben Shepard was especially helpful and provided excellent customer service. They also have in-stock a lot of lumber not kept in stock at the big box stores.
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Ashton Grandy
We went there for windows and when we asked the what the major differences between brands was (Anderson/Jeld-Wen) he literally told us to google it. He showed us one Anderson window and said its what we wanted. He didnt even mention that Anderson has multiple lines, or what things we should consider when buying windows. Home depot in Waltham was super helpful, dont waste your time here.
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A Private User
This place might be a good place for a contractors. If you are just a Joe who has questions, I would just skip this place and keep driving. They dont have the nicest people working there. The other issue, they have the lumber out in the back, so you cant take a look at it until you paid for it.
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Chris Huntoon
I can never get anyone to help me in their yard and then when I go in to pay, despite several people sitting behind the desk talking about how they spent their weekends, they leave one man to ring you in.
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A Private User
Completely arrogant and unfriendly. It seems that the ONLY people who shop there are contractors. If youre a homeowner with a question they treat you like youre a moron.
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Dick Man
Prices are higher than the big box stores. But its convenient. In and out with most household maintenance parts. Lumber is of good quality.
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Brian Sunnerberg
National is always good about sending over pricing and information in a quick manner. They definitely are a very helpful supplier.
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Chris Campbell
Over priced and limited selection on the hardware side, good on paint and lumber.
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A Private User
Has everything you need to build/maintain a house and knowledgeable sales staff
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A Private User
Good place to buy paint, reasonable prices
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gervin cardona
There is not a good service for a pros
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Marcos farias
Bad lumber!!!